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Bug 1420074

Summary:	Gnome crashes when resizing google-chrome window over VNC
Product:	Red Hat Enterprise Linux 7	Reporter:	jigar <jraising>
Component:	xorg-x11-server	Assignee:	Adam Jackson <ajax>
Status:	CLOSED ERRATA	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	7.3	CC:	ajax, ajipatil, desktop-qa-list, dkochuka, ealcaniz, jgrulich, jkoten, jraising, lmiksik, tpelka, vchoudha
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	xorg-x11-server-1.19.3-7.el7	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-08-01 12:18:23 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1420851

Description jigar 2017-02-07 17:36:38 UTC

Description of problem: Gnome crashes when moving/resizing a google-chrome window if we connect remotely via VNC. We are running X0vncserver provided by tigervnc-server-1.3.1-9.el7.x86_64 as a service.

Version-Release number of selected component (if applicable): tigervnc-1.3.1-9 , gnome-session-3.14.0-5

How reproducible: Always

Steps to Reproduce:
1. Connect RHEL-7.3 via VNC
2. Open Google Chrome
3. Resize the window by the borders ( Try resizing a few times )

Actual results: VNC is closed & Gnome session crashes

Expected results: gnome-session should not crash

Additional info: 

1. We have tried to reproduce this with Radeon ATI, NVIDA, Nouveau & VESA and it is always reproducible.

2. It is not reproducible with firefox.

Comment 1 jigar 2017-02-07 17:43:28 UTC

Following are the error messages recoded when the crash occurs :

Feb  6 20:46:25 rhel7 dbus-daemon: dbus[626]: [system] Failed to activate service 'org.bluez': timed out
Feb  6 20:46:25 rhel7 dbus[626]: [system] Failed to activate service 'org.bluez': timed out
Feb  6 20:46:25 rhel7 pulseaudio[3891]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Feb  6 20:47:01 rhel7 PackageKit: uid 1002 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
Feb  6 20:47:01 rhel7 PackageKit: uid 1002 obtained auth for org.freedesktop.packagekit.system-sources-refresh
Feb  6 20:47:02 rhel7 chronyd[682]: Selected source 139.59.32.74
Feb  6 20:47:03 rhel7 kernel: TCP: lp registered
Feb  6 20:47:03 rhel7 gnome-session: (gnome-settings-daemon:3876): color-plugin-WARNING **: could not find device: property match 'XRANDR_name'='VNC-0' does not exist
Feb  6 20:47:03 rhel7 gnome-session: (gnome-settings-daemon:3876): color-plugin-WARNING **: could not find device: property match 'XRANDR_name'='VNC-0' does not exist
Feb  6 20:47:03 rhel7 PackageKit: refresh-cache transaction /29_deaceebc from uid 1002 finished with success after 2285ms
Feb  6 20:47:07 rhel7 PackageKit: get-updates transaction /30_baadaacc from uid 1002 finished with success after 3918ms
Feb  6 20:47:07 rhel7 gnome-session: (org.gnome.Software:4110): Gs-WARNING **: failed to download: The package id's '' are not valid
Feb  6 20:47:12 rhel7 dbus-daemon: dbus[626]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service'
Feb  6 20:47:12 rhel7 dbus[626]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service'
Feb  6 20:47:12 rhel7 systemd: Cannot add dependency job for unit microcode.service, ignoring: Unit is not loaded properly: Invalid argument.
Feb  6 20:47:15 rhel7 gnome-session: (gnome-settings-daemon:3876): Gdk-WARNING **: gnome-settings-daemon: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: seapplet: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: (rhsm-icon:4098): Gdk-WARNING **: rhsm-icon: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: (abrt:4085): Gdk-WARNING **: abrt: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: (org.gnome.Software:4110): Gdk-WARNING **: org.gnome.Software: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: (nautilus:4078): Gdk-WARNING **: nautilus: Fatal IO error 11 (Resource temporarily unavailable) on X server :1.
Feb  6 20:47:15 rhel7 gnome-session: (gnome-shell:3945): Gdk-WARNING **: gnome-shell: Fatal IO error 0 (Success) on X server :1.
Feb  6 20:47:15 rhel7 google-chrome.desktop: [4381:4381:0206/204715.994300:ERROR:chrome_browser_main_extra_parts_x11.cc(62)] X IO error received (X server probably went away)
Feb  6 20:47:15 rhel7 gnome-session: (tracker-extract:4101): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.UDisks2VolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-extract:4101): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.MTPVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-extract:4101): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.AfcVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-extract:4101): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.GoaVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-extract:4101): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.GPhoto2VolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: Received signal:15->'Terminated'
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.UDisks2VolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.MTPVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.AfcVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.GoaVolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GVFS-RemoteVolumeMonitor-WARNING **: Owner of volume monitor org.gtk.Private.GPhoto2VolumeMonitor disconnected from the bus; removing drives/volumes/mounts
Feb  6 20:47:15 rhel7 gnome-session: Received signal:15->'Terminated'
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GLib-GIO-CRITICAL **: Error while sending AddMatch() message: The connection is closed
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GLib-GIO-CRITICAL **: Error while sending AddMatch() message: The connection is closed
Feb  6 20:47:15 rhel7 gnome-session: (tracker-miner-fs:4089): GLib-GIO-CRITICAL **: Error while sending AddMatch() message: The connection is closed
Feb  6 20:47:16 rhel7 gnome-session: Received signal:15->'Terminated'
Feb  6 20:47:16 rhel7 gnome-session: OK
Feb  6 20:47:16 rhel7 gnome-session: Received signal:15->'Terminated'
Feb  6 20:47:16 rhel7 gnome-session: OK
Feb  6 20:47:16 rhel7 gnome-session: OK
Feb  6 20:47:37 rhel7 dbus-daemon: dbus[626]: [system] Failed to activate service 'org.bluez': timed out
Feb  6 20:47:37 rhel7 dbus[626]: [system] Failed to activate service 'org.bluez': timed out
Feb  6 20:47:50 rhel7 systemd-logind: New session 2 of user root.
Feb  6 20:47:50 rhel7 systemd: Started Session 2 of user root.
Feb  6 20:47:50 rhel7 systemd: Starting Session 2 of user root.
Feb  6 20:47:50 rhel7 dbus-daemon: dbus[626]: [system] Activating service name='org.freedesktop.problems' (using servicehelper)
Feb  6 20:47:50 rhel7 dbus[626]: [system] Activating service name='org.freedesktop.problems' (using servicehelper)
Feb  6 20:47:50 rhel7 dbus-daemon: dbus[626]: [system] Successfully activated service 'org.freedesktop.problems'
Feb  6 20:47:50 rhel7 dbus[626]: [system] Successfully activated service 'org.freedesktop.problems'

Comment 2 Ray Strode [halfline] 2017-02-07 18:42:35 UTC

this shows the x server dying. do you have the Xvnc log ?

Comment 12 Edu Alcaniz 2017-03-21 09:30:52 UTC

Hi, could you update this BZ please. What is the status?

Comment 13 Edu Alcaniz 2017-04-24 09:02:26 UTC

Hi, could you update this BZ please. What is the status?

Comment 15 Adam Jackson 2017-05-17 18:42:14 UTC

I think I've identified a fix. Please try this test build of the X server:

http://people.redhat.com/~ajackson/1420074/

Note that the Xvnc server is built from tigervnc instead, so this will not fix that server. But if it fixes Xorg then we can rebuild tigervnc to match. If tigervnc packages are also required please let me know.

Comment 23 errata-xmlrpc 2017-08-01 12:18:23 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:1905