Bug 1475553 - Outgoing SMTP E-mail Server settings not saved on first attempt
Outgoing SMTP E-mail Server settings not saved on first attempt
Status: ASSIGNED
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS (Show other bugs)
5.8.0
Unspecified Unspecified
high Severity medium
: GA
: cfme-future
Assigned To: Aparna Karve
Matouš Mojžíš
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2017-07-26 17:27 EDT by Jeffrey Cutter
Modified: 2017-08-29 17:25 EDT (History)
8 users (show)

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Fixed In Version:
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Type: Bug
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Category: Bug
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core


Attachments (Terms of Use)
initial setup - SSL Verify Mode default to none (31.65 KB, image/png)
2017-07-26 17:27 EDT, Jeffrey Cutter
no flags Details
openssl_verify_mode not set in last_settings.txt (19.01 KB, image/png)
2017-07-26 17:28 EDT, Jeffrey Cutter
no flags Details
toggle to peer (3.16 KB, image/png)
2017-07-26 17:29 EDT, Jeffrey Cutter
no flags Details
openssl_verify_mode now set to peer (17.21 KB, image/png)
2017-07-26 17:30 EDT, Jeffrey Cutter
no flags Details
SSL Verify Mode toggled to None (and saved) (3.21 KB, image/png)
2017-07-26 17:31 EDT, Jeffrey Cutter
no flags Details
openssl_verify_mode now set to none (19.31 KB, image/png)
2017-07-26 17:31 EDT, Jeffrey Cutter
no flags Details

  None (edit)
Description Jeffrey Cutter 2017-07-26 17:27:03 EDT
Description of problem:

We are noting that on CF 4.5 when testing and/or saving Outgoing SMTP E-mail Server settings that some do not appear to be used/saved on the first attempt.  In particular, we are finding that we have to toggle some of the settings save and toggle back to get what we need.  Specifically, the first issue we encounter each time is that the SSL Verify Mode => None does not take effect.  Since the server here has a bad SSL cert, we want to use None, but we can't get None to work until we set it peer, save, set it to none, save, even though the default is none.

Version-Release number of selected component (if applicable):

5.8.0.17.20170525183055_6317a22

How reproducible:

Always

Additional info:

/var/www/miq/vmdb/log/last_settings.txt also shows nothing set for :openssl_verify_mode: until toggling the setting.

See attached pics.
Comment 2 Jeffrey Cutter 2017-07-26 17:27 EDT
Created attachment 1305049 [details]
initial setup - SSL Verify Mode default to none
Comment 3 Jeffrey Cutter 2017-07-26 17:28 EDT
Created attachment 1305050 [details]
openssl_verify_mode not set in last_settings.txt
Comment 4 Jeffrey Cutter 2017-07-26 17:29 EDT
Created attachment 1305051 [details]
toggle to peer
Comment 5 Jeffrey Cutter 2017-07-26 17:30 EDT
Created attachment 1305052 [details]
openssl_verify_mode now set to peer
Comment 6 Jeffrey Cutter 2017-07-26 17:31 EDT
Created attachment 1305053 [details]
SSL Verify Mode toggled to None (and saved)
Comment 7 Jeffrey Cutter 2017-07-26 17:31 EDT
Created attachment 1305054 [details]
openssl_verify_mode now set to none
Comment 9 Dave Johnson 2017-08-01 02:09:11 EDT
Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set it to Low/Low.
Comment 12 Jeff Warnica 2017-08-24 11:25:45 EDT
I can confirm this or a related bug on 5.8.1

* Configure SMTP settings with TLS disabled
* Attempt to send test email
* See red error message with TLS failure
* switch tls verify to something, switch it back
* attempt to send test email
* Success

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