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Bug 1481428 - Gnome-shell is not starting when accessing the vnc session.
Summary: Gnome-shell is not starting when accessing the vnc session.
Keywords:
Status: CLOSED DUPLICATE of bug 1506273
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gnome-shell
Version: 7.4
Hardware: Unspecified
OS: Unspecified
urgent
urgent
Target Milestone: rc
: ---
Assignee: Florian Müllner
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 1420851
TreeView+ depends on / blocked
 
Reported: 2017-08-14 21:12 UTC by Ajinkya Patil
Modified: 2021-12-10 15:12 UTC (History)
9 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-10-30 09:02:33 UTC
Target Upstream Version:
Embargoed:


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System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 3167971 0 None None None 2017-10-17 20:10:57 UTC

Description Ajinkya Patil 2017-08-14 21:12:23 UTC
Description of problem:
Gnome-shell is not starting when vnc service is started with config files, however, vnc works fine when runs manually.

Version-Release number of selected component (if applicable):
tigervnc-server-1.8.0-1.el7.x86_64

How reproducible:
100%

Steps to Reproduce:
1.install RHEL7.4
2.configure vnc
3.take access

Actual results:
Vnc session shows black background

Expected results:
vnc should load the gnome-shell

Additional info:

Comment 8 Joe Wright 2017-09-08 14:51:11 UTC
This issue has also been observed with the root user when using the workaround of starting vncserver from the command line manually. All non-root users work fine with the workaround.

Comment 12 Jan Grulich 2017-10-30 09:02:33 UTC

*** This bug has been marked as a duplicate of bug 1506273 ***


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