RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1450862 - Two golden ticket subscriptions attached on single system when system was not unregistered properly
Summary: Two golden ticket subscriptions attached on single system when system was not...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.4
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: rc
: ---
Assignee: Jiri Hnidek
QA Contact: John Sefler
URL:
Whiteboard:
: 1450938 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-05-15 10:10 UTC by Rehana
Modified: 2017-08-01 19:23 UTC (History)
4 users (show)

Fixed In Version: subscription-manager-1.19.15-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-08-01 19:23:41 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 1630 0 None closed 1450862: remove obsolete certificates of golden ticket 2020-12-22 01:00:25 UTC
Red Hat Product Errata RHBA-2017:2083 0 normal SHIPPED_LIVE python-rhsm and subscription-manager bug fix and enhancement update 2017-08-01 18:14:19 UTC

Description Rehana 2017-05-15 10:10:19 UTC 
Description of problem:
 when the test system was failed to do successful unregistration due to the following error Unregister failed: [SSL: SSLV3_ALERT_CERTIFICATE_UNKNOWN] sslv3 alert certificate unknown (_ssl.c:579) . In order to solve the issue  I removed the consumer cert files manually from the /etc/pki/consumer directory. Now after a successful registration i see two golden ticket subscription exists on the system and it doesn't remove one even after trying subscription-manager refresh

Version-Release number of selected component (if applicable):
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.1.0-1
subscription management rules: 5.23
subscription-manager: 1.19.12-1.el7
python-rhsm: 1.19.6-1.el7


How reproducible:


Steps to Reproduce:
1.Register client to content access mode enabled org ( ex: snowwhite)

Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: 79463b73-f079-49b6-98c8-95925060c8fb 
[root@dhcp35-238 consumer]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 roo
t root 1675 May 15 15:20 3253978700812051263-key.pem
-rw-r--r--. 1 root root 2878 May 15 15:20 3253978700812051263.pem

2.Now manually remove the consumer cert files from /etc/pki/consumer   
[root@dhcp35-238 consumer]# ll
total 8
-rw-r-----. 1 root root 1277 May 15 15:20 cert.pem
-rw-r-----. 1 root root 1675 May 15 15:20 key.pem
[root@dhcp35-238 consumer]# rm -rf * 

3.Try to do a fresh registration
[root@dhcp35-238 consumer]# subscription-manager register --force
Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: fc9b3597-c426-4c5f-b730-a1764c8d6a91 
5 local certificates have been deleted.
[root@dhcp35-238 consumer]# ll /etc/pki/entitlement/
total 16
-rw-------. 1 root root 1675 May 15 15:20 3253978700812051263-key.pem
-rw-r--r--. 1 root root 2878 May 15 15:20 3253978700812051263.pem
-rw-------. 1 root root 1675 May 15 15:21 4032998023026564994-key.pem
-rw-r--r--. 1 root root 2878 May 15 15:21 4032998023026564994.pem


[root@dhcp35-238 consumer]# rct cc /etc/pki/entitlement/3253978700812051263.pem --no-content --no-product

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/3253978700812051263.pem
	Version: 3.3
	Serial: 3253978700812051263
	Start Date: 2017-05-15 08:49:15+00:00
	End Date: 2018-05-15 08:49:15+00:00
	Pool ID: Not Available

Subject:
	CN: 79463b73-f079-49b6-98c8-95925060c8fb
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

[root@dhcp35-238 consumer]# rct cc /etc/pki/entitlement/4032998023026564994.pem --no-content --no-product

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/4032998023026564994.pem
	Version: 3.3
	Serial: 4032998023026564994
	Start Date: 2017-05-15 08:49:57+00:00
	End Date: 2018-05-15 08:49:57+00:00
	Pool ID: Not Available

Subject:
	CN: fc9b3597-c426-4c5f-b730-a1764c8d6a91
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

