Red Hat Bugzilla – Bug 144647
up2date randomly crashes, with no helpful error message (python backtrace)
Last modified: 2007-11-30 17:07:05 EST
From Bugzilla Helper: User-Agent: Mozilla/5.0 (compatible; Konqueror/3.3; Linux) (KHTML, like Gecko) Description of problem: I run the command "up2date --dry-run --update" hourly, saving the output to a file (so that Nagios can parse it and warn if there's pending packages). This seems to fail randomly, several times a week. However, when it does happen - it usually happens on several of the machines in the cluster at the same time. So I suspect the bug isn't neccesarily in up2date itself, but perhaps in the network or in the source servers (I use standard RHN along with some homemade APT repositories). Regardless I'd call it a bug of up2date to supply such a hopelessly obscure error message - and it's quite annonying to receive dozens of them every week in root's mail. Version-Release number of selected component (if applicable): 4.2.57-2 How reproducible: Sometimes Steps to Reproduce: 1. Run up2date --dry-run --update periodically 2. Wait for it to fail (usually happens within a few days Actual Results: It works most of the time, but occasionally it fails with the error message below. Expected Results: Should've worked all the time, obviously. Additional info: The entire error message: Traceback (most recent call last): File "/usr/sbin/up2date", line 1174, in ? sys.exit(main() or 0) File "/usr/sbin/up2date", line 772, in main fullUpdate, dryRun=options.dry_run)) File "/usr/sbin/up2date", line 1066, in batchRun batch.run() File "up2dateBatch.py", line 62, in run File "up2dateBatch.py", line 97, in __findPackagesToUpdate File "packageList.py", line 157, in addGlobs File "rhnPackageInfo.py", line 232, in getAvailablePackageList File "rhnPackageInfo.py", line 150, in availablePackageList File "repoDirector.py", line 64, in initRepoDirector File "/usr/share/rhn/up2date_client/repoBackends/up2dateRepo.py", line 345, in register up2dateRepo = Up2dateRepo() File "/usr/share/rhn/up2date_client/repoBackends/up2dateRepo.py", line 304, in __init__ serverSettings) File "/usr/share/rhn/up2date_client/repoBackends/up2dateRepo.py", line 247, in getGETServer server= rpcServer.RetryGETServer(serverSettings.serverList.server(), File "rpcServer.py", line 104, in server IndexError: list index out of range
We are seeing this traceback at NCSU as well. up2date-4.2.57-2 among other versions Its the exact same traceback. With about 500 machines running up2date each night and sending me any errors that may happen I always get 5 - 10 errors like this. Not sure what the pattern is. In my case this even happens when running through an RHN Proxy server. The following bugs are duplicates of this one: 131584 and 146044. Can we at least get a sane error message here or an explaination to what's causing this?
This bug is filed against RHEL 3, which is in maintenance phase. During the maintenance phase, only security errata and select mission critical bug fixes will be released for enterprise products. Since this bug does not meet that criteria, it is now being closed. For more information of the RHEL errata support policy, please visit: http://www.redhat.com/security/updates/errata/ If you feel this bug is indeed mission critical, please contact your support representative. You may be asked to provide detailed information on how this bug is affecting you.