Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

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Bug 1432977

Summary:	On capsules collect katello-reverse-proxy_access_ssl.log
Product:	Red Hat Satellite	Reporter:	Julio Entrena Perez <jentrena>
Component:	Foreman Debug	Assignee:	Chris Roberts <chrobert>
Status:	CLOSED DUPLICATE	QA Contact:	Sanket Jagtap <sjagtap>
Severity:	high	Docs Contact:
Priority:	high
Version:	6.2.8	CC:	chrobert, ehelms, jcallaha, mmccune, sghai, sjagtap
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	All
OS:	Linux
URL:	http://projects.theforeman.org/issues/19126
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2018-03-21 20:28:51 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Julio Entrena Perez 2017-03-16 13:42:33 UTC

Description of problem:
When run on a Satellite 6 Capsule, foreman-debug does not collect httpd log files for the client requests that are being proxied to the Satellite.

Version-Release number of selected component (if applicable):
foreman-debug-1.11.0.66-3.el7sat
How reproducible:
Always

Steps to Reproduce:
1. Run "foreman-debug"
2. Inspect the resulting tarball
3.

Actual results:
/var/log/httpd/katello-reverse-proxy_access_ssl.log(-*) log files are not collected.

Expected results:
/var/log/httpd/katello-reverse-proxy_access_ssl.log(-*) log files are collected.

Additional info:

Comment 3 Satellite Program 2017-04-06 18:11:52 UTC

Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/19126 has been resolved.

Comment 6 Sanket Jagtap 2017-12-13 08:02:36 UTC

Build: Satellite 6.3.0 snap 28

root@qe-capsule-upgrade-rhel7 httpd]# rpm -qa | grep satellite
satellite-capsule-6.3.0-22.0.el7sat.noarch
satellite-common-6.3.0-22.0.el7sat.noarch
satellite-installer-6.3.0.9-1.beta.el7sat.noarch

 foreman-debug 
Processing... (takes a while)

 HOSTNAME: 
       OS: redhat
  RELEASE: Red Hat Enterprise Linux Server release 7.4 (Maipo)
  FOREMAN: 
     RUBY: ruby 2.0.0p648 (2015-12-16) [x86_64-linux]
   PUPPET: 3.8.6
  DENIALS: 92


A debug file has been created: /tmp/foreman-debug-WZxbl.tar.xz (2849836 bytes)

Output for /var/log/httpd

 ll /var/log/httpd/ | grep katello
-rw-r--r--. 1 root root   4997 Dec 13 02:49 katello-reverse-proxy_access_ssl.log
-rw-r--r--. 1 root root  27419 May  2  2017 katello-reverse-proxy_access_ssl.log-20170630
-rw-r--r--. 1 root root   9216 Jul  3 03:03 katello-reverse-proxy_access_ssl.log-20170703
-rw-r--r--. 1 root root   9394 Oct 26 10:46 katello-reverse-proxy_access_ssl.log-20171113
-rw-r--r--. 1 root root  10914 Nov 14 05:21 katello-reverse-proxy_access_ssl.log-20171212
-rw-r--r--. 1 root root      0 Jan  3  2017 katello-reverse-proxy_error_ssl.log
-rw-r--r--. 1 root root   2544 Dec 13  2016 katello-reverse-proxy_error_ssl.log-20161213
-rw-r--r--. 1 root root  13310 Dec 15  2016 katello-reverse-proxy_error_ssl.log-20161218
-rw-r--r--. 1 root root   9152 Dec 26  2016 katello-reverse-proxy_error_ssl.log-20170103


So, box has the related log files.

Foreman-debug log

cd foreman-debug-WZxbl/var/log/httpd/
[root@qe-capsule-upgrade-rhel7 httpd]# ll
total 1048
-rw-r--r--. 1 root root  18046 Dec 12 09:39 error_log
-rw-r--r--. 1 root root  14189 Aug 27 04:24 error_log-20170827
-rw-r--r--. 1 root root  27311 Oct 26 04:30 error_log-20171026
-rw-r--r--. 1 root root  38154 Nov 13 03:30 error_log-20171113
-rw-r--r--. 1 root root  17226 Dec 12 07:21 error_log-20171212
-rw-r--r--. 1 root root 248571 Dec 13 02:48 pulp-https_access_ssl.log
-rw-r--r--. 1 root root  32708 Jul  3 03:03 pulp-https_access_ssl.log-20170827
-rw-r--r--. 1 root root 128198 Aug 27 07:02 pulp-https_access_ssl.log-20171026
-rw-r--r--. 1 root root 204332 Oct 26 10:46 pulp-https_access_ssl.log-20171113
-rw-r--r--. 1 root root 304444 Dec 12 07:07 pulp-https_access_ssl.log-20171212
-rw-r--r--. 1 root root    822 Dec 12 10:10 pulp-https_error_ssl.log
-rw-r--r--. 1 root root   3161 Jun 30 12:36 pulp-https_error_ssl.log-20170702
-rw-r--r--. 1 root root    824 Aug 27 07:02 pulp-https_error_ssl.log-20171026
-rw-r--r--. 1 root root   1656 Oct 26 09:36 pulp-https_error_ssl.log-20171113
-rw-r--r--. 1 root root   1652 Dec 12 07:06 pulp-https_error_ssl.log-20171212

But the foreman-debug still fails to capture those.

Comment 7 Chris Roberts 2018-03-21 20:28:51 UTC


*** This bug has been marked as a duplicate of bug 1546099 ***