Red Hat Bugzilla – Bug 146908
"Edit a print queue" hangs for Panasonic KX-P1124i
Last modified: 2007-11-30 17:10:59 EST
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.3) Gecko/20041020 Description of problem: When editing an existing print queue and attempting to change the driver either from or to Panasonic KX-P1124i, clicking on "OK" in the "Edit a print queue" dialog just causes the dialog box to become unresponsive to any button clicks. Version-Release number of selected component (if applicable): system-config-printer-0.6.116.1-1 How reproducible: Always Steps to Reproduce: 1. Using system-config-printer, create a new print queue for a locally connected printer on /dev/lp? using driver for Panasonic model KX-P1124i. 2. Click on "Apply" to install the changes. 3. Select the newly created queue and click on "Edit". 4. Under the "Printer driver" tab, select any other driver and click on "OK" Actual Results: Nothing happens. The dialog box remains displayed and is unresponsive to any further button presses. Expected Results: The dialog box should disappear, returning control to the "Printer configuration" dialog. Additional info: By running system-config-printer from a terminal window, the following messages can be seen when "OK" is clicked: Traceback (most recent call last): File "/usr/share/printconf/util/queueTree.py", line 600, in edit_button_clicked if self.editQueue.editQueueDialog (iter): File "/usr/share/printconf/util/editQueue.py", line 452, in editQueueDialog self.read_driver_options () File "/usr/share/printconf/util/editQueue.py", line 1014, in read_driver_options dict[key] = store.get_value (iter, 1) TypeError: iter must be a GtkTreeIter
Please clarify what you mean by "select any other driver" -- there are no other options in the Available Drivers drop-down box, and if I select a different printer model I don't see the problem you do.
Sorry, I should have said, "select any other model". It appears that the sequence to provoke the problem reliably is a little longer: 1. From a terminal window with a root shell, execute system-config-printer and create a new print queue for a locally connected printer on /dev/lp? using the driver for Panasonic model KX-P1124i. 2. Click on "Apply" to install the changes. 3. Select the newly created queue and click on "Edit". 4. Under the "Printer driver" tab, select model KX-P1124 and click on "OK". 5. Click on "Apply" to install the changes. 6. Select the newly created queue and click on "Edit". 7. Under the "Printer driver" tab, select model KX-P1124i and click on "OK". At this point the error messages appear in the terminal window, and the Edit dialog becomes unresponsive. Even if I run system-config-printer again and try to edit this queue, the model cannot be changed. The only way to clean up is to delete the queue.
Okay, I see it now. Fixed in CVS. Thanks.
Workaround is to change to the driver options and select a page size in the "Form" field before clicking OK.