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Description of problem: Try to launch subscription-manager gui with invalid proxy url,no dialog as shown in attachment error_message.png pops up to remind:proxy connection failed,the gui just open successfully. Version-Release number of selected component (if applicable): subscription-manager-gui-1.18.9-1.el6.x86_64 python-rhsm-certificates-1.18.6-1.el6.x86_64 subscription-manager-1.18.9-1.el6.x86_64 subscription-manager-firstboot-1.18.9-1.el6.x86_64 python-rhsm-1.18.6-1.el6.x86_64 How reproducible: Always Steps to Reproduce: 1.Install build RHEL-6.9-20170209.0 2.Open subscription-manager gui and configure the proxy with invalid one (proxy.example.com:3128),then lick the "save" button 3.Click X button to close subscription-manager gui and try to reopen again #subscription-manager-gui Actual results: The subscription-manager gui open successfully without error dialog Expected results: An error dialog pops up to remind : proxy connection failed Additional info: When configure the proxy with (error.test.com:3128),also an invalid one,the error dialog will pop up to remind.but others like (error:3128 or proxy.example.com:3128),the error dialog will not work
Created attachment 1248956 [details] the error dialog
Created attachment 1248957 [details] the rhsm log
Reproducing on RHEL69 machine : ============================= subscription management server: 2.0.40-1 subscription management rules: 5.24.1 subscription-manager: 1.18.10-1.el6 python-rhsm: 1.18.6-1.el6 Demonstrates that the Error message doesnt pop-up when (proxy.example.com:3128) is used as proxy configuration 1.Open subscription-manager gui and configure the proxy with invalid one (proxy.example.com:3128),then click the "save" button [root@amd-pike-06 test]# subscription-manager config --list | grep proxy proxy_hostname = proxy.example.com proxy_password = [] proxy_port = 3128 proxy_user = [] 2) launch 'subscription-manager-gui' Observed that the GUI was launched with NO error message. Also To demonstrate that setting the proxy value to 'error.test.com:3128' , fails to launch gui with appropriate error message (PFA: Reproducer.png)
Created attachment 1337225 [details] Reproducer.png
Verification on RHEL75 build : ============================= subscription-manager: 1.20.2-1.el7 python-rhsm: 1.20.2-1.el7 Observed that with all the below proxy server names , the subscription-manager gui launch was failed and error dialog was displayed [root@dhcp35-118 tester]# subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = proxy.example.com proxy_password = [] proxy_port = 3128 proxy_user = [] [root@dhcp35-118 tester]# subscription-manager-gui Proxy connection failed, please check your settings. [root@dhcp35-118 tester]# subscription-manager-gui Proxy connection failed, please check your settings. [root@dhcp35-118 tester]# subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = error proxy_password = [] proxy_port = 3128 proxy_user = [] [root@dhcp35-118 tester]# subscription-manager-gui Proxy connection failed, please check your settings. [root@dhcp35-118 tester]# subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = error proxy_password = [] proxy_port = 3129 proxy_user = [] [root@dhcp35-118 tester]# subscription-manager-gui Proxy connection failed, please check your settings. [root@dhcp35-118 tester]# subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = proxy.error.com proxy_password = [] proxy_port = 3128 proxy_user = [] [root@dhcp35-118 tester]# subscription-manager-gui Proxy connection failed, please check your settings. BUT I observed that when bad /No-authentication details are given for a good proxy , the gui is launched successfully with error message on the rhsm.log , should this case also fail additional details ================== 2017-10-11 19:04:09,081 [ERROR] subscription-manager-gui:27957:MainThread @identity.py:142 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2017-10-11 19:04:09,086 [ERROR] subscription-manager-gui:27957:MainThread @identity.py:142 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2017-10-11 19:04:09,087 [INFO] subscription-manager-gui:27957:MainThread @connection.py:832 - Connection built: http_proxy=auto-services.usersys.redhat.com:3128 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2017-10-11 19:04:09,372 [ERROR] rhsmd:27645:MainThread @identity.py:142 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2017-10-11 19:04:09,384 [ERROR] rhsmd:27645:MainThread @identity.py:142 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2017-10-11 19:04:10,412 [ERROR] subscription-manager-gui:27957:MainThread @utils.py:273 - Error while checking server version: Tunnel connection failed: 407 Proxy Authentication Required 2017-10-11 19:04:10,413 [ERROR] subscription-manager-gui:27957:MainThread @utils.py:275 - Tunnel connection failed: 407 Proxy Authentication