Description of problem:
With a service dialog that contains a drop-down element with Multiselect enabled the provision object does not contain the :dialog_element_name in prov.options hash. It is available from the prov.miq_request.options[:dialog] element, but the format is not easily consumed (key is Array::dialog_element_name and the value is a comma separated string).

In my case I have a dialog element called tower_jobs. To find the submitted contents I used the rails console.

Get the miq_provision object for the provision that was initiated:

prov = $evm.vmdb(:miq_provision,1000000000103)


print out the options of the provision object:

pp prov.options; nil

{:initial_pass=>true,
 :service_template_request=>false,
 :miq_request_dialog_name=>"miq_provision_redhat_dialogs_template",
 :requester_enabled=>["disabled"],
 :purpose_enabled=>["disabled"],
 :current_tab_key=>:customize,
 :owner_phone=>nil,
 :owner_country=>nil,
 :owner_phone_mobile=>nil,
 :owner_title=>nil,
 :owner_first_name=>nil,
 :owner_manager=>nil,
 :owner_address=>nil,
 :owner_company=>nil,
 :owner_last_name=>nil,
 :owner_manager_mail=>nil,
 :owner_city=>nil,
 :owner_department=>nil,
 :owner_load_ldap=>nil,
 :owner_manager_phone=>nil,
 :owner_state=>nil,
 :owner_office=>nil,
 :owner_zip=>nil,
 :owner_email=>nil,
 :request_notes=>nil,
 :vm_tags=>[],
 :customization_template_script=>nil,
 :dns_servers=>nil,
 :dns_suffixes=>nil,
 :root_password=>nil,
 :addr_mode=>["dhcp", "DHCP"],
 :gateway=>nil,
 :hostname=>nil,
 :ip_addr=>nil,
 :subnet_mask=>nil,
 :placement_cluster_name=>[1000000000001, "Default"],
 :cluster_filter=>[nil, nil],
 :placement_auto=>[true, 1],
 :placement_dc_name=>[nil, nil],
 :number_of_vms=>[1, "1"],
 :vm_description=>nil,
 :vm_prefix=>nil,
 :src_vm_id=>[1000000000014, "RHEL-7.2-with-tower"],
 :provision_type=>["native_clone", "Native Clone"],
 :linked_clone=>[nil, nil],
 :vm_name=>"mrx0025",
 :pxe_server_id=>[nil, nil],
 :schedule_type=>["immediately", "Immediately on Approval"],
 :vm_auto_start=>[true, 1],
 :schedule_time=>Wed, 31 May 2017 15:20:00 UTC +00:00,
 :retirement=>2592000,
 :retirement_warn=>[604800, "1 Week"],
 :stateless=>[false, 0],
 :vlan=>"rhevm",
 :mac_address=>nil,
 :disk_format=>["default", "Default"],
 :number_of_sockets=>1,
 :cores_per_socket=>[1, "1"],
 :vm_memory=>1024,
 :memory_reserve=>nil,
 :network_adapters=>[1, "1"],
 :start_date=>"5/31/2017",
 :start_hour=>"15",
 :start_min=>"20",
 :name=>"RHEL 7",
 :description=>"RHEL 7",
 :long_description=>"",
 :provision_cost=>nil,
 :display=>true,
 :catalog_id=>1000000000001,
 :st_prov_type=>"redhat",
 :available_catalogs=>[["VTC", 1000000000001]],
 :retire_fqname=>"/Service/Retirement/StateMachines/ServiceRetirement/Default",
 :reconfigure_fqname=>"",
 :fqname=>
  "/Service/Provisioning/StateMachines/ServiceProvision_Template/CatalogItemInitialization",
 :available_dialogs=>
  {1000000000001=>"azure-single-vm-from-user-image",
   1000000000002=>"Provision VM"},
 :service_type=>"atomic",
 :dialog_id=>1000000000002,
 :placement_host_name=>[nil, nil],
 :placement_ds_name=>[nil, nil],
 :src_vm_nics=>[],
 :src_vm_lans=>[],
 :customize_enabled=>["enabled"],
 :src_ems_id=>[1000000000001, "RHEV"],
 :requester_group=>"EvmGroup-super_administrator",
 :delivered_on=>nil,
 :customization_template_id=>[nil, nil],
 :pass=>0,
 :miq_force_unique_name=>[true, 1],
 :service_guid=>"be4291d2-4af8-11e7-b33b-52540096a458",
 :service_resource_id=>1000000000058,
 :owner_group=>"EvmGroup-super_administrator",
 :dns_domain=>nil,
 :vm_target_name=>"mrx0025",
 :vm_target_hostname=>"mrx0025",
 :linux_host_name=>"mrx0025",
 :service_name=>"x",
 :dialog_service_name=>"x",
 :dialog_number_of_sockets=>1,
 :dialog_vm_memory=>1024,
 :dialog_placement_cluster_name=>"Default",
 :dialog_vlan=>"rhevm",
 :domain_name=>"vmnet-bevans.redhat.com",
 :dialog_domain_name=>"vmnet-bevans.redhat.com",
 :dialog_retirement=>2592000,
 :linux_domain_name=>"vmnet-bevans.redhat.com",
 :sysprep_domain_name=>"vmnet-bevans.redhat.com",
 :vm_notes=>"Owner:  \nEmail: \nSource Template: RHEL-7.2-with-tower",
 :dest_cluster=>[1000000000001, "Default"],
 :networks=>[{:network=>"rhevm", :mac_address=>nil}]}


Notice that there is no :dialog_tower_jobs


Look at the dialog options on the request:

pp prov.miq_request.options[:dialog]; nil

{"dialog_service_name"=>"x",
 "dialog_number_of_sockets"=>1,
 "dialog_vm_memory"=>1024,
 "dialog_placement_cluster_name"=>"Default",
 "dialog_vlan"=>"rhevm",
 "dialog_domain_name"=>"vmnet-bevans.redhat.com",
 "dialog_retirement"=>2592000,
 "Array::dialog_tower_jobs"=>"* Install PostgreSQL Server,*_Install_Apache"}



Version-Release number of selected component (if applicable):

5.7.2

How reproducible:

Always

Steps to Reproduce:
1. Create Service Dialog with a Multiselect enabled drop-down
2. Create Catalog Item to provision a VM using Service Dialog
3. Provision VM from Service Catalog
4. Inspect provision object via rails console or have automate method that logs the provision and request objects options.

Actual results:
dialog element NOT present in options of provision object

Expected results:
dialog element IS present in options of provision object

Additional info: