Bug 1476756 - Failure to collect metrics of Window instances on Azure
Failure to collect metrics of Window instances on Azure
Status: ON_DEV
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: C&U Capacity and Utilization (Show other bugs)
5.8.0
Unspecified Unspecified
low Severity low
: GA
: cfme-future
Assigned To: Daniel Berger
Dave Johnson
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2017-07-31 07:26 EDT by Sachin
Modified: 2017-08-15 04:52 EDT (History)
5 users (show)

See Also:
Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed:
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)

  None (edit)
Description Sachin 2017-07-31 07:26:37 EDT
Description of problem:

C & U data processor skips processing instance metrics as there are not captured.
~~~
$ grep psachinwinser
[----] I, [2017-07-31T11:53:48.518617 #7646:c1b13c]  INFO -- : MIQ(ManageIQ::Providers::Azure::CloudManager::Vm#perf_capture) [realtime] Capture for ManageIQ::Providers::Azure::CloudManager::Vm name: [psachinwinser], id: [58000000000283], start_time: [2017-07-31 00:00:00 UTC]...
[----] I, [2017-07-31T11:53:55.594144 #7646:c1b13c]  INFO -- : MIQ(ManageIQ::Providers::Azure::CloudManager::Vm#perf_capture) [realtime] Capture for ManageIQ::Providers::Azure::CloudManager::Vm name: [psachinwinser], id: [58000000000283], start_time: [2017-07-31 00:00:00 UTC]...Complete - Timings: {:server_dequeue=>0.0052263736724853516, :capture_state=>0.18803811073303223, :connect=>2.1457672119140625e-06, :capture_counters=>6.665560007095337, :total_time=>12.093082904815674}
[----] I, [2017-07-31T11:53:55.594272 #7646:c1b13c]  INFO -- : MIQ(ManageIQ::Providers::Azure::CloudManager::Vm#perf_capture) [realtime] Skipping processing for ManageIQ::Providers::Azure::CloudManager::Vm name: [psachinwinser], id: [58000000000283], start_time: [2017-07-31 00:00:00 UTC] as no metrics were captured.
~~~


Version-Release number of selected component (if applicable):
5.8.0.17

How reproducible:
Always

Steps to Reproduce:
On Azure portal
---------------
1. Launch windows instance from
2. Enable Basic & Boot diagnostic from 'Monitoring -> Diagnostics settings' by visiting instance overview page

On CloudForms appliances
------------------------
1. Visit Configuration -> Zone -> Server -> 'Server Control' and enable C & U Coordinator, Data collector, & Processor roles under  
2. Visit Configuration => CFME Region -> "C & U Collection" tab and enable "Collect for Cluster" & "Collect for Datastores"

Actual results:
Should be able to view instance utilization

Expected results:
Not able to view utilization

Additional info:
Comment 3 Dave Johnson 2017-08-01 02:09:04 EDT
Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set it to Low/Low.
Comment 4 Bronagh Sorota 2017-08-03 09:35:22 EDT
Hi Sachin 
Is the VM powered on?

Thanks,
Bronagh
Comment 6 Daniel Berger 2017-08-08 09:23:32 EDT
Some comments on the customer portal lead me to believe that it is collecting metrics now. Is this still an issue?
Comment 7 Sachin 2017-08-15 02:53:52 EDT
Nope. Customer still faces the issue. I will also check in my test environment and revert back to you

Note You need to log in before you can comment on or make changes to this bug.