Bug 1419779 - Lenovo RD650 servers with QLogic HBA deployed RHEL 7.3 hang issue
Summary: Lenovo RD650 servers with QLogic HBA deployed RHEL 7.3 hang issue
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: ql23xx-firmware
Version: 7.3
Hardware: x86_64
OS: Unspecified
Target Milestone: rc
: ---
Assignee: Peter Martuccelli
QA Contact: Storage QE
Depends On:
TreeView+ depends on / blocked
Reported: 2017-02-07 02:57 UTC by Lan
Modified: 2021-01-15 07:31 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2021-01-15 07:31:28 UTC
Target Upstream Version:

Attachments (Terms of Use)
console error screenshot (78.05 KB, image/png)
2017-02-07 02:57 UTC, Lan
no flags Details

Description Lan 2017-02-07 02:57:29 UTC
Created attachment 1248259 [details]
console error screenshot

Description of problem:
After system deployed with openstack by tool (come with RHEL 7.3 image). Both server went unresponsive after a few hours. Does not response to SysRq for crash dump collection. Power cycle can bring the servers up. And after a few hours it hangs again. HAB error is printed on the console (screenshot attached). Change Qlogic HBA to Emulex, issue resolved. On earlier RHOSP versions, these servers were working fine

Version-Release number of selected component (if applicable):
[heat-admin@overcloud-controller-0 ~]$ cat /sys/class/fc_host/host*/symbolic_name
QLE8242 FW:v4.09.34 DVR:v8.
QLE8242 FW:v4.09.34 DVR:v8.
QLE2672 FW:v7.01.00 DVR:v8.
QLE2672 FW:v7.01.00 DVR:v8.

[heat-admin@overcloud-controller-0 ~]$ modinfo qlcnic|grep version
version:        5.3.65
rhelversion:    7.3
srcversion:     49DB4A010ECB70011DADC66
vermagic:       3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions 
[heat-admin@overcloud-controller-0 ~]$ modinfo qla2xxx |grep version
rhelversion:    7.3
srcversion:     CB811A8E5529390CA569243
vermagic:       3.10.0-514.2.2.el7.x86_64 SMP mod_unload modversions 

Lenovo server is on latest FW

How reproducible:
On my both Lenovo servers with same model and same HBA cards

Steps to Reproduce:
1. Deployed RHOSP with director come with RHEL 7.3 image
2. Let servers up and running for a few hours, it hangs
3. No response to sysrq. Power cycle the server bring it back, and after a few hours it went unresponsive again

Actual results:

Expected results:

Additional info:

Comment 3 RHEL Program Management 2021-01-15 07:31:28 UTC
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.

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