Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Prior to this update, the dmidecode utility did not properly detect Desktop Management Interfaces (DMIs) available to the system. This caused the "subscription-manager facts" to display an incomplete list of DMIs, and in some cases, it also led to Red Hat Satellite servers not receiving proper updates. Now, dmidecode detects DMIs as expected, which prevents the described problems from occurring.
Descriptionafox@redhat.com
2017-10-19 11:00:03 UTC
Description of problem:
subscription-manager facts output in 7.4 is missing many DMI entries that were present in 7.3. The customer was using this information, and wants to understand why this was changed.
Output from 7.4:
dmi.slot.current_usage: In Use
dmi.slot.designation: PCI-E Slot 2
dmi.slot.slotlength: Long
dmi.slot.type:slotbuswidth: x8
dmi.slot.type:slottype: PCI Express 3
Output from 7.3:
dmi.bios.address: 0xf0000
dmi.bios.bios_revision: 1.40
dmi.bios.relase_date: 05/06/2015
dmi.bios.rom_size: 16384 KB
dmi.bios.runtime_size: 64 KB
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.chassis.asset_tag: Unknown
dmi.chassis.boot-up_state: Safe
dmi.chassis.lock: Not Present
dmi.chassis.manufacturer: HP
dmi.chassis.power_supply_state: Safe
dmi.chassis.security_status: Unknown
dmi.chassis.serial_number: MXQ52809CR
dmi.chassis.thermal_state: Safe
dmi.chassis.type: Rack Mount Chassis
dmi.chassis.version: Not Specified
dmi.connector.external_connector_type: RJ-45
dmi.connector.external_reference_designator: ILO NIC PORT
dmi.connector.internal_connector_type: None
dmi.connector.internal_reference_designator: J39
dmi.connector.port_type: Network Port
dmi.memory.array_handle: 0x0008
dmi.memory.assettag: Not Specified
dmi.memory.bank_locator: Not Specified
dmi.memory.data_width: 64 bit
dmi.memory.error_correction_type: Multi-bit ECC
dmi.memory.error_information_handle: No Error
dmi.memory.form_factor: DIMM
dmi.memory.location: System Board Or Motherboard
dmi.memory.locator: PROC 2 DIMM 7
dmi.memory.manufacturer: UNKNOWN
dmi.memory.maximum_capacity: 768 GB
dmi.memory.part_number: NOT AVAILABLE
dmi.memory.serial_number: Not Specified
dmi.memory.size: 16384 MB
dmi.memory.speed: (ns)
dmi.memory.total_width: 72 bit
dmi.memory.type: Unknown
dmi.memory.use: System Memory
dmi.processor.asset_tag: UNKNOWN
dmi.processor.family: Xeon
dmi.processor.l1_cache_handle: 0x0000
dmi.processor.l2_cache_handle: 0x0001
dmi.processor.l3_cache_handle: 0x0002
dmi.processor.part_number: Not Specified
dmi.processor.serial_number: Not Specified
dmi.processor.socket_designation: Proc 1
dmi.processor.status: Populated:Enabled
dmi.processor.type: Central Processor
dmi.processor.upgrade: Unknown
dmi.processor.version: Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz
dmi.processor.voltage: 2.3 V
dmi.slot.current_usage: Available
dmi.slot.designation: PCI-E Slot 1
dmi.slot.slotlength: Long
dmi.slot.type:slotbuswidth: x8
dmi.slot.type:slottype: Unknown
dmi.system.family: ProLiant
dmi.system.manufacturer: HP
dmi.system.product_name: ProLiant DL380 Gen9
dmi.system.serial_number: MXQ52809CR
dmi.system.sku_number: 719064-B21
dmi.system.status: No errors detected
dmi.system.uuid: 30393137-3436-584D-5135-323830394352
dmi.system.version: Not Specified
dmi.system.wake-up_type: Power Switch
Version-Release number of selected component (if applicable):
RHEL 7.4, subscription-manager-1.19.21-1.el7.x86_64
How reproducible:
Easily.
Steps to Reproduce:
1. Using a lab HPE DL380 Gen 9, install both 7.3 and 7.4 and compare output from subscription-manager facts command following a fresh install.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:1006
Comment 20Red Hat Bugzilla
2023-09-15 00:04:35 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days