RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1440816 - Do not crash while leaving the panel during actualize_printers_list ()
Summary: Do not crash while leaving the panel during actualize_printers_list ()
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: control-center
Version: 7.4
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Felipe Borges
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-04-10 14:19 UTC by Felipe Borges
Modified: 2017-08-01 22:38 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-08-01 22:38:29 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2017:2096 0 normal SHIPPED_LIVE control-center, accountsservice, gnome-settings-daemon, libgnomekbd update 2017-08-01 19:36:13 UTC

Description Felipe Borges 2017-04-10 14:19:28 UTC
Description of problem:
The Printers panel might crash while getting closed during the execution of the actualize_printers_list method.

This bug was filled initially against Fedora at https://bugzilla.redhat.com/show_bug.cgi?id=1432257

And it has been fixed upstream at https://bugzilla.gnome.org/show_bug.cgi?id=780299

Patch that applies to rhel-7.4 https://bug780299.bugzilla-attachments.gnome.org/attachment.cgi?id=349353

Comment 5 Pavlin Georgiev 2017-06-07 10:44:32 UTC
TEST SETUP
On VM running under RHEL 7.4 Workstation x86_64 with GNOME desktop environment.

Component version:
control-center-3.22.2-3.el7.x86_64

TEST PROCEDURE
1. Log in to GNOME session.
2. Edit CUPS config file: /etc/cups/client.conf
   Add a server which provokes a log waiting delay for printers:
    ServerName cups.nikhef.nl
3. Restart CUPS service.
4. Open control-center.
5. Open section "Printers". A long delay appears.
6. Close the window.

The bug does not appear. Control-center does not crash.

RESULTS
the bug does not exist in version:
    3.22.2-3.el7

Comment 7 errata-xmlrpc 2017-08-01 22:38:29 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2096


Note You need to log in before you can comment on or make changes to this bug.