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Description of problem: When subscribing cloudforms via command line insights does not show any subscribed hosts. If the appliance also gets registered via UI insights starts working. Version-Release number of selected component (if applicable): 5.7.0.17.20161219135818_725f92f How reproducible: Steps to Reproduce: 1.subscription-manager repos --enable=rhel-7-server-rpms --enable=cf-me-5.7-for-rhel-7-rpms --enable=rhel-server-rhscl-7-rpms --enable=rhel-7-server-rpms 2. yum install redhat-access-insights 3. redhat-access-insights --register 4. Go to the insights tab nothing shows up. 5. Register the appliance via UI -> Red Hat Updates add the following channels rhel-7-server-rpms cf-me-5.7-for-rhel-7-rpms rhel-server-rhscl-7-rpms rhel-7-server-rpms Wait until it registers 6. Go back to the insights tab and you should know see insights working. Actual results: Insights does not show up if the appliance is registered and subscribed via command line Expected results: Insights should show up if the appliance is registered and subscribed via command line Additional info:
Currently this requires the user to subscribe the appliance through the UI. When this happens, the credentials are added to the database, which is what access insights uses for the integration. Marking as a RFE, as there most likely is a need to do it through the command line for multi-appliance automated deployments. This still wouldn't address the issue where a user uses subscription-manager from the command line though. That would require some time of watchdog process perhaps. Laurent, any issues with me turning this into a RFE to add subscription management support to appliance_console_cli.
Works for me. As long as it can be automated I am find with it.
*** Bug 1427494 has been marked as a duplicate of this bug. ***
I still see this issue in 5.8.3.1 and 5.9.0.18
@sbulage - can i have access to a reproducer appliance? We added a fall back that checks the file system as a fallback when the db is not updated.
Dear customer, The CloudForms team is reviewing the current CloudForms RFE(Request for Enhancement) backlog in order to improve our responsiveness to customers. We are closing any requests for versions no longer within full support(link below to the lifecycle) or that do not have a clear spot on the product roadmap. We are committing to better management of the backlog as we move forward. If you have an RFE that you still have a strong business case for, please open a new BZ against the currently supported version 4.6. Lifecycle page: https://access.redhat.com/support/policy/updates/cloudforms If you have any concerns about this, please let us know. Thanks and regards!”