Setting this to OCP component instead of Online.
@Stefan, as you requested we will collect the logs again, but could you please give us your comment about below error, which is outputting the customer's env? ~~~ E0508 06:26:09.276956 1 client.go:243] Post https://hawkular-metrics:443/hawkular/metrics/counters/data: dial tcp 172.30.xxx.xx:443: getsockopt: no route to host ~~~
getsockopt is a sign that Kubernetes networking can't communicate between pods. These requests will never reach Hawkular-Metrics (the requests stop in the networking layer already).
Yeah, so I think that op team or someone who can access to the cluster should investigate the network more. But we should collect new metrics logs? (I am asking because ops let us file this ticket and ask dev team.)
This issue was originally fixed upstream in HWKMETRICS-625. We will back port it in HWKMETRICS-711 so that it can go into OCP 3.5.1.
From an e-mail on 2017-08-28, this fix was waiting on Hawkular Metrics 0.23.10. Is that still the case, please? Thanks.
It looks like in OCP 3.5.1 we are using 0.23.8, so the update has not yet been applied.
(In reply to Matt Wringe from comment #26) === > It looks like in OCP 3.5.1 we are using 0.23.8, so the update has not yet > been applied. === Is this still the case?
Can you please share the errata for this ?
created pod within projects and let metrics running for 8 hours, during this time use oc client to run #for i in {0..99}; ./shell.sh ; done shell.sh is script to curl metrics, see the attached file. checked metrics log, there did not have exceptions in pods log and rest api was worked well. # openshift version openshift v3.5.5.31.39 kubernetes v1.5.2+43a9be4 etcd 3.1.0 metrics-hawkular-metrics/images/3.5.0-50 metrics-cassandra/images/3.5.0-41 metrics-heapster/images/3.5.0-33
Created attachment 1343645 [details] script to curl rest api
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2017:3389
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days