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Bug 1451286 - [NetApp 7.4 Bug]: OS installation fails at intermittently with Alpha build
Summary: [NetApp 7.4 Bug]: OS installation fails at intermittently with Alpha build
Keywords:
Status: CLOSED DUPLICATE of bug 1443114
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: anaconda
Version: 7.4
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Anaconda Maintenance Team
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-05-16 10:02 UTC by gowrav
Modified: 2017-05-19 08:24 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-05-17 08:06:34 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
OS install error report (1.14 MB, application/x-tar)
2017-05-16 10:02 UTC, gowrav
no flags Details
Installation error screen shot (131.27 KB, image/jpeg)
2017-05-16 10:03 UTC, gowrav
no flags Details
nmclie -f output (19.71 KB, text/plain)
2017-05-19 07:39 UTC, gowrav
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1443114 1 None None None 2021-01-20 06:05:38 UTC
Red Hat Bugzilla 1451160 0 high CLOSED unicode decode error at the beginning phase of OS installation process 2021-02-22 00:41:40 UTC

Internal Links: 1443114 1451160

Description gowrav 2017-05-16 10:02:09 UTC
Created attachment 1279255 [details]
OS install error report

Description of problem:
OS installation with RHEL 7.4 Alpha ISO build fails at the beginning with "unknown error". When we start installation OS installation, the initrd image gets loaded and we get the "Welcome" screen and get option to select the language. After we select the language and click "continue" button, an error screen is displayed that states "An unknown error has occurred". This will abort the OS installation process. (refer attached screen shot).

The error window allowed us to collect the logs to report the bug. The report log is attached for reference. 

This issue is not always reproducible. This occurs intermittently, and sometime when we reboot the server and restart the OS installation, it succeeds.


Version-Release number of selected component (if applicable):
OS: RHEL 7.4 Alpha build.

Comment 2 gowrav 2017-05-16 10:03:23 UTC
Created attachment 1279256 [details]
Installation error screen shot

Comment 3 Radek Vykydal 2017-05-16 11:35:43 UTC
Please could you attach output of command
nmcli -f all device show
run in installer shell (Ctrl-Alt-F2)
when the error occurs?

Comment 4 Radek Vykydal 2017-05-17 08:06:34 UTC

*** This bug has been marked as a duplicate of bug 1443114 ***

Comment 5 gowrav 2017-05-19 07:38:25 UTC
(In reply to Radek Vykydal from comment #3)
> Please could you attach output of command
> nmcli -f all device show
> run in installer shell (Ctrl-Alt-F2)
> when the error occurs?

Im attaching the output of nmcli output.

Comment 6 gowrav 2017-05-19 07:39:07 UTC
Created attachment 1280326 [details]
nmclie -f output

Comment 7 Radek Vykydal 2017-05-19 08:24:04 UTC
Thank you, it confirms that you are really hitting the same issue as bug 1443114 which is going to be fixed in RHEL 7.4 by a NetworkManager fix.


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