Bug 1451275 - Minor upgrades giving error on yum update
Summary: Minor upgrades giving error on yum update
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: openstack-tripleo-heat-templates
Version: 8.0 (Liberty)
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: zstream
: 8.0 (Liberty)
Assignee: Lukas Bezdicka
QA Contact: Yurii Prokulevych
URL:
Whiteboard:
Depends On: 1458841 1469518 1469526
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-05-16 09:48 UTC by Yolanda Robla
Modified: 2020-12-23 12:05 UTC (History)
15 users (show)

Fixed In Version: openstack-tripleo-heat-templates-0.8.14-31.el7ost
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-10-25 17:00:15 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
yum repolist (4.99 KB, text/plain)
2017-06-20 18:29 UTC, Yolanda Robla
no flags Details
yum.log (29.04 KB, text/plain)
2017-06-20 18:30 UTC, Yolanda Robla
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1458841 0 high CLOSED yum crashes on update: /lib64/libnsssysinit.so: undefined symbol: PR_GetEnvSecure 2021-02-22 00:41:40 UTC
Red Hat Product Errata RHBA-2017:3065 0 normal SHIPPED_LIVE Red Hat OpenStack Platform 8 director Bug Fix Advisory 2017-10-25 20:59:01 UTC

Internal Links: 1458841

Description Yolanda Robla 2017-05-16 09:48:15 UTC
Description of problem:

Following the documentation on https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/8/html/upgrading_red_hat_openstack_platform/sect-updating_the_environment, for minor upgrades.

I am subscribed to the rhel system, and have enabled the right repos. When executing an openstack undercloud upgrade, i'm hitting that error:

  Cleanup    : icoutils-0.31.0-3.el7.x86_64                             297/297

/usr/bin/python: symbol lookup error: /lib64/libnsssysinit.so: undefined symbol: PR_GetEnvSecure
Command '['sudo', 'yum', 'update', '-y']' returned non-zero exit status 127

And the upgrade task stops.

Comment 1 Amit Ugol 2017-05-18 09:28:24 UTC
Hi,
Is this related?
https://access.redhat.com/solutions/2998171

Comment 2 Yolanda Robla 2017-05-18 13:03:52 UTC
Our base system is RHEL 7.3 . How shall we have the wrong .so file and which one is the correct?
 md5sum /usr/lib64/libnsssysinit.so
6eede6f5e3ef95e8ed45ff97a2a7aa90  /usr/lib64/libnsssysinit.so

Which other details do you need to clarify the problem?

Comment 7 Yolanda Robla 2017-06-05 12:22:35 UTC
Sorry but i don't have the system to test now, as i'm using for another purposes. I can send you that information during the week

Comment 8 Sofer Athlan-Guyot 2017-06-06 09:46:35 UTC
hi Jiri,

so as Lukas noticed this is a RHEL issue, thanks for creating the new bz.  I'm going to add 1458841 as a blocker for this one so we can track its resolution for RHOS as well.

Thanks,

Comment 9 Yolanda Robla 2017-06-20 18:27:35 UTC
So I can reproduce the problem on the controller/compute nodes, not on the undercloud.
Attaching some info:

 sudo ldd /usr/lib64/libnsssysinit.so
	linux-vdso.so.1 =>  (0x00007ffe81959000)
	libnssutil3.so => /lib64/libnssutil3.so (0x00007f140ccc9000)
	libplc4.so => /lib64/libplc4.so (0x00007f140cac4000)
	libplds4.so => /lib64/libplds4.so (0x00007f140c8bf000)
	libnspr4.so => /lib64/libnspr4.so (0x00007f140c681000)
	libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f140c465000)
	libdl.so.2 => /lib64/libdl.so.2 (0x00007f140c260000)
	libc.so.6 => /lib64/libc.so.6 (0x00007f140be9f000)
	librt.so.1 => /lib64/librt.so.1 (0x00007f140bc97000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f140d106000)

 md5sum /usr/lib64/libnspr*.so
bb04f6ae99dc60cfffaa805ebaa72709  /usr/lib64/libnspr4.so

Comment 10 Yolanda Robla 2017-06-20 18:29:04 UTC
Created attachment 1289781 [details]
yum repolist

Comment 11 Yolanda Robla 2017-06-20 18:30:18 UTC
Created attachment 1289782 [details]
yum.log

Comment 20 Yurii Prokulevych 2017-10-16 08:17:32 UTC
Update of RHOS-8 on RHEL-7.3 to RHOS-8 on RHEL-7.4 succeeded.
Verified with openstack-tripleo-heat-templates-0.8.14-30.el7ost.noarch

Comment 22 errata-xmlrpc 2017-10-25 17:00:15 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:3065


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