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Bug 1461883 - Firefox 52 crashes with segmentation fault unless --sync option is provided
Summary: Firefox 52 crashes with segmentation fault unless --sync option is provided
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: firefox
Version: 6.9
Hardware: i686
OS: Linux
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Jan Horak
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-06-15 14:11 UTC by Jack Lovell
Modified: 2017-12-06 11:36 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-12-06 11:36:11 UTC
Target Upstream Version:
Embargoed:
jprajzne: needinfo+

Attachments (Terms of Use)
GDB log with crash (no --sync option) (12.92 KB, text/plain)
2017-07-05 08:23 UTC, Jack Lovell 		no flags Details
New GDB log with extra debuginfos (8.33 KB, text/plain)
2017-07-10 09:19 UTC, Jack Lovell 		no flags Details
View All

Description Jack Lovell 2017-06-15 14:11:38 UTC 
Description of problem:
Firefox 52 32-bit crashes repeatably on a number of web pages (including about:support).

Version-Release number of selected component (if applicable):
52.1 and 52.2, i686

How reproducible:
Always

Steps to Reproduce:
1. Install Firefox 52 from repository
2. Open about:support

Actual results:
Firefox closes. When started from a terminal, a segmentation fault is reported.


Expected results:
Firefox should be able to open it's own support page without issues.

Additional info:
Running firefox from the command line with the --sync option appears to prevent this crash (at least on the about:support page), indicating the problem lies somewhere with the graphics/drawing.
Comment 2 Jack Lovell 2017-06-15 16:10:58 UTC 
The following webpage causes the tab's content process on 52.2 to crash, even with the --sync option, though the browser survives:
https://wiki.documentfoundation.org/ReleasePlan/5.4
Comment 4 Jack Lovell 2017-07-05 08:23:15 UTC 
Created attachment 1294494 [details]
GDB log with crash (no --sync option)

Steps taken to produce the log:
1. Run gdb /usr/lib/firefox/firefox
2. In gdb, type "run"
3. Open a new tab and nagivate to about:support. This causes the segmentation fault.
4. In gdb, type "backtrace"
5. Finally, type "kill" and then exit gdb
Comment 5 Martin Stransky 2017-07-10 08:59:44 UTC 
Thanks. 

#9  0x49d0cfe9 in ?? () from /usr/lib/libgdk-x11-2.0.so.0
#10 0x49d0d169 in ?? () from /usr/lib/libgdk-x11-2.0.so.0

The report is missing debug info from the /usr/lib/libgdk-x11-2.0.so.0 library. Please install missing debuginfos (run "debuginfo-install firefox" as root or install that by hand) and attach the backtrace again.
Comment 6 Jack Lovell 2017-07-10 09:19:53 UTC 
Created attachment 1295733 [details]
New GDB log with extra debuginfos

Same process to produce as previous log, but with gdk debuginfos installed.
Comment 7 Jack Lovell 2017-08-17 08:18:56 UTC 
The problem still exists with Firefox 52.3.
Comment 8 Jan Kurik 2017-12-06 11:36:11 UTC 
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com/
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