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Description of problem: For SmartState Analysis initiated on host task status stuck 'Running' and state never going to 'Finished' Version-Release number of selected component (if applicable): How reproducible: always Steps to Reproduce: 1. navigate to Compute -> Infrastructure -> Hosts 2. select any host and click on Configuration -> Perform SmartState Analysis Actual results: on 'All Other Tasks` screen (under EVM - >Tasks) record representing started SmartState Analysis stuck in Running Status with message 'Refreshing Log Information' and there is ERROR in evm.log: /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/gems/activesupport-5.0.2/lib/active_support/dependencies.rb:293:in `require': cannot load such file -- HostScanProfile (LoadError) from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/gems/activesupport-5.0.2/lib/active_support/dependencies.rb:293:in `block in require' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/gems/activesupport-5.0.2/lib/active_support/dependencies.rb:259:in `load_dependency' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/gems/activesupport-5.0.2/lib/active_support/dependencies.rb:293:in `require' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/metadata/ScanProfile/ScanProfilesBase.rb:10:in `get_class' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/metadata/ScanProfile/ScanProfilesBase.rb:16:in `scan_profile_class' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/metadata/ScanProfile/ScanProfilesBase.rb:28:in `block in initialize' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/metadata/ScanProfile/ScanProfilesBase.rb:28:in `collect' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/metadata/ScanProfile/ScanProfilesBase.rb:28:in `initialize' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-providers-vmware-8f61a0171035/app/models/manageiq/providers/vmware/infra_manager/host_esx.rb:144:in `new' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-providers-vmware-8f61a0171035/app/models/manageiq/providers/vmware/infra_manager/host_esx.rb:144:in `refresh_logs' from /var/www/miq/vmdb/app/models/host.rb:1474:in `block (2 levels) in scan_from_queue' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block' from /var/www/miq/vmdb/app/models/host.rb:1474:in `block in scan_from_queue' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store' from /opt/rubies/ruby-2.3.1/lib/ruby/gems/2.3.0/bundler/gems/manageiq-gems-pending-a705d07571e3/lib/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block' from /var/www/miq/vmdb/app/models/host.rb:1390:in `scan_from_queue' Expected results: Additional info:
Created attachment 1261618 [details] screenshot
PR: https://github.com/ManageIQ/manageiq-gems-pending/pull/89
SmartState Analysis works fine on Hosts. Verified in Version 5.8.0.7.20170321164727_1c97ccd
*** Bug 1428758 has been marked as a duplicate of this bug. ***
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2017:1367