Bug 1480216 - Cannot report crash of gnome-control-center caused by sudo service NetworkManager restart (while viewing wireless settings) because "Reporting is disabled because the backtrace is unusable."
Cannot report crash of gnome-control-center caused by sudo service NetworkMan...
Status: NEW
Product: Fedora
Classification: Fedora
Component: gnome-abrt (Show other bugs)
26
Unspecified Linux
unspecified Severity medium
: ---
: ---
Assigned To: Jakub Filak
Fedora Extras Quality Assurance
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2017-08-10 08:23 EDT by Jonas Thiem
Modified: 2017-12-07 18:49 EST (History)
5 users (show)

See Also:
Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed:
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)

  None (edit)
Description Jonas Thiem 2017-08-10 08:23:45 EDT
Description of problem:
Cannot report crash of gnome-control-center caused by sudo service NetworkManager restart (while viewing wireless settings) because "Reporting is disabled because the backtrace is unusable.".

It would be desirable if I could choose to report anyway if I knew steps on how to reproduce the crash, since obviously some of the other information gnome-abrt provides might still be useful to attach to such a bug report.

Version-Release number of selected component (if applicable):
1.2.5-4.fc26

How reproducible:
100%

Steps to Reproduce:
1. Open gnome-control-center
2. Click "Network" and look at wireless settings
3. Open a terminal, execute: $ sudo service NetworkManager restart
4. gnome-control-center crashes
5. Open the gnome-abrt notification by clicking "Report"
6. Click the big blue "Report" button on the according crash report
7. Answer crash dump upload question with "No"
8. Wait until backtrace is analyzed

Actual results:
Reporting aborts, which ends with this message in the scrollable log window: "No updates for this package found" and this message at the bottom: "Reporting disabled because the backtrace is unusable."

Expected results:
Reporting either works, or allows me to say "I want to report anyway with reproduction steps" or something

Additional info:
Comment 1 Jonas Thiem 2017-08-10 08:32:22 EDT
This is the ABRT report: https://retrace.fedoraproject.org/faf/reports/1792467/
Comment 2 Jakub Filak 2017-08-19 03:11:31 EDT
Please, use the command line tool to report the crash:
$ abrt-cli list
$ abrt-cli report --unsafe

The --unsafe option has not been implemented in the gui tool yet.

Note You need to log in before you can comment on or make changes to this bug.