Red Hat Bugzilla – Bug 1490639
Automate Script Fails in Service UI with VM Record Not Found
Last modified: 2018-06-06 18:11:30 EDT
Description of problem: Automate script is failing in the Self Service UI with a RecordNotFound for a VM [1]. This issue isn't present in the Classic Admin UI. It seems the Self Service UI is making API requests against the wrong vm id. When I tracked it down, the instance had an id 99r464, but the API request was for 99r906. Also noticed the instances are marked with status 'Retired' in the Self Service UI, when they are not in the Admin UI. [1] [----] E, [2017-09-06T09:43:28.540628 #11080:196c868] ERROR -- : MIQ(Api::VmsController.api_error) API Error [----] E, [2017-09-06T09:43:28.540777 #11080:196c868] ERROR -- : MIQ(Api::VmsController.api_error) ActiveRecord::RecordNotFound: Couldn't find Vm with 'id'=99000000000906 [WHERE "vms"."type" IN ('Vm', 'ManageIQ::Providers::CloudManager::Vm', 'ManageIQ::Providers::InfraManager::Vm', 'VmServer', 'ManageIQ::Providers::Azure::CloudManager::Vm', 'ManageIQ::Providers::Google::CloudManager::Vm', 'ManageIQ::Providers::Openstack::CloudManager::Vm', 'ManageIQ::Providers::Amazon::CloudManager::Vm', 'ManageIQ::Providers::Vmware::CloudManager::Vm', 'ManageIQ::Providers::Microsoft::InfraManager::Vm', 'ManageIQ::Providers::Redhat::InfraManager::Vm', 'VmXen', 'ManageIQ::Providers::Vmware::InfraManager::Vm') AND "vms"."template" = $1] Version-Release number of selected component (if applicable): CFME 5.8.1.5 How reproducible: customer environment Steps to Reproduce: 1. 2. 3. Actual results: SSUI fails to find VM record. Expected results: SSUI should find the VM record Additional info:
Hi! Thanks for noticing this bug! Would it be possible for you to provide an ip address or steps to reproduce this issue ?
SOOOOO this was fixed and backported here, https://github.com/ManageIQ/manageiq-ui-service/pull/856 unsure of this fix made it into 5.8.1 or if its coming up in 5.8.2, can anyone provide details?
Verified in 5.9.0.15. There was no issue executing actions via buttons against a VM in the Self-Service UI.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2018:0380