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Created attachment 1273323 [details] System Identity section displays consumer id even though the consumer is deleted Description of problem: Facts dialogue displays the consumer id of the system that is already deleted at server side on the top of the box in Identity section Version-Release number of selected component (if applicable): [root@cisco-b200m1-03 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.1.0-1 subscription management rules: 5.23 subscription-manager: 1.19.9-1.git.0.46ef55e.el7 python-rhsm: 1.19.5-1.git.17.46ef55e.el7 How reproducible: Steps to Reproduce: 1. Register the system [root@cisco-b200m1-03 ~]# subscription-manager register --force The system with UUID 7562b74e-bd81-4977-ba98-44a27481389e has been unregistered Registering to: Shwetha-candlepin.usersys.redhat.com:8443/candlepin Username: admin Password: Organization: admin The system has been registered with ID: 9d304d8b-634a-4011-b39a-7747250d963a 2.Delete the consumer on the server [root@cisco-b200m1-03 ~]# curl -k -u admin:admin --request DELETE https://Shwetha-candlepin.usersys.redhat.com:8443/candlepin/consumers/9d304d8b-634a-4011-b39a-7747250d963a 3. Check the system identity on CLI , it looks fine [root@cisco-b200m1-03 ~]# subscription-manager identity Unit 9d304d8b-634a-4011-b39a-7747250d963a has been deleted 4. now launch GUI and go to systems ----> view system facts Actual results: System Identity : 9d304d8b-634a-4011-b39a-7747250d963a P.S : Expected results: Unit 9d304d8b-634a-4011-b39a-7747250d963a has been deleted Additional info:
Note to dev: let's investigate behavior in this state, and possibly use this bug to address any inconsistencies.
I can confirm that I'm able to reproduce this bug.
Hello, I cannot make subscription-manager-gui run in such case. After I delete the consumer and I run subscription-manager-gui from console then I see "Unit ........ has been deleted" and no application window raises. If I run subscription-manager-gui using window menu then I see nothing appeared on a screen.
subscription-manager-rhsm-certificates-1.20.7-1.el7.x86_64 subscription-manager-gui-1.20.7-1.el7.x86_64 subscription-manager-plugin-container-1.20.7-1.el7.x86_64 subscription-manager-rhsm-1.20.7-1.el7.x86_64 subscription-manager-1.20.7-1.el7.x86_64 subscription-manager-initial-setup-addon-1.20.7-1.el7.x86_64
Let's re-verify once bug 1510727 has been fixed.
Created attachment 1375617 [details] "System Identity" now displays the deleted UUID Moving bug to verified as facts dialogue now displays deleted UUID [root@bkr-hv01-guest13 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.2.0-1 subscription management rules: 5.26 subscription-manager: 1.20.9-1.el7
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:0681