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Bug 1450176

Summary:

Screen locks after login using smartcard pin

Product:

Red Hat Enterprise Linux 7

Reporter:

Roshni <rpattath>

Component:

gnome-shell

Assignee:

Ray Strode [halfline] <rstrode>

Status:

CLOSED ERRATA

QA Contact:

Desktop QE <desktop-qa-list>

Severity:

unspecified

Docs Contact:

Priority:

unspecified

Version:

7.4

CC:

jkoten, lmiksik, mclasen, ovasik, rpattath, rstrode, tpelka

Target Milestone:

Keywords:

OtherQA, Regression

Target Release:

---

Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

gnome-shell-3.22.3-16.el7

Doc Type:

If docs needed, set a value

Doc Text:

Story Points:

---

Clone Of:

Environment:

Last Closed:

2017-08-01 22:44:12 UTC

Type:

Bug

Regression:

---

Mount Type:

---

Documentation:

---

CRM:

Verified Versions:

Category:

---

oVirt Team:

---

RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

---

Target Upstream Version:

Embargoed:

Bug Depends On:

Bug Blocks:

1456511

Attachments:

Description	Flags
/var/log/messages	none

Description Roshni 2017-05-11 17:42:40 UTC

Description of problem:
Screen locks after login using smartcard pin

Version-Release number of selected component (if applicable):
gnome-shell-3.22.3-9.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1. "Require smartcard for Login" and "Lock screen on smartcard removal"
 are enabled using authconfig UI
2. Reboot
3. Login using smartcard pin

Actual results:
Login is successful but screen locks soon after login

Expected results:


