Red Hat Bugzilla – Bug 143238
clone_bug.cgi fails with large amount of comments
Last modified: 2007-04-18 13:17:29 EDT
Description of problem: -- https://bugzilla.redhat.com/beta/show_bug.cgi?format=ft&id=115279 Choose the clone as feature. One gets the error: https://bugzilla.redhat.com/beta/show_bug.cgi?format=ft&id=115279 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, bugzilla@redhat.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Apache/2.0.46 (Red Hat) Server at bugzilla.redhat.com Port 443 Seems the comment part is too long to create a URL string or there are characters that the cgi is failing on. Clone bug/feature needs to be optimized to handle this either through using POST instead which may not work if you need to select a product or have enter_bug.cgi load the data itself.
Only submitting the first comment. Conversations in the main Bugzilla database have mentioned that most do not care about comments other than the first so we will try this for a while and see what people think. Unfortunately Apache limits the length of a URL query so unless this is all redesigned to be loaded by enter_bug.cgi, then this will not work in most cases.