Bug 1434477 – Opening rpm via nautilus leads to an error

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Bug 1434477 - Opening rpm via nautilus leads to an error

Summary:	Opening rpm via nautilus leads to an error

Status:	CLOSED WONTFIX

Aliases:	None

Product:	Red Hat Enterprise Linux 7
Classification:	Red Hat
Component:	gnome-software (Show other bugs)
Sub Component:
Version:	7.4
Hardware:	x86_64 Linux

Priority	high Severity high
Target Milestone:	rc
Target Release:	---
Assigned To:	Richard Hughes
QA Contact:	Desktop QE
Docs Contact:	Lenka Špačková

URL:
Whiteboard:
Keywords:	Regression

Depends On:
Blocks:	1477211
	Show dependency tree / graph

Reported:	2017-03-21 11:11 EDT by Martin Krajnak
Modified:	2018-04-03 15:37 EDT (History)
CC List:	6 users (show)

See Also:
Fixed In Version:
Doc Type:	Known Issue
Doc Text:	Cannot install downloaded RPM files from Nautilus The yum backend to PackageKit does not support getting details about local files. As a consequence, when an RPM file is double clicked in the Nautilus file manger, the file is not installed, and the following error message is returned: Sorry, this did not work, File is not supported To work around this problem, either install the _gnome-packagekit_ package to handle the double-click action, or manually install the files using the yum utility.
Story Points:	---
Clone Of:
Environment:
Last Closed:	2018-04-03 15:37:15 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
error_message (40.16 KB, image/png) 2017-03-21 11:11 EDT, Martin Krajnak	no flags	Details
full log (499.01 KB, text/plain) 2017-06-15 10:01 EDT, Martin Krajnak	no flags	Details
Add an attachment (proposed patch, testcase, etc.)

Groups: None (edit)

Description Martin Krajnak 2017-03-21 11:11:23 EDT

Created attachment 1265118 [details]
error_message

Description of problem:
Gnome-software is able to open rpm, but it leads to immediate error window.

Version-Release number of selected component (if applicable):
gnome-software-3.22.7-1.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1.Download atom rpm from https://atom.io/download/rpm
2.open nautilus and open the .rpm file - or open directly via firefox

Actual results:
Error window - Sorry, this did not work, File is not supported

Expected results:
GS should open the file and install it

Additional info:
Same functionality is fully working with flatpaks

Comment 1 Richard Hughes 2017-06-15 09:41:40 EDT

Can you get the "killall gnome-software && gnome-software --verbose" debug output when you double click an rpm file please? Thanks.

Comment 2 Martin Krajnak 2017-06-15 10:01 EDT

Created attachment 1288082 [details]
full log

Here is an output generated after clicking the rpm, full log is attached above.
...

14:00:43:0048 As  run 0x3250370~GsPlugin::packagekit-local(gs_plugin_file_to_app)
14:00:43:0048 PK  role now get-details-local
14:00:43:0085 Gs  emitting global waiting
14:00:43:0088 Gs  emitting global querying
14:00:43:0088 Gs  (null) non-transient state now local
14:00:43:0089 PK  role now get-files-local
14:00:43:0104 Gs  emitting global waiting
14:00:43:0108 Gs  failed to call gs_plugin_file_to_app on packagekit-local: GetFilesLocal not supported by backend
14:00:43:0108 As  run 0x3250370~GsPlugin::flatpak(gs_plugin_file_to_app)
14:00:43:0109 Gs  not handling bundle as scope incorrect
14:00:43:0109 Gs  emitting global finished
14:00:43:0116 Gs  using main window
14:00:43:0122 Gs  failed to convert to GsApp: no application was created for /home/mkrajnak/Downloads/atom.x86_64.rpm
14:00:43:0234 Gs  plugin no longer recently active: packagekit-offline

Comment 3 Richard Hughes 2017-06-15 11:17:56 EDT

(In reply to Martin Krajnak from comment #2)
> GetFilesLocal not supported by backend

Ahh, so yum doesn't support this. Note, in RHEL 7 we're still using yum, as in the "exec /usr/bin/yum and scrape stdout" kind of thing. I don't think we want to fix this, it would be a lot of work.

Comment 11 Red Hat Bugzilla Rules Engine 2018-04-03 15:37:15 EDT

Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.

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