Additional info:
May 11 13:26:18 dhcp129-112 kernel: in libgtk-3.so.0.2200.10[7f0a6dbf9000+6f4000]
May 11 13:26:18 dhcp129-112 abrt-hook-ccpp: Process 1808 (gnome-session-failed) of user 42 killed by SIGSEGV - dumping core
May 11 13:26:18 dhcp129-112 kernel: fuse init (API version 7.22)
May 11 13:26:18 dhcp129-112 systemd: Mounting FUSE Control File System...
May 11 13:26:19 dhcp129-112 systemd: Mounted FUSE Control File System.
May 11 13:26:19 dhcp129-112 abrt-server: Duplicate: core backtrace
May 11 13:26:19 dhcp129-112 abrt-server: DUP_OF_DIR: /var/spool/abrt/ccpp-2017-05-09-13:52:06-3476
May 11 13:26:19 dhcp129-112 abrt-server: Deleting problem directory ccpp-2017-05-11-13:26:18-1808 (dup of ccpp-2017-05-09-13:52:06-3476)
May 11 13:26:19 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating service name='org.freedesktop.problems' (using servicehelper)
May 11 13:26:19 dhcp129-112 dbus[802]: [system] Activating service name='org.freedesktop.problems' (using servicehelper)
May 11 13:26:19 dhcp129-112 dbus-daemon: dbus[802]: [system] Successfully activated service 'org.freedesktop.problems'
May 11 13:26:19 dhcp129-112 dbus[802]: [system] Successfully activated service 'org.freedesktop.problems'
May 11 13:26:19 dhcp129-112 gnome-session: generating cookie with syscall
May 11 13:26:19 dhcp129-112 gnome-session: generating cookie with syscall
May 11 13:26:19 dhcp129-112 gnome-session: generating cookie with syscall
May 11 13:26:19 dhcp129-112 gnome-session: generating cookie with syscall
May 11 13:26:19 dhcp129-112 abrt-server: Email address of sender was not specified. Would you like to do so now? If not, 'user@localhost' is to be used [y/N]
May 11 13:26:19 dhcp129-112 abrt-server: Email address of receiver was not specified. Would you like to do so now? If not, 'root@localhost' is to be used [y/N]
May 11 13:26:19 dhcp129-112 abrt-server: Sending an email...
May 11 13:26:19 dhcp129-112 abrt-server: Sending a notification email to: root@localhost
May 11 13:26:19 dhcp129-112 gnome-keyring-daemon[2043]: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 gnome-keyring-daemon[2042]: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 journal: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 gnome-keyring-daemon[2044]: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 journal: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 journal: couldn't access control socket: /run/user/1002/keyring/control: No such file or directory
May 11 13:26:19 dhcp129-112 abrt-server: Email was sent to: root@localhost
May 11 13:26:19 dhcp129-112 gnome-keyring-ssh.desktop: SSH_AUTH_SOCK=/run/user/1002/keyring/ssh
May 11 13:26:20 dhcp129-112 rtkit-daemon[797]: Successfully made thread 2063 of process 2063 (/usr/bin/pulseaudio) owned by '1002' high priority at nice level -11.
May 11 13:26:20 dhcp129-112 rtkit-daemon[797]: Successfully made thread 2066 of process 2063 (/usr/bin/pulseaudio) owned by '1002' RT at priority 5.
May 11 13:26:21 dhcp129-112 rtkit-daemon[797]: Successfully made thread 2069 of process 2063 (/usr/bin/pulseaudio) owned by '1002' RT at priority 5.
May 11 13:26:21 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service'
May 11 13:26:21 dhcp129-112 dbus[802]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service'
May 11 13:26:21 dhcp129-112 journal: JS WARNING: [resource:///org/gnome/shell/ui/extensionSystem.js 301]: octal literals and octal escape sequences are deprecated
May 11 13:26:21 dhcp129-112 journal: JS WARNING: [resource:///org/gnome/shell/ui/extensionSystem.js 301]: octal literals and octal escape sequences are deprecated
May 11 13:26:21 dhcp129-112 journal: JS WARNING: [resource:///org/gnome/shell/ui/extensionSystem.js 301]: octal literals and octal escape sequences are deprecated
May 11 13:26:21 dhcp129-112 journal: JS WARNING: [resource:///org/gnome/shell/gdm/loginDialog.js 1030]: anonymous function does not always return a value
May 11 13:26:22 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating via systemd: service name='org.freedesktop.GeoClue2' unit='geoclue.service'
May 11 13:26:22 dhcp129-112 dbus[802]: [system] Activating via systemd: service name='org.freedesktop.GeoClue2' unit='geoclue.service'
May 11 13:26:22 dhcp129-112 systemd: Starting Location Lookup Service...
May 11 13:26:22 dhcp129-112 dbus-daemon: dbus[802]: [system] Successfully activated service 'org.freedesktop.GeoClue2'
May 11 13:26:22 dhcp129-112 dbus[802]: [system] Successfully activated service 'org.freedesktop.GeoClue2'
May 11 13:26:22 dhcp129-112 systemd: Started Location Lookup Service.
May 11 13:26:23 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating via systemd: service name='org.freedesktop.UDisks2' unit='udisks2.service'
May 11 13:26:23 dhcp129-112 dbus[802]: [system] Activating via systemd: service name='org.freedesktop.UDisks2' unit='udisks2.service'
May 11 13:26:23 dhcp129-112 systemd: Starting Disk Manager...
May 11 13:26:23 dhcp129-112 udisksd[2106]: udisks daemon version 2.1.2 starting
May 11 13:26:24 dhcp129-112 dbus-daemon: dbus[802]: [system] Successfully activated service 'org.freedesktop.UDisks2'
May 11 13:26:24 dhcp129-112 dbus[802]: [system] Successfully activated service 'org.freedesktop.UDisks2'
May 11 13:26:24 dhcp129-112 udisksd[2106]: Acquired the name org.freedesktop.UDisks2 on the system message bus
May 11 13:26:24 dhcp129-112 systemd: Started Disk Manager.
May 11 13:26:25 dhcp129-112 systemd: Starting Stop Read-Ahead Data Collection...
May 11 13:26:25 dhcp129-112 systemd: Started Stop Read-Ahead Data Collection.
May 11 13:26:28 dhcp129-112 spice-vdagent[2206]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
May 11 13:26:28 dhcp129-112 gnome-session: gnome-session-binary[1811]: WARNING: App 'spice-vdagent.desktop' exited with code 1
May 11 13:26:28 dhcp129-112 gnome-session-binary[1811]: WARNING: App 'spice-vdagent.desktop' exited with code 1
May 11 13:26:28 dhcp129-112 journal: JS WARNING: [/usr/share/gnome-shell/extensions/apps-menu.github.com/extension.js 367]: octal literals and octal escape sequences are deprecated
May 11 13:26:28 dhcp129-112 journal: JS WARNING: [/usr/share/gnome-shell/extensions/apps-menu.github.com/extension.js 367]: octal literals and octal escape sequences are deprecated
May 11 13:26:28 dhcp129-112 journal: JS WARNING: [/usr/share/gnome-shell/extensions/apps-menu.github.com/extension.js 367]: octal literals and octal escape sequences are deprecated
May 11 13:26:29 dhcp129-112 journal: Failed to load background 'file:///usr/share/backgrounds/gnome/adwaita-lock.jpg': Error opening file /usr/share/backgrounds/gnome/adwaita-lock.jpg: No such file or directory
May 11 13:26:29 dhcp129-112 journal: Unable to connect to ibus: Could not connect: Connection refused
May 11 13:26:29 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating via systemd: service name='org.freedesktop.GeoClue2' unit='geoclue.service'
May 11 13:26:29 dhcp129-112 dbus[802]: [system] Activating via systemd: service name='org.freedesktop.GeoClue2' unit='geoclue.service'
May 11 13:26:29 dhcp129-112 journal: JS ERROR: could not get remote objects for service org.gnome.SettingsDaemon.Smartcard path /org/gnome/SettingsDaemon/Smartcard: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SettingsDaemon.Smartcard was not provided by any .service files#012_proxyInvoker/asyncCallback@resource:///org/gnome/gjs/modules/overrides/Gio.js:83
May 11 13:26:29 dhcp129-112 systemd: Starting Location Lookup Service...
May 11 13:26:29 dhcp129-112 dbus[802]: [system] Successfully activated service 'org.freedesktop.GeoClue2'
May 11 13:26:29 dhcp129-112 dbus-daemon: dbus[802]: [system] Successfully activated service 'org.freedesktop.GeoClue2'
May 11 13:26:29 dhcp129-112 systemd: Started Location Lookup Service.
May 11 13:26:30 dhcp129-112 gnome-shell: GNOME Shell started at Thu May 11 2017 13:26:28 GMT-0400 (EDT)
May 11 13:26:30 dhcp129-112 imsettings-start.desktop: GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._imsettings_2derror_2dquark.Code5: Current desktop isn't targeted by IMSettings.
May 11 13:26:30 dhcp129-112 journal: No devices in use, exit
May 11 13:26:31 dhcp129-112 vmware-user.desktop: vmware-user: could not open /proc/fs/vmblock/dev
May 11 13:26:32 dhcp129-112 gnome-session-binary: Entering running state
May 11 13:26:32 dhcp129-112 libcanberra-login-sound.desktop: Failed to play sound: File or data not found
May 11 13:26:35 dhcp129-112 journal: STACK_OP_ADD: window 0x2000001 already in stack
May 11 13:26:35 dhcp129-112 journal: STACK_OP_ADD: window 0x2000001 already in stack
May 11 13:26:36 dhcp129-112 dbus-daemon: dbus[802]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service'
May 11 13:26:36 dhcp129-112 dbus[802]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service'
May 11 13:26:36 dhcp129-112 systemd: Starting Fingerprint Authentication Daemon...
May 11 13:26:36 dhcp129-112 dbus-daemon: dbus[802]: [system] Successfully activated service 'net.reactivated.Fprint'
May 11 13:26:36 dhcp129-112 dbus[802]: [system] Successfully activated service 'net.reactivated.Fprint'
May 11 13:26:36 dhcp129-112 systemd: Started Fingerprint Authentication Daemon.
May 11 13:26:36 dhcp129-112 fprintd: Launching FprintObject
May 11 13:26:36 dhcp129-112 journal: D-Bus service launched with name: net.reactivated.Fprint
May 11 13:26:36 dhcp129-112 journal: entering main loop
May 11 13:26:38 dhcp129-112 systemd-logind: Removed session c1.
May 11 13:26:38 dhcp129-112 systemd: Removed slice User Slice of gdm.
May 11 13:26:38 dhcp129-112 systemd: Stopping User Slice of gdm.
May 11 13:26:39 dhcp129-112 journal: g_slice_set_config: assertion 'sys_page_size == 0' failed
May 11 13:26:42 dhcp129-112 gnome-software-service.desktop: 17:26:42:0762 flatpak Unable to create FlatpakInstallation for: Permission denied
May 11 13:26:43 dhcp129-112 gnome-software-service.desktop: 17:26:43:0682 Gs  failed to call gs_plugin_add_updates_historical on packagekit-offline: No updates available
May 11 13:26:46 dhcp129-112 dbus-daemon: dbus[802]: [system] Failed to activate service 'org.bluez': timed out
May 11 13:26:46 dhcp129-112 dbus[802]: [system] Failed to activate service 'org.bluez': timed out
May 11 13:26:46 dhcp129-112 pulseaudio[2063]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
May 11 13:26:51 dhcp129-112 tracker-store.desktop: (uint32 1,)
May 11 13:27:01 dhcp129-112 org.gnome.Shell.desktop: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x1c00015 (gnome-init)
May 11 13:27:04 dhcp129-112 chronyd[810]: Selected source 10.5.26.10