[root@dhcp35-238 consumer]# subscription-manager refresh
All local data refreshed
[root@dhcp35-238 consumer]# ll /etc/pki/entitlement/
total 16
-rw-------. 1 root root 1675 May 15 15:20 3253978700812051263-key.pem
-rw-r--r--. 1 root root 2878 May 15 15:20 3253978700812051263.pem
-rw-------. 1 root root 1675 May 15 15:22 4032998023026564994-key.pem
-rw-r--r--. 1 root root 2878 May 15 15:22 4032998023026564994.pem


Actual results:
Notice two golden ticket subscription exists on the system , even after refresh first attached golden ticket subscription was not removed

Expected results:
system should have only on golden ticket entitlement attached

Additional info:
Comment 2 Jiri Hnidek 2017-05-16 12:04:13 UTC 
May be, this PR fixes this problem too: https://github.com/candlepin/subscription-manager/pull/1624. I will try.
Comment 3 Jiri Hnidek 2017-05-16 20:21:11 UTC 
No, this is not duplicate bug and PR https://github.com/candlepin/subscription-manager/pull/1624 doesn't help here.
Comment 4 Jiri Hnidek 2017-05-22 11:03:08 UTC 
*** Bug 1450938 has been marked as a duplicate of this bug. ***
Comment 6 Rehana 2017-05-25 09:00:58 UTC 
Reproducing the failure: 
========================

[root@ibm-x3250m3-01 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.1.0-1
subscription management rules: 5.23
subscription-manager: 1.19.14-1.el7
python-rhsm: 1.19.6-1.el7

[root@ibm-x3250m3-01 ~]# subscription-manager register
Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: 16889dcf-e575-4fff-a0f3-929a9ed5d82d 

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1679 May 25 03:59 165905317496884634-key.pem
-rw-r--r--. 1 root root 2878 May 25 03:59 165905317496884634.pem

[root@ibm-x3250m3-01 ~]# subscription-manager list --consumed
No consumed subscription pools to list

[root@ibm-x3250m3-01 ~]# rct cc /etc/pki/entitlement/165905317496884634.pem --no-product --no-content

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/165905317496884634.pem
	Version: 3.3
	Serial: 165905317496884634
	Start Date: 2017-05-25 06:59:10+00:00
	End Date: 2018-05-25 06:59:10+00:00
	Pool ID: Not Available

Subject:
	CN: 16889dcf-e575-4fff-a0f3-929a9ed5d82d
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

[root@ibm-x3250m3-01 ~]# ll /etc/pki/consumer/
total 8
-rw-r-----. 1 root root 1371 May 25 03:59 cert.pem
-rw-r-----. 1 root root 1679 May 25 03:59 key.pem
[root@ibm-x3250m3-01 ~]# rm -rf /etc/pki/consumer/*
[root@ibm-x3250m3-01 ~]# ll /etc/pki/consumer/
total 0
[root@ibm-x3250m3-01 ~]# 

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1679 May 25 03:59 165905317496884634-key.pem
-rw-r--r--. 1 root root 2878 May 25 03:59 165905317496884634.pem

[root@ibm-x3250m3-01 ~]# subscription-manager register --force
Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: 20f65a23-ade6-4c3a-9242-7ae902a33dd2 

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 16
-rw-------. 1 root root 1679 May 25 03:59 165905317496884634-key.pem
-rw-r--r--. 1 root root 2878 May 25 03:59 165905317496884634.pem
-rw-------. 1 root root 1679 May 25 04:01 4111243518403435993-key.pem
-rw-r--r--. 1 root root 2878 May 25 04:01 4111243518403435993.pem

[root@ibm-x3250m3-01 ~]# rct cc /etc/pki/entitlement/4111243518403435993.pem --no-product --no-content

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/4111243518403435993.pem
	Version: 3.3
	Serial: 4111243518403435993
	Start Date: 2017-05-25 07:01:14+00:00
	End Date: 2018-05-25 07:01:14+00:00
	Pool ID: Not Available

Subject:
	CN: 20f65a23-ade6-4c3a-9242-7ae902a33dd2
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

