Bug 1496845 - New Users Fail to Submit Catalog Items the First Time they Try in Admin UI
Summary: New Users Fail to Submit Catalog Items the First Time they Try in Admin UI
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.8.0
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: GA
: 5.8.5
Assignee: Martin Hradil
QA Contact: Shveta
URL:
Whiteboard:
Depends On:
Blocks: 1572700
TreeView+ depends on / blocked
 
Reported: 2017-09-28 15:35 UTC by myoder
Modified: 2021-12-10 15:17 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-08-21 15:12:43 UTC
Category: Bug
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description myoder 2017-09-28 15:35:42 UTC
Description of problem:

Text box dialogs are not being loaded correctly in the Admin UI.  This can be seen in the developer tools from chrome.  The short of it is we end up telling users to try to submit a catalog item, when it fails, re-log in and try it again. 

I will upload a video demonstrating the text box dialogs being loaded properly.  Then after clearing the browser cache, re-logging in, the dialogs text boxes are not being loaded.

Version-Release number of selected component (if applicable):
5.8

How reproducible:
custom environment

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 4 Martin Hradil 2017-10-02 13:04:08 UTC
So..

If I understand this correctly, it sometimes randomly works, and sometimes it doesn't... and cleaning the cache only helps to make it fail, right?

(I have no idea what you did by the end of the video, but it seems to have started working again => that's why I assume this is completely random.)



Also, myoder, can you please provide the exact version, 5.8 is .. not really informative by itself. Thanks! :)


Note You need to log in before you can comment on or make changes to this bug.