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Bug 1504033 - subscription-manager facts output on 7.4 is missing many DMI entries that were present in 7.3
Summary: subscription-manager facts output on 7.4 is missing many DMI entries that wer...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: python-dmidecode
Version: 7.4
Hardware: x86_64
OS: Linux
urgent
medium
Target Milestone: rc
: ---
Assignee: Petr Oros
QA Contact: Mike Gahagan
URL:
Whiteboard:
: 1506043 (view as bug list)
Depends On:
Blocks: 1514017
TreeView+ depends on / blocked
 
Reported: 2017-10-19 11:00 UTC by afox@redhat.com
Modified: 2023-09-15 00:04 UTC (History)
12 users (show)

Fixed In Version: python-dmidecode-3.12.2-2.el7
Doc Type: Bug Fix
Doc Text:
Prior to this update, the dmidecode utility did not properly detect Desktop Management Interfaces (DMIs) available to the system. This caused the "subscription-manager facts" to display an incomplete list of DMIs, and in some cases, it also led to Red Hat Satellite servers not receiving proper updates. Now, dmidecode detects DMIs as expected, which prevents the described problems from occurring.
Clone Of:
: 1514017 (view as bug list)
Environment:
Last Closed: 2018-04-10 18:46:36 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Complete facts output from 7.3 (6.33 KB, text/plain)
2017-10-19 11:01 UTC, afox@redhat.com 		no flags Details
Complete facts output from 7.4 (4.88 KB, text/plain)
2017-10-19 11:01 UTC, afox@redhat.com 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1458159 0 low CLOSED Error reading system DMI information: list assignment index out of range 2021-12-10 15:04:50 UTC
Red Hat Product Errata RHBA-2018:1006 0 None None None 2018-04-10 18:46:45 UTC

Internal Links: 1458159

Description afox@redhat.com 2017-10-19 11:00:03 UTC 
Description of problem:
subscription-manager facts output in 7.4 is missing many DMI entries that were present in 7.3. The customer was using this information, and wants to understand why this was changed. 

Output from 7.4:
dmi.slot.current_usage: In Use
dmi.slot.designation: PCI-E Slot 2
dmi.slot.slotlength: Long
dmi.slot.type:slotbuswidth: x8
dmi.slot.type:slottype: PCI Express 3

Output from 7.3:
dmi.bios.address: 0xf0000
dmi.bios.bios_revision: 1.40
dmi.bios.relase_date: 05/06/2015
dmi.bios.rom_size: 16384 KB
dmi.bios.runtime_size: 64 KB
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.chassis.asset_tag: Unknown
dmi.chassis.boot-up_state: Safe
dmi.chassis.lock: Not Present
dmi.chassis.manufacturer: HP
dmi.chassis.power_supply_state: Safe
dmi.chassis.security_status: Unknown
dmi.chassis.serial_number: MXQ52809CR
dmi.chassis.thermal_state: Safe
dmi.chassis.type: Rack Mount Chassis
dmi.chassis.version: Not Specified
dmi.connector.external_connector_type: RJ-45
dmi.connector.external_reference_designator: ILO NIC PORT
dmi.connector.internal_connector_type: None
dmi.connector.internal_reference_designator: J39
dmi.connector.port_type: Network Port
dmi.memory.array_handle: 0x0008
dmi.memory.assettag: Not Specified
dmi.memory.bank_locator: Not Specified
dmi.memory.data_width: 64 bit
dmi.memory.error_correction_type: Multi-bit ECC
dmi.memory.error_information_handle: No Error
dmi.memory.form_factor: DIMM
dmi.memory.location: System Board Or Motherboard
dmi.memory.locator: PROC 2 DIMM 7
dmi.memory.manufacturer: UNKNOWN
dmi.memory.maximum_capacity: 768 GB
dmi.memory.part_number: NOT AVAILABLE
dmi.memory.serial_number: Not Specified
dmi.memory.size: 16384 MB
dmi.memory.speed:   (ns)
dmi.memory.total_width: 72 bit
dmi.memory.type: Unknown
dmi.memory.use: System Memory
dmi.processor.asset_tag: UNKNOWN
dmi.processor.family: Xeon
dmi.processor.l1_cache_handle: 0x0000
dmi.processor.l2_cache_handle: 0x0001
dmi.processor.l3_cache_handle: 0x0002
dmi.processor.part_number: Not Specified
dmi.processor.serial_number: Not Specified
dmi.processor.socket_designation: Proc 1
dmi.processor.status: Populated:Enabled
dmi.processor.type: Central Processor
dmi.processor.upgrade: Unknown
dmi.processor.version: Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz
dmi.processor.voltage: 2.3 V
dmi.slot.current_usage: Available
dmi.slot.designation: PCI-E Slot 1
dmi.slot.slotlength: Long
dmi.slot.type:slotbuswidth: x8
dmi.slot.type:slottype: Unknown
dmi.system.family: ProLiant
dmi.system.manufacturer: HP
dmi.system.product_name: ProLiant DL380 Gen9
dmi.system.serial_number: MXQ52809CR
dmi.system.sku_number: 719064-B21
dmi.system.status: No errors detected
dmi.system.uuid: 30393137-3436-584D-5135-323830394352
dmi.system.version: Not Specified
dmi.system.wake-up_type: Power Switch

Version-Release number of selected component (if applicable):
RHEL 7.4, subscription-manager-1.19.21-1.el7.x86_64


How reproducible:
Easily.

