Bug 1489126 - RHEL7.4-OSP11-openstack undercloud installation failed (Mongodb failed to come up)
Summary: RHEL7.4-OSP11-openstack undercloud installation failed (Mongodb failed to com...
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: instack-undercloud
Version: 11.0 (Ocata)
Hardware: Unspecified
OS: Linux
unspecified
urgent
Target Milestone: ---
: ---
Assignee: Thomas Hervé
QA Contact: Arik Chernetsky
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-09-06 18:12 UTC by shaju
Modified: 2023-09-14 04:07 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-04-11 13:10:58 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
install undercloud.log (259.67 KB, text/plain)
2017-09-06 18:12 UTC, shaju 		no flags Details
messages file from undercloud (4.78 MB, text/plain)
2017-09-06 18:12 UTC, shaju 		no flags Details
View All

Description shaju 2017-09-06 18:12:11 UTC 
Created attachment 1322771 [details]
install undercloud.log

Description of problem:
Openstack undercloud installation failed. Mongodb failed to come up


Version-Release number of selected component (if applicable):
RHEL 7.4 OSP11 Ocata

How reproducible:
 openstack undercloud install

Steps to Reproduce:
1.
2.
3.

Actual results:

 openstack undercloud installation failed , instack log error shoes mongod failed to come up

Expected results:

 openstack undercloud installation should be success

Additional info:

[root@undercloud .instack]# yum repolist
Loaded plugins: search-disabled-repos
repo id                                                          repo name                                                                              status

rhel-7-server-extras-rpms/x86_64                                 Red Hat Enterprise Linux 7 Server - Extras (RPMs)                                         639
rhel-7-server-nfv-rpms/7Server/x86_64                            Red Hat Enterprise Linux for Real Time for NFV (RHEL 7 Server) (RPMs)                     206
rhel-7-server-openstack-11-devtools-rpms/x86_64                  Red Hat OpenStack Platform 11 Developer Tools for RHEL 7 (RPMs)                             6
rhel-7-server-openstack-11-rpms/x86_64                           Red Hat OpenStack Platform 11 for RHEL 7 (RPMs)                                           971
rhel-7-server-rh-common-rpms/7Server/x86_64                      Red Hat Enterprise Linux 7 Server - RH Common (RPMs)                                      228
rhel-7-server-rpms/7Server/x86_64                                Red Hat Enterprise Linux 7 Server (RPMs)                                               17,188
rhel-ha-for-rhel-7-server-rpms/7Server/x86_64                    Red Hat Enterprise Linux High Availability (for RHEL 7 Server) (RPMs)                     364
repolist: 20,133
Comment 1 shaju 2017-09-06 18:12:59 UTC 
Created attachment 1322772 [details]
messages file from undercloud

/var/log/message file from undercloud
Comment 2 shaju 2017-09-12 19:00:15 UTC 
This worked in latest installation.
Comment 3 shaju 2017-09-15 00:03:33 UTC 
Always it works when we do fresh installtion but second retry it fails usually .
Is this script is expected to work only during first time of execution ?
Comment 5 Thomas Hervé 2017-10-03 13:05:37 UTC 
The error is here in messages:

mongod: ERROR: child process failed, exited with error number 100

Which apparently can be any kind of permission, or disk issue. In theory, undercloud install should be idempotent, but here I can see in the logs that the package mongodb-server was installed just before the error (whereas it should have been installed on the first install command). Can you detail what you're doing between the 2 calls? Thanks.
Comment 6 Red Hat Bugzilla 2023-09-14 04:07:31 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days
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