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Created attachment 1248259[details]
console error screenshot
Description of problem:
After system deployed with openstack by tool (come with RHEL 7.3 image). Both server went unresponsive after a few hours. Does not response to SysRq for crash dump collection. Power cycle can bring the servers up. And after a few hours it hangs again. HAB error is printed on the console (screenshot attached). Change Qlogic HBA to Emulex, issue resolved. On earlier RHOSP versions, these servers were working fine
Version-Release number of selected component (if applicable):
[heat-admin@overcloud-controller-0 ~]$ cat /sys/class/fc_host/host*/symbolic_name
QLE8242 FW:v4.09.34 DVR:v8.07.00.33.07.3-k1
QLE8242 FW:v4.09.34 DVR:v8.07.00.33.07.3-k1
QLE2672 FW:v7.01.00 DVR:v8.07.00.33.07.3-k1
QLE2672 FW:v7.01.00 DVR:v8.07.00.33.07.3-k1
[heat-admin@overcloud-controller-0 ~]$ modinfo qlcnic|grep version
version: 5.3.65
rhelversion: 7.3
srcversion: 49DB4A010ECB70011DADC66
vermagic: 3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions
[heat-admin@overcloud-controller-0 ~]$ modinfo qla2xxx |grep version
version: 8.07.00.33.07.3-k1
rhelversion: 7.3
srcversion: CB811A8E5529390CA569243
vermagic: 3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions
Lenovo server is on latest FW
How reproducible:
On my both Lenovo servers with same model and same HBA cards
Steps to Reproduce:
1. Deployed RHOSP with director come with RHEL 7.3 image
2. Let servers up and running for a few hours, it hangs
3. No response to sysrq. Power cycle the server bring it back, and after a few hours it went unresponsive again
Actual results:
Expected results:
Additional info:
Comment 3RHEL Program Management
2021-01-15 07:31:28 UTC
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release. Therefore, it is being closed. If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.
Created attachment 1248259 [details] console error screenshot Description of problem: After system deployed with openstack by tool (come with RHEL 7.3 image). Both server went unresponsive after a few hours. Does not response to SysRq for crash dump collection. Power cycle can bring the servers up. And after a few hours it hangs again. HAB error is printed on the console (screenshot attached). Change Qlogic HBA to Emulex, issue resolved. On earlier RHOSP versions, these servers were working fine Version-Release number of selected component (if applicable): [heat-admin@overcloud-controller-0 ~]$ cat /sys/class/fc_host/host*/symbolic_name QLE8242 FW:v4.09.34 DVR:v8.07.00.33.07.3-k1 QLE8242 FW:v4.09.34 DVR:v8.07.00.33.07.3-k1 QLE2672 FW:v7.01.00 DVR:v8.07.00.33.07.3-k1 QLE2672 FW:v7.01.00 DVR:v8.07.00.33.07.3-k1 [heat-admin@overcloud-controller-0 ~]$ modinfo qlcnic|grep version version: 5.3.65 rhelversion: 7.3 srcversion: 49DB4A010ECB70011DADC66 vermagic: 3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions [heat-admin@overcloud-controller-0 ~]$ modinfo qla2xxx |grep version version: 8.07.00.33.07.3-k1 rhelversion: 7.3 srcversion: CB811A8E5529390CA569243 vermagic: 3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions Lenovo server is on latest FW How reproducible: On my both Lenovo servers with same model and same HBA cards Steps to Reproduce: 1. Deployed RHOSP with director come with RHEL 7.3 image 2. Let servers up and running for a few hours, it hangs 3. No response to sysrq. Power cycle the server bring it back, and after a few hours it went unresponsive again Actual results: Expected results: Additional info: