Bug 1479987 - [DOCS] Incorrect/Missing Release Notes (Inconsistent link targets for product family)
[DOCS] Incorrect/Missing Release Notes (Inconsistent link targets for product...
Status: NEW
Product: JBoss Enterprise Application Platform 6
Classification: JBoss
Component: Documentation (Show other bugs)
unspecified
All All
unspecified Severity high
: ---
: ---
Assigned To: Brad Maxwell
https://access.redhat.com/documentati...
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2017-08-09 17:08 EDT by Phillip Hagerman
Modified: 2017-09-08 08:37 EDT (History)
2 users (show)

See Also:
Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed:
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)

  None (edit)
Description Phillip Hagerman 2017-08-09 17:08:34 EDT
Description of problem:

I have a very large important customer who cannot access release notes for JBoss EAP 6.4 because they are not documentation links or discrete articles like the rest of the release notes.  My customer has restricted product download access from their portal users, and since all the latest release notes for EAP 6.4 are not created as actual documentation they are unable to view them.

I tried to locate the release notes for those versions via other means and they appear to be missing entirely.  They are not documented separate from the download information.


How reproducible: Easily


Steps to Reproduce:
Log into the support portal and navigate to
https://access.redhat.com/documentation/en/red-hat-jboss-enterprise-application-platform/

Verify link targets.


Actual results:
7.0 Update 07 (Article link)
7.0 Update 06 (Article link)
7.0 Update 05 (Article link)
7.0 Update 04 (Article link)
7.0 Update 03 (Article link)
7.0 Update 02 (Article link)
7.0 Update 01 (Article link)
7.0.0 Release Notes (Documentation Link)

6.4 Update 16 (Download Page Anchor) 
6.4 Update 15 (Download Page Anchor) 
6.4 Update 14 (Download Page Anchor) 
6.4 Update 13 (Download Page Anchor) 
6.4 Update 12 (Download Page Anchor) 
6.4 Update 11 (Download Page Anchor) 
6.4 Update 10 (Download Page Anchor) 
6.4 Update 09 (Download Page Anchor) 
6.4 Update 08 (Download Page Anchor) 
6.4 Update 07 (Download Page Anchor) 
6.4 Update 06 (Download Page Anchor) 
6.4 Update 05 (Download Page Anchor) 
6.4 Update 04 (Download Page Anchor) 
6.4 Update 03 (Download Page Anchor) 
6.4 Update 02 (Download Page Anchor) 
6.4 Update 01 (Download Page Anchor) 
6.4.0 Release Notes (Documentation Link)

6.3 Update 01 (Download Page Anchor)
6.3 Update 02 (Download Page Anchor)
6.3 Update 03 (Download Page Anchor)
6.3 (Documentation Link)

6.2.0 Release Notes (Documentation Link)
6.2.1 Release Notes (Documentation Link)
6.2.2 Release Notes (Documentation Link)
6.2.3 Release Notes (Documentation Link)
6.2.4 Release Notes (Documentation Link)

6.1.0 Release Notes (Documentation Link)
6.1.1 Release Notes (Documentation Link)

Release Notes 6.0.1 (Documentation Link)


Expected results:
Release Notes are a form of documentation so all links should either be to documentation or articles


Additional info:
For my specific customer since their user accounts are restricted from downloading product software, not only can they not view the release notes as described above, but the error page they get states they need an active subscription.  This is also the wrong error to present to them, they have an active subscription, but they are simply limited from downloading products directly from the Red Hat portal.

Note You need to log in before you can comment on or make changes to this bug.