Red Hat Bugzilla – Bug 1461883
Firefox 52 crashes with segmentation fault unless --sync option is provided
Last modified: 2017-12-06 06:36:11 EST
Description of problem:
Firefox 52 32-bit crashes repeatably on a number of web pages (including about:support).
Version-Release number of selected component (if applicable):
52.1 and 52.2, i686
Steps to Reproduce:
1. Install Firefox 52 from repository
2. Open about:support
Firefox closes. When started from a terminal, a segmentation fault is reported.
Firefox should be able to open it's own support page without issues.
Running firefox from the command line with the --sync option appears to prevent this crash (at least on the about:support page), indicating the problem lies somewhere with the graphics/drawing.
The following webpage causes the tab's content process on 52.2 to crash, even with the --sync option, though the browser survives:
Created attachment 1294494 [details]
GDB log with crash (no --sync option)
Steps taken to produce the log:
1. Run gdb /usr/lib/firefox/firefox
2. In gdb, type "run"
3. Open a new tab and nagivate to about:support. This causes the segmentation fault.
4. In gdb, type "backtrace"
5. Finally, type "kill" and then exit gdb
#9 0x49d0cfe9 in ?? () from /usr/lib/libgdk-x11-2.0.so.0
#10 0x49d0d169 in ?? () from /usr/lib/libgdk-x11-2.0.so.0
The report is missing debug info from the /usr/lib/libgdk-x11-2.0.so.0 library. Please install missing debuginfos (run "debuginfo-install firefox" as root or install that by hand) and attach the backtrace again.
Created attachment 1295733 [details]
New GDB log with extra debuginfos
Same process to produce as previous log, but with gdk debuginfos installed.
The problem still exists with Firefox 52.3.
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.
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This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL: