From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910 Description of problem: Hi, When I log in, my rhn icon in the gnome panel gives the message "checking for updates" but does not go beyond this. If I right click on it, all options except for exit are greyed out. If I run rhn-applet-gui from a gnome terminal I get the error below. If I run rhn-applet-tui, eveything seems to work fine. Also, up2date seems to work fine. One thing I notice is that the uuid in /etc/sysconfig/rhn/rhn-applet file is different than the rhnuuid in the /etc/sysconfig/rhn/up2date-uuid file. I have reinstalled both python and rhn-applet and the problem is still there. I think this started after I updated to RHEL3.4 from RHEL3.3 via up2date. Here are the versions for the relevant programs: RHEL 3.0 WS python-2.2.3-6 rhn-applet-2.1.18-4 (BTW, my RHN account has not expired) Thank you in advance for any help. --Andrew Version-Release number of selected component (if applicable): rhn-applet-2.1.18-4 How reproducible: Always Steps to Reproduce: 1.run rhn-applet-gui 2. 3. Actual Results: I get the error message below. Expected Results: It should connect to RHN. Additional info: ERROR MESSAGE: Traceback (most recent call last): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 460, in refresh_handler self.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 577, in refresh if self.nag_check(): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 538, in nag_check bc = self.model.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 335, in has_base_channel base_channel = source.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 181, in has_base_channel raise rhnAppletRPCFault(f.faultCode, f.faultString) rhn_utils.rhnAppletRPCFault: Server Communication Error -140: Error Message: Your system was not found in the RHN database Error Class Code: 140 Error Class Info: Unable to look up server
*** This bug has been marked as a duplicate of 143820 ***
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.