https://bugzilla.redhat.com/show_bug.cgi?id=1445425 might be a similar issue
This seems to be the related issue -> https://github.com/openshift/origin-aggregated-logging/issues/360 https://bugzilla.redhat.com/show_bug.cgi?id=1410694
Please correct me if I'm wrong.
In https://github.com/openshift/origin-aggregated-logging/issues/360 the issue was attempting to view indices of a project/namespace that has no logs. Can you verify that the customer is getting this error when a non-admin user attempts to view logs for a project that has no logs? Or does the project actually have logs associated with it? https://bugzilla.redhat.com/show_bug.cgi?id=1410694 looks like a different issue
If one ordinary(non cluster-admin user) log onto Kibana ops UI, same error with this defect. Discover: [security_exception] no permissions for indices:data/read/field_stats OK Error: [security_exception] no permissions for indices:data/read/field_stats at respond (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/kibana.bundle.js?v=10000:66224:16) at checkRespForFailure (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/kibana.bundle.js?v=10000:66187:8) at https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/kibana.bundle.js?v=10000:64805:8 at processQueue (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:41883:29) at https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:41899:28 at Scope.$eval (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:43127:29) at Scope.$digest (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:42938:32) at Scope.$apply (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:43235:25) at done (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:37684:48) at completeRequest (https://kibana-ops.0601-4wt.qe.rhcloud.com/bundles/commons.bundle.js?v=10000:37882:8) # openshift version openshift v3.4.1.27 kubernetes v1.4.0+776c994 etcd 3.1.0-rc.0 Images from brew registry # docker images | grep logging openshift3/logging-deployer 3.4.1 c1e020892ad6 6 hours ago 886.3 MB openshift3/logging-elasticsearch 3.4.1 ea8a4058e4e3 8 hours ago 399.6 MB openshift3/logging-kibana 3.4.1 3333c7df9c97 8 days ago 338.8 MB openshift3/logging-fluentd 3.4.1 e0bab9be2285 8 days ago 232.6 MB openshift3/logging-auth-proxy 3.4.1 d5bb029f31ca 8 days ago 215 MB openshift3/logging-curator 3.4.1 0253bb34db02 8 days ago 244.5 MB
*** This bug has been marked as a duplicate of bug 1456413 ***