Bug 1502494 - On upgrade w/ 6.3, installer failed and error appears "something went wrong" though no error appeared in logs
Summary: On upgrade w/ 6.3, installer failed and error appears "something went wrong" ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Upgrades
Version: 6.3.0
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: Unspecified
Assignee: Martin Bacovsky
QA Contact: Sachin Ghai
URL:
Whiteboard:
Depends On:
Blocks: Sat_6.3_Upgrade_tracker
TreeView+ depends on / blocked
 
Reported: 2017-10-16 06:32 UTC by Sachin Ghai
Modified: 2019-09-26 17:29 UTC (History)
7 users (show)

Fixed In Version: katello-installer-base-3.4.5.7-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-02-21 16:54:37 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
console error (284.50 KB, image/png)
2017-10-16 06:32 UTC, Sachin Ghai
no flags Details
installer logs (2.23 MB, text/plain)
2017-10-16 13:17 UTC, Sachin Ghai
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 21365 0 None None None 2017-10-17 14:37:34 UTC

Description Sachin Ghai 2017-10-16 06:32:58 UTC
Created attachment 1339037 [details]
console error

Description of problem:

Installer throws error "something went wrong" on 100% completion and without throwing any error on console. This is misleading. Even though I don't see any error in logs.


Please see screenshot of error when installer100% completed.



Version-Release number of selected component (if applicable):
6.2 -> 6.3 snap20

How reproducible:


Steps to Reproduce:
1. satellite-installer --scenario satellite --upograde
2.
3.

Actual results:
Installer throws error "something went wrong" on 100% completion and without throwing any error on console.

Expected results:
when there are no errors then installer should complete w/o throwing error, its misleading

Additional info:

Comment 2 Sachin Ghai 2017-10-16 13:17:50 UTC
Created attachment 1339226 [details]
installer logs

Comment 6 Martin Bacovsky 2017-10-17 14:37:31 UTC
Created redmine issue http://projects.theforeman.org/issues/21365 from this bug

Comment 7 Martin Bacovsky 2017-10-17 15:12:52 UTC
After recent refactoring of post-install messages the installer just prints wrong message when doing an upgrade. It is safe to ignore unless there is some error in the log.

Comment 8 Marek Hulan 2017-10-17 16:39:14 UTC
Is this a blocker in such case?

Comment 10 Satellite Program 2017-10-17 18:24:37 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/21365 has been resolved.

Comment 12 Satellite Program 2017-10-18 02:24:24 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/21365 has been resolved.

Comment 13 Evgeni Golov 2017-10-18 14:17:35 UTC
ON_DEV, this is built

Comment 14 Sachin Ghai 2017-10-23 04:00:10 UTC
Verified w/ sat6.3 snap21, reported issue doen't appear on regular upgrade automation.

Comment 16 Satellite Program 2018-02-21 16:54:37 UTC
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.
> > 
> > For information on the advisory, and where to find the updated files, follow the link below.
> > 
> > If the solution does not work for you, open a new bug report.
> > 
> > https://access.redhat.com/errata/RHSA-2018:0336


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