Required Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/subscription_manager/utils.py", line 253, in get_server_versions if cp.supports_resource("status"): File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 858, in supports_resource self._load_supported_resources() File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 845, in _load_supported_resources resources_list = self.conn.request_get("/") File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 656, in request_get return self._request("GET", method, headers=headers) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 682, in _request info=info, headers=headers) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 527, in _request conn.request(request_type, handler, body=body, headers=final_headers) File "/usr/lib64/python2.7/httplib.py", line 1017, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.7/httplib.py", line 1051, in _send_request self.endheaders(body) File "/usr/lib64/python2.7/httplib.py", line 1013, in endheaders self._send_output(message_body) File "/usr/lib64/python2.7/httplib.py", line 864, in _send_output self.send(msg) File "/usr/lib64/python2.7/httplib.py", line 826, in send self.connect() File "/usr/lib64/python2.7/httplib.py", line 1227, in connect HTTPConnection.connect(self) File "/usr/lib64/python2.7/httplib.py", line 810, in connect self._tunnel() File "/usr/lib64/python2.7/httplib.py", line 792, in _tunnel message.strip())) error: Tunnel connection failed: 407 Proxy Authentication Required ^C [root@dhcp35-118 tester]# cat /etc/rhsm/rhsm.conf | grep ^proxy proxy_hostname =auto-services.usersys.redhat.com proxy_port =3128 proxy_user = proxy_password =
Moving to New , to fix comment 6 .
Verifying on latest RHEL75 build : ------------------------------ subscription-manager-rhsm-certificates-1.20.7-1.el7.x86_64 subscription-manager-rhsm-1.20.7-1.el7.x86_64 subscription-manager-1.20.7-1.el7.x86_64 1) Scenario's with wrong proxy host name and port # subscription-manager config --server.proxy_hostname=proxy.example.com --server.proxy_port=3128 # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = proxy.example.com proxy_password = [] proxy_port = 3128 proxy_user = [] # subscription-manager config --server.proxy_hostname=error --server.proxy_port=3128 # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = error proxy_password = [] proxy_port = 3128 proxy_user = [] # subscription-manager config --server.proxy_hostname=error --server.proxy_port=3129 # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = error proxy_password = [] proxy_port = 3129 proxy_user = [] # subscription-manager config --server.proxy_hostname=proxy.error.com --server.proxy_port=3128 # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = proxy.error.com proxy_password = [] proxy_port = 3128 proxy_user = [] with all the above proxy configurations, message " Proxy connection failed, please check your settings" was displayed when tried to launch GUI and also user was given a option to modify the proxy setting by clicking the "Ok" button on the message. 2) Scenario's with missing proxy authentication details # subscription-manager config --server.proxy_hostname=auto-services.usersys.redhat.com --server.proxy_port=3128 # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = auto-services.usersys.redhat.com proxy_password = [] proxy_port = 3128 proxy_user = [] following error message was displayed on the terminal and in the dialog box # subscription-manager-gui Proxy authentication required, please check your settings. PFA: authentication_required.png 3) Scenario's with wrong proxy authentication details # subscription-manager config --server.proxy_hostname=auto-services.usersys.redhat.com --server.proxy_port=3128 --server.proxy_user=redhat1 --server.proxy_password=redhat # subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = auto-services.usersys.redhat.com proxy_password = redhat proxy_port = 3128 proxy_user = redhat1 # subscription-manager config --server.proxy_hostname=auto-services.usersys.redhat.com --server.proxy_port=3128 --server.proxy_user=redhat1 --server.proxy_password= # subscription-manager config --list | grep pro no_proxy = [] proxy_hostname = auto-services.usersys.redhat.com proxy_password = [] proxy_port = 3128 proxy_user = redhat1 following error message was displayed on the terminal and in the dialog box # subscription-manager-gui Wrong proxy username or password, please check your settings. PFA: wrong_credentials.png conclusion: The above scenarios demontrates that now when wrong proxy details are given the subscription-manager-gui fails with appropriate error message and gives option to edit the configuration by clicking "ok" button. Based on the above observations marking the bug as Verified!!
Created attachment 1360777 [details] authentication_required
Created attachment 1360778 [details] wrong_credentials
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:0681