Bug 1471983 - Libreoffice Impress crashes on Edit Master
Summary: Libreoffice Impress crashes on Edit Master
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: libreoffice
Version: 26
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: ---
Assignee: Caolan McNamara
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-07-17 20:44 UTC by Cristián Rojas
Modified: 2017-10-25 23:11 UTC (History)
7 users (show)

Fixed In Version: libreoffice-5.3.7.1-2.fc26
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-10-25 23:11:07 UTC


Attachments (Terms of Use)
Error shown. (147.47 KB, image/png)
2017-07-17 20:44 UTC, Cristián Rojas
no flags Details
config folder of libreoffice with which the edit master slide functionality crashed (5.17 MB, application/x-gzip)
2017-10-06 16:17 UTC, Christian Wiwie
no flags Details

Description Cristián Rojas 2017-07-17 20:44:59 UTC
Created attachment 1300097 [details]
Error shown.

Description of problem:

When I go to Edit Master, Libreoffice Impress gives an empty error and crashes.


Version-Release number of selected component (if applicable):
Version: 5.3.4.2
Build ID: 5.3.4.2-3.fc26
CPU Threads: 8; OS Version: Linux 4.11; UI Render: default; VCL: gtk3; Layout Engine: new; 
Locale: en-US (en_US.UTF-8); Calc: group

How reproducible:


Steps to Reproduce:
1. Create new / Open existing presentation.
2. Go to the "Master Pages" section.
3. Right-click on a master slide and select "Edit Master..."

Actual results:
Empty box, showing title "LibreOffice 5.3 - Fatal Error", and program crashes.

Expected results:
Master edit page shown.

Additional info:

Comment 1 Cristián Rojas 2017-07-17 21:22:57 UTC
By erasing the config directory (~/.config/libreoffice in my case) the error disappeared and the application works properly.

Comment 2 Stephan Bergmann 2017-07-18 07:41:52 UTC
(In reply to Cristián Rojas from comment #1)
> By erasing the config directory (~/.config/libreoffice in my case) the error
> disappeared and the application works properly.

Do you still have a copy of your problematic ~/.config/libreoffice that you could share?

Comment 3 Cristián Rojas 2017-07-18 20:45:22 UTC
Nope. I deleted it. Sorry. You can close this if you want.

Comment 4 Christian Wiwie 2017-10-06 10:01:57 UTC
I encountered the same problem, and as indicated by the issue opener, removing the ~/.config/libreoffice directory solves the problem.

I have created a backup of it and can provide it.

Comment 5 Caolan McNamara 2017-10-06 16:06:04 UTC
oh certainly, if you have a config backup that can be used to reproduce this then attach it here, or send it to me directly referencing this bug

Comment 6 Christian Wiwie 2017-10-06 16:17:41 UTC
Created attachment 1335382 [details]
config folder of libreoffice with which the edit master slide functionality crashed

Comment 7 Caolan McNamara 2017-10-09 13:27:03 UTC
can reproduce now, excellent

Comment 8 Fedora Update System 2017-10-14 19:57:39 UTC
libreoffice-5.3.7.1-2.fc26 has been submitted as an update to Fedora 26. https://bodhi.fedoraproject.org/updates/FEDORA-2017-8a41b0e79a

Comment 9 Fedora Update System 2017-10-15 04:21:11 UTC
libreoffice-5.3.7.1-2.fc26 has been pushed to the Fedora 26 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2017-8a41b0e79a

Comment 10 Fedora Update System 2017-10-25 23:11:07 UTC
libreoffice-5.3.7.1-2.fc26 has been pushed to the Fedora 26 stable repository. If problems still persist, please make note of it in this bug report.


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