Bug 1442836 - thunderbird 52 misses calendar invitation emails
Summary: thunderbird 52 misses calendar invitation emails
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 25
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: Jan Horak
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-04-17 17:57 UTC by Corinna Vinschen
Modified: 2017-12-12 10:16 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-12-12 10:16:53 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
TB error console output (4.71 KB, text/plain)
2017-04-18 08:28 UTC, Corinna Vinschen
no flags Details

Description Corinna Vinschen 2017-04-17 17:57:12 UTC
Description of problem:

  After updating to thunderbird 52.0, none of the emails in my email folder
  containing multipart text/calender entries, nor mails containing .ics 
  attachments are recognized as calendar invitations.  That means

  - none of the buttons handling event invitaions (accept, decline etc.) are
    available.
  - The email body of calendar emails is not shown at all.

Version-Release number of selected component (if applicable):

  Tested with both:

  thunderbird-52.0-1.fc25.x86_64.rpm
  thunderbird-52.0-2.fc25.x86_64.rpm

How reproducible:

  Just update to 52.0


Corinna

Comment 1 Jan Horak 2017-04-18 07:36:49 UTC
Thanks for the report. Please try to run Thunderbird in safe mode, ie. thunderbird --safe-mode to temporarily disable any addons which could do that. 

Could you find anything what might be related to it (like something new shows there when selecting message with invitation) on TB Error console (Ctrl-Shift-J is the shortcut).

Comment 2 Corinna Vinschen 2017-04-18 08:27:41 UTC
Hi Jan,

I tried it, but running TB in safe mode disabled *all* extensions, even
Lightning.  So in safe mode the recognition of email invitations is switched
off anyway, isn't it?

I attached the output on the TB error console.  All of these messages
are generated at TB startup.  There's no new entry in the console when
selecting a mail including a calendar event, unfortunately.  But from
TB's point of view all these mails are just mails, and the text/calendar
entry is ignored.


Corinna

Comment 3 Corinna Vinschen 2017-04-18 08:28:20 UTC
Created attachment 1272242 [details]
TB error console output

Comment 4 Jan Horak 2017-04-18 09:28:31 UTC
Yes, you're right, safe-mode will disable the lightning extension too. You may check the list of installed extension in Tools/Addons/Extensions and disable the other ones if there are any.

Hm, looks like you're using German language, right? If not, what locale are you using?

Could you please run Thunderbird in English by using 'LC_ALL=en_US.utf8 thunderbird' from terminal and retest the problem.

Comment 5 Corinna Vinschen 2017-04-18 11:22:59 UTC
I disabled all other extensions:

- LookOut
- Mailbox Alert
- Provider for Google Calendar

to no avail.  With these extensions still disabled I also started TB
with LC_ALL=en_US.utf8, but the problem persists.

My default language setting for thunderbird is LC_ALL=de_DE.utf8.
However, now that you mention it, I noticed something else with
this setting:

Only the non-Lightning parts of the GUI are in german.  All lightning
GUI text and dialog content is in English.  Even the Calendar tab is
now "Calendar" instead of "Kalender".

Btw., when starting TB from the command line, it prints this to the
console window:

  [calBackendLoader] Using Thunderbird's builtin libical backend

It also prints:

  Error: Couldn't find (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
  Error: Couldn't find Customized Time Zone

I'm using the "Europe/Berlin" timezoone in the Calendar settings.


Corinna

Comment 6 Corinna Vinschen 2017-04-18 11:36:45 UTC
Ok, so I found a way to restore TB to recognize mail again:

If I move ~/.thunderbird into a safe place and start with TB from scratch,
TB 52.0 works as desired:  Calendar mails are recognized, the Lightning
texts are in German.

However, that's not how I'd like to proceed.  I have multiple calendars
and 10 or so mailboxes.  Is there some way to try removing just the Lightning
settings and set up only the Calendar from scratch?  I really don't want to
have to configure everything anew.

Help?

Please?


Thanks,
Corinna

Comment 7 Jan Horak 2017-04-20 06:02:36 UTC
What is the lightning version you have installed? Check the list of addons to get that. Working is the Lightning 5.4.

Sometimes the problem is with old Lightning version kept during the update of Thunderbird or the extension is not correctly updated.

To reinstall lightning extension from system location you need to uninstall it first (go to Tools/Addons, find Lightning, click Remove) and then go to Edit/Preferences/Advanced/General/Config Editor, look for:
extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103}
and delete it (right click on it, then reset). After TB restart the lightning extension should be reinstalled from system location.

Comment 8 Corinna Vinschen 2017-04-24 08:31:50 UTC
Hi Jan,


Lightning is 5.4, of course.  I tried to remove and reinstall the
extension but to no avail.

What I also tried was to start with the scratch prefs.js created by the
process outlined in comment 6, and then to copy over the mail settings
from my original prefs.js.  So I replaced all mail* settings of the new
prefs.js with all mail* settings of my original prefs.js.

The surprising result was that calendar mails were again not recognized
with this new, handcrafted prefs.js.

It seems that the 5.4 Lightning extension has trouble with some of the
mail.* entries, but unfortunately the settings are pretty convoluted.
From what I grasped while trying to disentangle them there are also old
entries in there which are inactive for a long time.  It's hard to
distinguish them, though.

Since I really need my calendar I now ended up recreating all my TB and
Lightning settings from scratch.  And even though I'm now using the same
settings and extensions as before, the new .thunderbird settings dir
works, while the original one does not.

Your choice how to proceed.  There's apparently a bug in the way
Lightning evaluates the thunderbird mail prefs.  I still have my
original .thunderbird profile dir and especailly the original prefs.js
for inspection, but I wouldn't want to attach it to a public case,
obviously.


Thanks,
Corinna

Comment 9 Jan Horak 2017-04-25 07:53:04 UTC
Looking at the sources which are responsible for showing the invitation UI, there's no sign of checking the user prefs.

If you really feel you'd like to experiment more, feel free to create a diff between old and new prefs.js and see if anything interesting shows up.

Comment 10 Fedora End Of Life 2017-11-16 19:14:05 UTC
This message is a reminder that Fedora 25 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 25. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
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Comment 11 Fedora End Of Life 2017-12-12 10:16:53 UTC
Fedora 25 changed to end-of-life (EOL) status on 2017-12-12. Fedora 25 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

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