Hide Forgot
Description of problem: Customer is getting this ERROR message on his logs. 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client [-] list index out of range 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client Traceback (most recent call last): 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 45, in with_logging 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client return func(*args, **kwargs) 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 155, in list_pools_v2 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client pool_listener_dict = self._get_pool_and_listener_ids(temp_pools) 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 232, in _get_pool_and_listener_ids 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client value = pool.get('listeners')[0].get('id') 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client IndexError: list index out of range 2017-06-23 17:35:16.707 433170 ERROR ceilometer.neutron_client 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client [-] list index out of range 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client Traceback (most recent call last): 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 45, in with_logging 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client return func(*args, **kwargs) 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 90, in pool_get_all 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client resources = self.list_pools_v2() 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 45, in with_logging 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client return func(*args, **kwargs) 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 155, in list_pools_v2 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client pool_listener_dict = self._get_pool_and_listener_ids(temp_pools) 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 232, in _get_pool_and_listener_ids 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client value = pool.get('listeners')[0].get('id') 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client IndexError: list index out of range 2017-06-23 17:35:16.708 433170 ERROR ceilometer.neutron_client 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager [-] Unable to discover resources: list index out of range 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager Traceback (most recent call last): 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/agent/manager.py", line 499, in discover 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager discovered = discoverer.discover(self, param) 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/network/services/discovery.py", line 32, in discover 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager pools = self.neutron_cli.pool_get_all() 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 45, in with_logging 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager return func(*args, **kwargs) 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 90, in pool_get_all 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager resources = self.list_pools_v2() 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 45, in with_logging 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager return func(*args, **kwargs) 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 155, in list_pools_v2 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager pool_listener_dict = self._get_pool_and_listener_ids(temp_pools) 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager File "/usr/lib/python2.7/site-packages/ceilometer/neutron_client.py", line 232, in _get_pool_and_listener_ids 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager value = pool.get('listeners')[0].get('id') 2017-06-23 17:35:16.709 433170 ERROR ceilometer.agent.manager IndexError: list index out of range Version-Release number of selected component (if applicable): openstack-ceilometer-api-7.0.1-1.el7ost.noarch openstack-ceilometer-central-7.0.1-1.el7ost.noarch openstack-ceilometer-collector-7.0.1-1.el7ost.noarch openstack-ceilometer-common-7.0.1-1.el7ost.noarch openstack-ceilometer-compute-7.0.1-1.el7ost.noarch openstack-ceilometer-notification-7.0.1-1.el7ost.noarch openstack-ceilometer-polling-7.0.1-1.el7ost.noarch puppet-ceilometer-9.5.0-1.el7ost.noarch python-ceilometer-7.0.1-1.el7ost.noarch python-ceilometerclient-2.6.2-1.el7ost.noarch python-ceilometermiddleware-0.5.1-1.el7ost.noarch
Upstream patch merged, will be part of next OSP12 puddle
On undercloud: $ source overcloudrc $ neutron lbaas-loadbalancer-create --name lb-BZ1466524 external_subnet $ neutron lbaas-listener-create --loadbalancer lb-BZ1466524 --protocol HTTP --protocol-port 80 --name listener-BZ1466524 $ neutron lbaas-pool-create --protocol HTTP --listener listener-BZ1466524 --lb-algorithm ROUND_ROBIN --name pool-BZ1466524 $ openstack server show MyFirstInstance -c addresses -f value nova=10.0.0.213 $ neutron lbaas-member-create --subnet external_subnet --name member-BZ1466524 --address 10.0.0.213 --protocol-port 80 pool-BZ1466524 $ neutron lbaas-healthmonitor-create --delay 100 --timeout 100 --name heath-BZ1466524 --max-retries 1 --type PING --pool pool-BZ1466524 $ neutron lbaas-loadbalancer-show lb-BZ1466524 -c vip_address -f value 10.0.0.211 $ curl 10.0.0.211 <html><body><h1>503 Service Unavailable</h1> No server is available to handle this request. </body></html> "No server is available" is fine since the instance doesn't have a httpd service running, but we don't care here. On controller0: $ docker exec -it ceilometer_agent_central vi /etc/ceilometer/polling.yaml Add to meters: - network.services.lb* $ docker exec -it -u root ceilometer_agent_central pkill -HUP -f ceilometer-polling.*master Wait 10 minutes for next polling cycle to run, and check network.services.lb* are polled and no more error occurs: $ docker exec -it -u root ceilometer_agent_central cat /var/log/ceilometer/central.log 2017-11-27 09:15:56.981 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.pool in the context of some_pollsters 2017-11-27 09:15:56.986 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.outgoing.bytes in the context of some_pollsters 2017-11-27 09:15:57.727 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.member in the context of some_pollsters 2017-11-27 09:15:57.731 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.total.connections in the context of some_pollsters 2017-11-27 09:15:57.733 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.active.connections in the context of some_pollsters 2017-11-27 09:15:58.127 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.listener in the context of some_pollsters 2017-11-27 09:16:01.030 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.incoming.bytes in the context of some_pollsters 2017-11-27 09:16:01.251 20941 INFO ceilometer.agent.manager [-] Polling pollster network.services.lb.loadbalancer in the context of some_pollsters
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHEA-2017:3462