From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4.3) Gecko/20050104 Red Hat/1.4.3-3.0.7 Description of problem: The up2date that runs in the gnome desktop, the little blue icon in the panel, does not make connection with RHN. It hangs at "Checking rhn for updates ...". If you run up2date from the command line it works fine. Version-Release number of selected component (if applicable): up2date-gnome-4.2.57-2 up2date-4.2.57-2 coe-it administrative interface (requires authorization) Overview of all cse.ohio-state.edu mailing lists version 2.1.5 How reproducible: Always Steps to Reproduce: 1.Click on blue checkmark icon in lower panel 2. 3. Actual Results: Nothing happens. Holding mouse pointer over icon show "Checking RHN for updates ..." When right clicking the blue icon the only option not greyed out is the "Exit" option. Expected Results: Left mouse click should bring up up2date GUI application. Right clicking should give you all the options. Additional info: This is happening on multiple servers. All servers in question have all packages from the AS3 channel installed. Not sure exactly when this started probably a couple weeks ago either after the big bunch of patches around Christmas or the bunch that came our the first week of January.
This bug is filed against RHEL 3, which is in maintenance phase. During the maintenance phase, only security errata and select mission critical bug fixes will be released for enterprise products. Since this bug does not meet that criteria, it is now being closed. For more information of the RHEL errata support policy, please visit: http://www.redhat.com/security/updates/errata/ If you feel this bug is indeed mission critical, please contact your support representative. You may be asked to provide detailed information on how this bug is affecting you.