Steps to Reproduce:
1. Using a lab HPE DL380 Gen 9, install both 7.3 and 7.4 and compare output from subscription-manager facts command following a fresh install.
Comment 2 afox@redhat.com 2017-10-19 11:01:01 UTC 
Created attachment 1340682 [details]
Complete facts output from 7.3
Comment 3 afox@redhat.com 2017-10-19 11:01:29 UTC 
Created attachment 1340683 [details]
Complete facts output from 7.4
Comment 6 Petr Oros 2017-10-30 09:15:18 UTC 
Please, can you provide DMI table dump?
You can collect it with this command:

$dmidecode --dump-bin output

Thanks,
-Petr
Comment 11 Petr Oros 2017-11-06 10:03:00 UTC 
*** Bug 1506043 has been marked as a duplicate of this bug. ***
Comment 16 Mike Gahagan 2017-12-04 20:43:07 UTC 
This appears to be fixed in the 7.5 1127 nightly:

[root@hp-bl420cgen8-01 testsuite]# rpm -q subscription-manager python-dmidecode
subscription-manager-1.20.5-1.el7.x86_64
python-dmidecode-3.12.2-2.el7.x86_64

[root@hp-bl420cgen8-01 testsuite]# subscription-manager facts
cpu.core(s)_per_socket: 8
cpu.cpu(s): 32
cpu.cpu_socket(s): 2
cpu.thread(s)_per_core: 2
cpu.topology_source: kernel /sys cpu sibling lists
distribution.id: Maipo
distribution.name: Red Hat Enterprise Linux
distribution.version: 7.5
distribution.version.modifier: Unknown
dmi.bios.address: 0xf0000
dmi.bios.relase_date: 11/03/2014
dmi.bios.rom_size: 8192 KB
dmi.bios.runtime_size: 64 KB
dmi.bios.vendor: HP
dmi.bios.version: I30
dmi.chassis.asset_tag: Unknown
dmi.chassis.boot-up_state: Safe
dmi.chassis.lock: Not Present
dmi.chassis.manufacturer: HP
dmi.chassis.power_supply_state: Safe
dmi.chassis.security_status: Unknown
dmi.chassis.serial_number: 2UX734063D
dmi.chassis.thermal_state: Safe
dmi.chassis.type: Unknown
dmi.chassis.version: Not Specified
dmi.connector.external_connector_type: Access Bus (USB)
dmi.connector.external_reference_designator: USB Port 1
dmi.connector.internal_connector_type: Access Bus (USB)
dmi.connector.internal_reference_designator: J2
dmi.connector.port_type: USB
dmi.memory.array_handle: 0x1000
dmi.memory.assettag: Not Specified
dmi.memory.bank_locator: Not Specified
dmi.memory.data_width: 64 bit
dmi.memory.error_correction_type: Single-bit ECC
dmi.memory.error_information_handle: No Error
dmi.memory.form_factor: DIMM
dmi.memory.location: System Board Or Motherboard
dmi.memory.locator: PROC  1 DIMM  4
dmi.memory.manufacturer: UNKNOWN
dmi.memory.maximum_capacity: 192 GB
dmi.memory.part_number: NOT AVAILABLE
dmi.memory.serial_number: Not Specified
dmi.memory.size: 4096 MB
dmi.memory.speed:   (ns)
dmi.memory.total_width: 72 bit
dmi.memory.type: Unknown
dmi.memory.use: System Memory
dmi.meta.cpu_socket_count: 2
dmi.processor.asset_tag: Not Specified
dmi.processor.family: Xeon
dmi.processor.l1_cache_handle: 0x0716
dmi.processor.l2_cache_handle: 0x0726
dmi.processor.l3_cache_handle: 0x0736
dmi.processor.part_number: Not Specified
dmi.processor.serial_number: Not Specified
dmi.processor.socket_designation: Proc 2
dmi.processor.status: Populated:Idle
dmi.processor.type: Central Processor
dmi.processor.upgrade: Unknown
dmi.processor.version:  Intel(R) Xeon(R) CPU E5-2450 0 @ 2.10GHz
dmi.processor.voltage: 1.4 V
dmi.slot.current_usage: Available
dmi.slot.designation: Mezzanine Slot 1
dmi.slot.slotlength: Other
dmi.slot.type:slotbuswidth: x8
dmi.slot.type:slottype: Unknown
dmi.system.family: ProLiant
dmi.system.manufacturer: HP
dmi.system.product_name: ProLiant BL420c Gen8
dmi.system.serial_number: 2M222100Z3
dmi.system.sku_number: 668356-B21
dmi.system.status: No errors detected
dmi.system.uuid: 33383636-3635-4D32-3232-323130305A33
dmi.system.version: Not Specified
dmi.system.wake-up_type: Power Switch
lscpu.architecture: x86_64
<snip>
Comment 19 errata-xmlrpc 2018-04-10 18:46:36 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:1006
Comment 20 Red Hat Bugzilla 2023-09-15 00:04:35 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days
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