Comment 3 Ray Strode [halfline] 2017-05-12 14:00:08 UTC

is this opensc or coolkey ?

Comment 4 Roshni 2017-05-12 14:08:36 UTC

(In reply to Ray Strode [halfline] from comment #3)
> is this opensc or coolkey ?

Both environments have the same issue

Comment 5 Ray Strode [halfline] 2017-06-14 18:45:19 UTC

JS ERROR: could not get remote objects for service org.gnome.SettingsDaemon.Smartcard path /org/gnome/SettingsDaemon/Smartcard: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SettingsDaemon.Smartcard was not provided by any .service files#012_proxyInvoker/asyncCallback@resource:///org/gnome/gjs/modules/overrides/Gio.js:83

I wonder if we're racing with settings-daemon starting up.

Comment 6 Ray Strode [halfline] 2017-06-14 21:09:46 UTC

I have a patch that I believe should address this.  devack+

Comment 8 Roshni 2017-06-15 20:47:30 UTC

Created attachment 1288201 [details]
/var/log/messages

Things look very inconsistent with smartcard login tests. I am not sure if it is gnome-shell or any other component causing this. Attaching /var/log/messages

Comment 11 Roshni 2017-06-26 13:22:15 UTC

I was not able to reproduce this with the latest compose builds.

Comment 13 errata-xmlrpc 2017-08-01 22:44:12 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2098