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Bug 1491522 - Navigating to Facts shows undefined method `name' for nil:NilClass
Summary: Navigating to Facts shows undefined method `name' for nil:NilClass
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Fact
Version: 6.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: Unspecified
Assignee: Tomer Brisker
QA Contact: Nikhil Kathole
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-09-14 05:17 UTC by Nikhil Kathole
Modified: 2019-09-26 15:38 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed:
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
screenshot of UI (20.97 KB, image/png)
2017-09-14 05:17 UTC, Nikhil Kathole 		no flags Details
log in production.log file (46.09 KB, text/plain)
2017-09-14 05:19 UTC, Nikhil Kathole 		no flags Details
screenshot of UI Facts when discovered a host (38.70 KB, image/png)
2017-10-03 09:48 UTC, Nikhil Kathole 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 16082 0 None None None 2017-09-15 10:54:10 UTC

Description Nikhil Kathole 2017-09-14 05:17:15 UTC 
Created attachment 1325718 [details]
screenshot of UI

Description of problem: We were trying to see facts of host under "Any Organization" but It showed "Something went wrong undefined method `name' for nil:NilClass" and production.log shows internal server error. This was reproducible when we had discovered host under Hosts -> Discovered Hosts.


Version-Release number of selected component (if applicable): Satellite 6.3 snap 15


How reproducible: always


Steps to Reproduce:
1. Discovered a host using discovery provisioning 
2. Check host is discovered successfully under Hosts -> Discovered Hosts
3. Navigate to "Any organization"
4. Click on Monitor -> Facts

Actual results:
Facts page shows error as "Oops, we're sorry but something went wrong undefined method `name' for nil:NilClass" and production.log shows 500 internal server error.

Expected results:
Error should get handled.



Additional info:
Comment 1 Nikhil Kathole 2017-09-14 05:19:44 UTC 
Created attachment 1325731 [details]
log in production.log file
Comment 4 Satellite Program 2017-09-15 12:07:13 UTC 
Upstream bug assigned to tbrisker
Comment 5 Satellite Program 2017-09-15 12:07:15 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/16082 has been resolved.
Comment 6 Nikhil Kathole 2017-10-03 09:46:27 UTC 
VERIFIED

Version Tested:
Satellite-6.3 Snap 18

steps:

1. Discovered a host
2. Navigated to "Any organization"
3. Navigated to Monitor -> Facts

Successfully displayed facts page.
Comment 7 Nikhil Kathole 2017-10-03 09:48:08 UTC 
Created attachment 1333571 [details]
screenshot of UI Facts when discovered a host
Comment 8 Bryan Kearney 2018-02-21 17:32:40 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.

For information on the advisory, and where to find the updated files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:0336
Comment 9 Bryan Kearney 2018-02-21 17:33:10 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.

For information on the advisory, and where to find the updated files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:0336
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