Bug 143896 - rhn-applet-gui wont connect.
Summary: rhn-applet-gui wont connect.
Keywords:
Status: CLOSED DUPLICATE of bug 143820
Alias: None
Product: Red Hat Enterprise Linux 3
Classification: Red Hat
Component: rhn-applet
Version: 3.0
Hardware: i686
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Adrian Likins
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2004-12-31 19:51 UTC by Andrew D.
Modified: 2007-11-30 22:07 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2006-02-21 19:07:48 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Andrew D. 2004-12-31 19:51:05 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3)
Gecko/20040910

Description of problem:
	Hi,

	When I log in, my rhn icon in the gnome panel gives the 
message "checking for updates" but does not go beyond this. If I right 
click on it, all options except for exit are greyed out. If I run 
rhn-applet-gui from a gnome terminal I get the error below. If I run 
rhn-applet-tui, eveything seems to work fine. Also, up2date seems to 
work fine. One thing I notice is that the uuid in 
/etc/sysconfig/rhn/rhn-applet file is different than the rhnuuid in 
the /etc/sysconfig/rhn/up2date-uuid file. I have reinstalled both 
python and rhn-applet and the problem is still there. I think this 
started after I updated to RHEL3.4 from RHEL3.3 via up2date. Here are 
the versions for the relevant programs:
RHEL 3.0 WS
python-2.2.3-6
rhn-applet-2.1.18-4
(BTW, my RHN account has not expired)

Thank you in advance for any help.

	--Andrew



Version-Release number of selected component (if applicable):
rhn-applet-2.1.18-4

How reproducible:
Always

Steps to Reproduce:
1.run rhn-applet-gui
2.
3.
    

Actual Results:  I get the error message below.

Expected Results:  It should connect to RHN.

Additional info:

ERROR MESSAGE:
Traceback (most recent call last):
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 460, in 
refresh_handler
    self.refresh(force)
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 577, in 
refresh
    if self.nag_check():
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 538, in 
nag_check
    bc = self.model.has_base_channel()
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 335, 
in has_base_channel
    base_channel = source.has_base_channel()
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 181, 
in has_base_channel
    raise rhnAppletRPCFault(f.faultCode, f.faultString)
rhn_utils.rhnAppletRPCFault: Server Communication Error -140: 
Error Message:
    Your system was not found in the RHN database
Error Class Code: 140
Error Class Info: Unable to look up server

Comment 1 Andrew D. 2004-12-31 20:10:51 UTC

*** This bug has been marked as a duplicate of 143820 ***

Comment 2 Red Hat Bugzilla 2006-02-21 19:07:48 UTC
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.


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