Description of problem:

'[RuntimeError] Multiple parents found' for VMware template.
Error produced in production log when selecting the template in the CF UI.
Error also produced in automate log when attempting to provision.

Workaround requires template is removed from VMDB and refreshing the provider to rediscover.

Version-Release number of selected component (if applicable):
5.8.0.17

How reproducible:


Steps to Reproduce:
1. Create new template from VM.
2.
3.

Actual results:
'[RuntimeError] Multiple parents found' produced.

Expected results:


Additional info:

Production.log

FATAL -- : Error caught: [RuntimeError] Multiple parents found.
/var/www/miq/vmdb/app/models/mixins/relationship_mixin.rb:159:in `parent'
/var/www/miq/vmdb/app/models/vm_or_template.rb:735:in `block in parent_blue_folder'
/var/www/miq/vmdb/app/models/mixins/relationship_mixin.rb:84:in `with_relationship_type'
/var/www/miq/vmdb/app/models/vm_or_template.rb:734:in `parent_blue_folder'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/controllers/vm_common.rb:930:in `parent_folder_id'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/controllers/vm_common.rb:980:in `tree_select'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/controllers/application_controller/explorer.rb:193:in `block (2 levels) in generic_x_show'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/mime_responds.rb:201:in `respond_to'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/controllers/application_controller/explorer.rb:186:in `generic_x_show'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/controllers/vm_common.rb:117:in `x_show'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/basic_implicit_render.rb:4:in `send_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/abstract_controller/base.rb:188:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:126:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:506:in `block (2 levels) in compile'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:455:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:101:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:750:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal/params_wrapper.rb:248:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-5.0.3/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/abstract_controller/base.rb:126:in `process'
/opt/rh/cfme-gemset/gems/actionview-5.0.3/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal.rb:190:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_controller/metal.rb:262:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/routing/route_set.rb:32:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/journey/router.rb:39:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/journey/router.rb:26:in `each'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/journey/router.rb:26:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/routing/route_set.rb:725:in `call'
/opt/rh/cfme-gemset/gems/secure_headers-3.0.3/lib/secure_headers/middleware.rb:10:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/etag.rb:25:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/conditional_get.rb:38:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/head.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:232:in `context'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:226:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/callbacks.rb:38:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:97:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:750:in `_run_call_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/callbacks.rb:36:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/debug_exceptions.rb:49:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.3/lib/rails/rack/logger.rb:36:in `call_app'
/opt/rh/cfme-gemset/gems/railties-5.0.3/lib/rails/rack/logger.rb:26:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/request_id.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/method_override.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/runtime.rb:22:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.3/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.3/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.3/lib/rack/sendfile.rb:111:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.3/lib/rails/engine.rb:522:in `call'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/configuration.rb:224:in `call'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:561:in `handle_request'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:406:in `process_client'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:271:in `block in run'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `block in spawn_thread'

evm.log

ERROR -- : MIQ(MiqQueue#deliver) Message id: [1000000176668], Error: [Multiple parents found.]
ERROR -- : [RuntimeError]: Multiple parents found.  Method:[rescue in deliver]
ERROR -- : /var/www/miq/vmdb/app/models/mixins/relationship_mixin.rb:159:in `parent'
/var/www/miq/vmdb/app/models/vm_or_template.rb:735:in `block in parent_blue_folder'
/var/www/miq/vmdb/app/models/mixins/relationship_mixin.rb:84:in `with_relationship_type'
/var/www/miq/vmdb/app/models/vm_or_template.rb:734:in `parent_blue_folder'
/var/www/miq/vmdb/app/models/vm_or_template.rb:751:in `parent_blue_folder_path'
/var/www/miq/vmdb/app/models/vm_or_template.rb:1366:in `block in classify_with_parent_folder_path'
/var/www/miq/vmdb/app/models/vm_or_template.rb:1365:in `each'
/var/www/miq/vmdb/app/models/vm_or_template.rb:1365:in `classify_with_parent_folder_path'
/var/www/miq/vmdb/app/models/miq_queue.rb:347:in `block in deliver'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:91:in `block in timeout'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `block in catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:106:in `timeout'
/var/www/miq/vmdb/app/models/miq_queue.rb:343:in `deliver'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:107:in `deliver_queue_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:135:in `deliver_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:153:in `block in do_work'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:147:in `loop'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:147:in `do_work'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:336:in `block in do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:333:in `loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:333:in `do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:155:in `run'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:130:in `start'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:21:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:339:in `block in start_runner'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:337:in `start_runner'
/var/www/miq/vmdb/app/models/miq_worker.rb:348:in `start'
/var/www/miq/vmdb/app/models/miq_worker.rb:266:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:150:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_worker.rb:150:in `times'
/var/www/miq/vmdb/app/models/miq_worker.rb:150:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:53:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `each'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:22:in `monitor_workers'
/var/www/miq/vmdb/app/models/miq_server.rb:348:in `block in monitor'
/opt/rh/cfme-gemset/bundler/gems/manageiq-gems-pending-e0f3ea8755bf/lib/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/opt/rh/cfme-gemset/bundler/gems/manageiq-gems-pending-e0f3ea8755bf/lib/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/miq_server.rb:348:in `monitor'
/var/www/miq/vmdb/app/models/miq_server.rb:370:in `block (2 levels) in monitor_loop'
/opt/rh/cfme-gemset/bundler/gems/manageiq-gems-pending-e0f3ea8755bf/lib/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/opt/rh/cfme-gemset/bundler/gems/manageiq-gems-pending-e0f3ea8755bf/lib/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/miq_server.rb:370:in `block in monitor_loop'
/var/www/miq/vmdb/app/models/miq_server.rb:369:in `loop'
/var/www/miq/vmdb/app/models/miq_server.rb:369:in `monitor_loop'
/var/www/miq/vmdb/app/models/miq_server.rb:252:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:65:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:91:in `start'
/var/www/miq/vmdb/lib/workers/bin/evm_server.rb:4:in `<main>'