Bug 1462839 - gnome-shell crashes regularly
Summary: gnome-shell crashes regularly
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 26
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Owen Taylor
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-06-19 16:43 UTC by Thomas Vollstädt
Modified: 2018-05-29 12:30 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-05-29 12:30:47 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Stacktrace of latest crash (11.87 KB, text/plain)
2017-06-19 16:43 UTC, Thomas Vollstädt
no flags Details
Stacktrace of second last crash (2.54 KB, text/plain)
2017-06-19 17:00 UTC, Thomas Vollstädt
no flags Details
Stacktrace Tue 2017-06-20 12:49:45 CEST (9.40 KB, text/plain)
2017-06-20 12:20 UTC, Thomas Vollstädt
no flags Details
Stacktrace Tue 2017-06-20 19:23:48 CEST (4.35 KB, text/plain)
2017-06-20 17:27 UTC, Thomas Vollstädt
no flags Details
Stacktrace Mon 2017-06-26 14:57:51 CEST (3.44 KB, text/plain)
2017-06-26 13:04 UTC, Thomas Vollstädt
no flags Details
Stacktrace Thu 2017-07-06 14:37:41 CEST (9.11 KB, text/plain)
2017-07-06 12:41 UTC, Thomas Vollstädt
no flags Details

Description Thomas Vollstädt 2017-06-19 16:43:04 UTC
Created attachment 1289153 [details]
Stacktrace of latest crash

Description of problem:

Follow-up from bug 1442631.

My gnome-shell crashes at least two times a day. When a crash occurs, I find myself back to GDM and need to re-login. All open applications and files are lost.

The crashes are unreproducible, seems to happen randomly. Output of coredumpctl:
...
Sun 2017-06-11 00:39:07 CEST   5716  1000  1000  11 missing   /usr/bin/gnome-shell
Sun 2017-06-11 17:16:01 CEST  23927  1000  1000   6 missing   /usr/bin/gnome-shell
Mon 2017-06-12 10:15:05 CEST  14471  1000  1000   6 missing   /usr/bin/gnome-shell
Mon 2017-06-12 11:14:09 CEST   3457  1000  1000   6 missing   /usr/bin/gnome-shell
Mon 2017-06-12 18:39:01 CEST   1530  1000  1000   8 missing   /usr/bin/gnome-shell
Mon 2017-06-12 22:04:12 CEST   4574  1000  1000   6 missing   /usr/bin/gnome-shell
Tue 2017-06-13 04:37:35 CEST  11645  1000  1000   6 missing   /usr/bin/gnome-shell
Tue 2017-06-13 08:29:27 CEST  29929  1000  1000   6 missing   /usr/bin/gnome-shell
Tue 2017-06-13 11:20:15 CEST   1608  1000  1000   6 missing   /usr/bin/gnome-shell
Tue 2017-06-13 15:33:21 CEST   5134  1000  1000  11 missing   /usr/bin/gnome-shell
Wed 2017-06-14 00:40:06 CEST   1572  1000  1000  11 missing   /usr/bin/gnome-shell
Wed 2017-06-14 11:30:41 CEST   1690  1000  1000   6 missing   /usr/bin/gnome-shell
Thu 2017-06-15 11:49:37 CEST   1606  1000  1000  11 missing   /usr/bin/gnome-shell
Thu 2017-06-15 22:23:39 CEST   1045  1000  1000  11 missing   /usr/bin/gnome-shell
Fri 2017-06-16 02:19:35 CEST   7901  1000  1000  11 missing   /usr/bin/gnome-shell
Fri 2017-06-16 18:42:13 CEST  30692  1000  1000   6 present   /usr/bin/gnome-shell
Sat 2017-06-17 22:13:06 CEST   4154  1000  1000  11 present   /usr/bin/gnome-shell
Mon 2017-06-19 01:30:17 CEST  13914  1000  1000   6 present   /usr/bin/gnome-shell
Mon 2017-06-19 18:14:32 CEST   1591  1000  1000  11 present   /usr/bin/gnome-shell

It feels like it always happens after a specific amount of time. It can always tell like "soon it should crash", so I'm pretty sure it has no correlation with used software and/or what I'm doing when this happens.

Latest crash: 10 Minutes ago
Stacktrace: Attached to bug.
What I was doing: Moving a window from my third to the second monitor.

Version-Release number of selected component (if applicable):
gnome-shell.x86_64                                                 3.24.2-1.fc26       
kernel.x86_64                                                      4.11.3-302.fc26    
mutter.x86_64                                                      3.24.2-1.fc26

How reproducible:
Not reproducible.

Steps to Reproduce:
1. Boot up machine
2. Work/wait around 6-12 hours

Actual results:
Gnome shell crashes with all open applications.

Expected results:
Stable shell which doesn't crash.


Additional info:

Thinkpad X1 Yoga with Intel HD 520 (Skylake).
Most of the time docked to a OneLink+ dock, but issue happens exactly without being docked (like since the last 3 days).

Comment 1 Thomas Vollstädt 2017-06-19 17:00:27 UTC
Created attachment 1289158 [details]
Stacktrace of second last crash

Attached the stacktrace of the second latest crash. Interestingly there is no occurence of mutter this time.

If you need a core dump, let me know.

Comment 2 Florian Müllner 2017-06-19 19:33:06 UTC
The second issue is likely https://bugzilla.gnome.org/show_bug.cgi?id=781799, which should be fixed in the latest gjs build.

The first looks like a crash when getting a window's monitor index when the window has no associated monitor (which should really only happen when running without any monitors, which is currently not supported)

Comment 3 Thomas Vollstädt 2017-06-20 12:20:40 UTC
Created attachment 1289629 [details]
Stacktrace Tue 2017-06-20 12:49:45 CEST

Comment 4 Thomas Vollstädt 2017-06-20 12:21:02 UTC
Thanks Florian, so it seems there are different issues which cause a crash? I've updated gjs, lets see if it helps.

My last crash about an hour ago happened when I clicked on the clock/notification bar. It appears, but 1-2 seconds afterwards, gnome crashes.

Stacktrace attached.

Comment 5 Thomas Vollstädt 2017-06-20 17:27:07 UTC
Created attachment 1289758 [details]
Stacktrace Tue 2017-06-20 19:23:48 CEST

This one made me lose my work of the last hour :-(

Comment 6 Thomas Vollstädt 2017-06-26 13:04:21 UTC
Created attachment 1291974 [details]
Stacktrace Mon 2017-06-26 14:57:51 CEST

After updating gjs, the crashes seem to happen much less often. But they still happen, today was the first crash since 3 days. Stacktrace attached,

Comment 7 Thomas Vollstädt 2017-07-06 12:41:51 UTC
Created attachment 1294929 [details]
Stacktrace Thu 2017-07-06 14:37:41 CEST

Shell still crashes once a day. Latest crash occured when waking up a saved VirtualBox VM instance.

Comment 8 Fedora End Of Life 2018-05-03 08:11:19 UTC
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Comment 9 Fedora End Of Life 2018-05-29 12:30:47 UTC
Fedora 26 changed to end-of-life (EOL) status on 2018-05-29. Fedora 26
is no longer maintained, which means that it will not receive any
further security or bug fix updates. As a result we are closing this bug.

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