Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1487227 - Internal server error while switching from "Any organization"
Summary: Internal server error while switching from "Any organization"
Keywords:
Status: CLOSED DUPLICATE of bug 1387528
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Organizations and Locations
Version: 6.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-08-31 13:06 UTC by Nikhil Kathole
Modified: 2017-09-18 12:58 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-09-18 12:58:17 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
screenshot of UI for switching org (27.62 KB, image/png)
2017-08-31 13:06 UTC, Nikhil Kathole
no flags Details
log in production.log file (20.62 KB, text/plain)
2017-08-31 13:06 UTC, Nikhil Kathole
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1483241 0 unspecified CLOSED Navigating first to products page and then setting the org context throws 500 ISE 2021-02-22 00:41:40 UTC

Internal Links: 1483241

Description Nikhil Kathole 2017-08-31 13:06:14 UTC
Created attachment 1320585 [details]
screenshot of UI for switching org

Description of problem: When we try to navigate from "Any organization" to menu item which requires specific organization ( such as life cycle environment/ products/ activation keys), it will ask for organization to select ( see screenshot ) and when we select organization, it will navigate to respective page but production.log shows "Action failed| ActionView::MissingTemplate: Missing template. Completed 500 Internal Server Error."

Version-Release number of selected component (if applicable): sat 6.3 snap 13


How reproducible: always


Steps to Reproduce:
1. Login to satellite and select "Any organization" 
2. Navigate to Content -> Lifecycle Enviornment (will ask to select organization)
3. Select organization and look into production.log.

Actual results:
Navigated to respective page but log file shows "Action failed| ActionView::MissingTemplate: Missing template. Completed 500 Internal Server Error."

Expected results: Error should be get handled.


Additional info:

Comment 1 Nikhil Kathole 2017-08-31 13:06:50 UTC
Created attachment 1320586 [details]
log in production.log file


Note You need to log in before you can comment on or make changes to this bug.