[root@ibm-x3250m3-01 ~]# subscription-manager refresh
All local data refreshed
[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 16
-rw-------. 1 root root 1679 May 25 03:59 165905317496884634-key.pem
-rw-r--r--. 1 root root 2878 May 25 03:59 165905317496884634.pem
-rw-------. 1 root root 1679 May 25 04:02 4111243518403435993-key.pem
-rw-r--r--. 1 root root 2878 May 25 04:02 4111243518403435993.pem

^^ Reproduced system with two golden ticket entitlement certificates

Updating the system to latest subscription-manger packages from brew : 
=======================================================================

[root@ibm-x3250m3-01 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.1.0-1
subscription management rules: 5.23
subscription-manager: 1.19.15-1.el7
python-rhsm: 1.19.6-1.el7



[root@ibm-x3250m3-01 ~]# subscription-manager register
Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: 35608924-f40a-4355-ac86-ca9721d53913 

[root@ibm-x3250m3-01 ~]# subscription-manager list --consumed
No consumed subscription pools to list

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1675 May 25 04:52 7980981120534212659-key.pem
-rw-r--r--. 1 root root 2878 May 25 04:52 7980981120534212659.pem

[root@ibm-x3250m3-01 ~]# rct cc /etc/pki/entitlement/7980981120534212659.pem --no-content --no-product

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/7980981120534212659.pem
	Version: 3.3
	Serial: 7980981120534212659
	Start Date: 2017-05-25 07:52:17+00:00
	End Date: 2018-05-25 07:52:17+00:00
	Pool ID: Not Available

Subject:
	CN: 35608924-f40a-4355-ac86-ca9721d53913
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

[root@ibm-x3250m3-01 ~]# rm -rf /etc/pki/consumer/*
[root@ibm-x3250m3-01 ~]# ll /etc/pki/consumer/*
ls: cannot access /etc/pki/consumer/*: No such file or directory

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1675 May 25 04:52 7980981120534212659-key.pem
-rw-r--r--. 1 root root 2878 May 25 04:52 7980981120534212659.pem

[root@ibm-x3250m3-01 ~]# subscription-manager register --force
Registering to: F21-candlepin.usersys.redhat.com:8443/candlepin
Username: admin
Password: 
Organization: snowwhite
The system has been registered with ID: 9b0618c5-01de-4b65-b034-1c75153c0e7d 
1 local certificate has been deleted.

[root@ibm-x3250m3-01 ~]# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1675 May 25 04:54 4619315142839584121-key.pem
-rw-r--r--. 1 root root 2878 May 25 04:54 4619315142839584121.pem
[root@ibm-x3250m3-01 ~]# rct cc /etc/pki/entitlement/4619315142839584121.pem --no-content --no-product

+-------------------------------------------+
	Entitlement Certificate
+-------------------------------------------+

Certificate:
	Path: /etc/pki/entitlement/4619315142839584121.pem
	Version: 3.3
	Serial: 4619315142839584121
	Start Date: 2017-05-25 07:54:34+00:00
	End Date: 2018-05-25 07:54:34+00:00
	Pool ID: Not Available

Subject:
	CN: 9b0618c5-01de-4b65-b034-1c75153c0e7d
	O: snowwhite

Issuer:
	C: US
	CN: F21-candlepin.usersys.redhat.com
	L: Raleigh


Order:
	Name: Content Access
	Number: 
	SKU: content_access
	Contract: 
	Account: 
	Service Level: 
	Service Type: 
	Quantity: 
	Quantity Used: 1
	Socket Limit: 
	RAM Limit: 
	Core Limit: 
	Virt Only: False
	Stacking ID: 
	Warning Period: 0
	Provides Management: False

^^ Observed that the old golden ticket entitlement certificate was removed and a  new golden ticket subscription was attached.

Based on the above observation , marking this bug as verified!!
Comment 7 errata-xmlrpc 2017-08-01 19:23:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2083
Note You need to log in before you can comment on or make changes to this bug.