Bug 145717 - printer stops working, can't find devices
Summary: printer stops working, can't find devices
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel   
(Show other bugs)
Version: 3
Hardware: i686
OS: Linux
Target Milestone: ---
Assignee: Dave Jones
QA Contact: Brian Brock
Depends On:
TreeView+ depends on / blocked
Reported: 2005-01-20 20:26 UTC by Paul Johnson
Modified: 2015-01-04 22:15 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2005-07-18 17:39:10 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Paul Johnson 2005-01-20 20:26:40 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5)
Gecko/20041111 Firefox/1.0

Description of problem:
HP1300 on usb worked fine for a long time. Then RPM updates to FC3
cause it to stop working a lot.  Sometimes the /dev/usb/lp0 link
disappears altogether and it can't find any hardware. I think one time
I saw it looking for /dev/hal/usb0 or some such nonsense. 

Today it won't work again and when I run the FC3 printer config it
tells me to write to you.

$ system-config-printer
No match for USB device:
  mfr "Hewlett-Packard"
  model "hp LaserJet 1300"
  desc "Hewlett-Packard LaserJet 1300"
Please report this message in Bugzilla:
Choose 'foomatic' as the component.

The only complicating factor that I know of is that I recently
obtained the actual ppd file for the  hp1300 (instead of the generic
one) and put that into /usr/share/cups/model.  

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Configure printers with system-config-printer
2. Sometimes things will print, sometimes not!
3.  Running system-config-printer again and editing the printer
sometimes shows the empty box where the usb devices used to be listed.

Actual Results:  Printer frustration.

Additional info:

Comment 1 Tim Waugh 2005-01-21 10:45:37 UTC
The "no match for USB device" message is harmless and can be ignored.  It just
means that the model is not automatically selected from the list (and this is
now corrected in the development package).

What kernel are you running?

Comment 2 Paul Johnson 2005-01-21 15:54:56 UTC
My kernel is the newest one from FC upgrades, 2.6.10-1.741.

Your comment means there is some other reason that the usb device keeps
disappearing from the printer's configuration?

Comment 3 Tim Waugh 2005-01-21 15:57:06 UTC
Yes, I think this must be a kernel issue of some sort.

Comment 4 Dave Jones 2005-07-15 18:18:08 UTC
An update has been released for Fedora Core 3 (kernel-2.6.12-1.1372_FC3) which
may contain a fix for your problem.   Please update to this new kernel, and
report whether or not it fixes your problem.

If you have updated to Fedora Core 4 since this bug was opened, and the problem
still occurs with the latest updates for that release, please change the version
field of this bug to 'fc4'.

Thank you.

Comment 5 Paul Johnson 2005-07-18 17:39:10 UTC
I have found that a total system re-start fixes this problem after the newest
FC4 kernel upgrades.

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