Red Hat Bugzilla – Bug 1472826
Wacom Left-Handed Orientation ON setting is forgotten on every reboot
Last modified: 2017-09-07 18:34:24 EDT
Description of problem:
When Fedora 26 boots 9/10 times it forgets that I turned on the Left-Handed option in the Wacom settings. If I then merely open the Wacom settings panel it immediately remembers and starts working.
Version-Release number of selected component (if applicable):
Fedora 26, updated to 19th July 2017
Steps to Reproduce:
1. set Left-Handed Orientation ON in the Wacom settings
3. 9/10 times it is not working, the setting has been forgotten
Actual results: the setting has been forgotten
Expected results: the setting would be remembered
I don't know if this is an xorg-drv-wacom problem or a Gnome problem, this is my first bug report., i don't really know the difference! I just guessed... some more newbie friendly bug reporting would be welcome :)
Most likely a gnome bug. Run:
dconf dump / | grep -A5 tablets
That should list something like:
The 00b9 is the usb product ID, expect that to be different. Once you know that path though you can run:
gsettings get org.gnome.desktop.peripherals.tablet:/org/gnome/desktop/peripherals/tablets/056a:00e6/ left-handed
to check if it's set (left_handed=false is the same)
Run that when it's on and when it's off, does the gsettings reflect this?
Created attachment 1302213 [details]
a screen dump right after a reboot when the bug is happening
I did as you said, and have attached a screen-dump showing the results.
It says left handed true in both cases when it is not actually working in the real world.
Thanks, can you deal with this, or do I need to take further action?
This is my first bug report and I have no idea about protocol :)
fwiw, you can just highlight the output and paste it here. or (if it's a lot of lines) copy it into a text file and then use the add an attachment link above.
anyway, looks like the gnome setting is set correctly, so please do this now:
run xinput list-props "<device name>", substituting the device name for the tablet device (check the xinput list output). Do this when it doesn't work, then do it again when it works. Attach both of the outputs here, thanks.
Since I logged into a Wayland Gnome session (for the first time) this bug is not happening any more! I think that changed something, but it is still obviously a bug.
I used Wayland once just to test it, and it is still useless for using a Wacom tablet to control the computer. Still 2 mouse cursors and Firefox not being usable (not gtk3 I understand?)
I am not sure how I would test this without formatting the entire computer and starting again without using Wayland?
The only other explanation is a set of updates I installed, but I think it is more likely the Wayland login as the updates did not look relevant.
If there is anything else I could do please let me know, cheers!
sorry, this came in while I was travelling and I've been trying to catch up since. First: is this still a problem?
> am not sure how I would test this without formatting the entire computer and starting again without using Wayland?
not 100% sure what you mean here, but you can just select "GNOME on Xorg" at the login screen by clicking the little gear icon. selecting GNOME gets you back to Wayland then.
The bug is not happening anymore, but I am not sure if the solution was:
1. I logged into Wayland for the first time, and then it worked in Xorg
2. I did a dnf update
I did both these things at about the same time, so I can't say which one cured the problem.
Someone would need to run Fedora with a Wacom tablet without ever booting into Wayland as I did to test this.
hmm, guess we'll have to close this then until someone figures out how to reproduce it. thanks for following up on it though, sorry about the delay.