Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Cause: subscription-manager calls virt-what without the absolute path.
Consequence: When running on a machine with a non-standard PATH, subscription-manager failed to collect certain virtualization facts.
Fix: subscription-manager calls virt-what using its absolute path.
Result: subscription-manager can collect virtualization facts even when the environment has a non-standard PATH.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:0681
Verification: System is registered successfully and dont see any OSError in the logs [root@dhcp35-7 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.0.43-1 subscription management rules: 5.26 subscription-manager: 1.20.7-1.el7 [skallesh@shwetha-laptop ~]$ ssh 10.70.35.7 "sudo subscription-manager register --force --org=11343157 --activationkey=test" Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription The system with UUID d99fd8f0-5339-4706-9d1a-fa6f00ad25c8 has been unregistered All local data removed The system has been registered with ID: ee0c2af7-45c6-4c08-86e2-651d36eab52d The registered system name is: dhcp35-7.lab.eng.blr.redhat.com Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed Unable to find available subscriptions for all your installed products. 2017-12-07 17:51:10,871 [INFO] subscription-manager:32164:MainThread @managercli.py:452 - X-Correlation-ID: f77163b11f3f467fa991e952ba7f03f3 2017-12-07 17:51:10,872 [INFO] subscription-manager:32164:MainThread @managercli.py:341 - Client Versions: {'subscription-manager': '1.20.7-1.el7'} 2017-12-07 17:51:10,872 [INFO] subscription-manager:32164:MainThread @connection.py:841 - Connection built: http_proxy=auto-services.usersys.redhat.com:3129 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2017-12-07 17:51:10,873 [INFO] subscription-manager:32164:MainThread @connection.py:841 - Connection built: http_proxy=auto-services.usersys.redhat.com:3129 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=none 2017-12-07 17:51:10,873 [INFO] subscription-manager:32164:MainThread @managercli.py:341 - Client Versions: {'subscription-manager': '1.20.7-1.el7'} 2017-12-07 17:51:10,888 [INFO] subscription-manager:32164:MainThread @managercli.py:317 - Consumer Identity name=dhcp35-7.lab.eng.blr.redhat.com uuid=d99fd8f0-5339-4706-9d1a-fa6f00ad25c8 2017-12-07 17:51:10,889 [INFO] subscription-manager:32164:MainThread @managercli.py:317 - Consumer Identity name=dhcp35-7.lab.eng.blr.redhat.com uuid=d99fd8f0-5339-4706-9d1a-fa6f00ad25c8 2017-12-07 17:51:13,447 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=204, requestUuid=173c2107-02ce-43b9-8b26-4bcd3456008d, request="DELETE /subscription/consumers/d99fd8f0-5339-4706-9d1a-fa6f00ad25c8" 2017-12-07 17:51:13,448 [INFO] subscription-manager:32164:MainThread @unregister.py:55 - Successfully un-registered. 2017-12-07 17:51:13,448 [ERROR] subscription-manager:32164:MainThread @identity.py:145 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2017-12-07 17:51:13,450 [INFO] subscription-manager:32164:MainThread @managerlib.py:869 - Cleaned local data 2017-12-07 17:51:13,450 [INFO] subscription-manager:32164:MainThread @managercli.py:1067 - --force specified, unregistered old consumer: d99fd8f0-5339-4706-9d1a-fa6f00ad25c8 2017-12-07 17:51:13,451 [INFO] subscription-manager:32164:MainThread @connection.py:841 - Connection built: http_proxy=auto-services.usersys.redhat.com:3129 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=none 2017-12-07 17:51:13,483 [INFO] subscription-manager:32164:MainThread @dmiinfo.py:75 - Using dmidecode dump file: /dev/mem 2017-12-07 17:51:17,308 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=053f4c1b-5b01-4c7f-9fec-27026ba60016, request="POST /subscription/consumers?owner=11343157&activation_keys=test" 2017-12-07 17:51:17,310 [INFO] subscription-manager:32164:MainThread @managerlib.py:71 - Consumer created: dhcp35-7.lab.eng.blr.redhat.com (ee0c2af7-45c6-4c08-86e2-651d36eab52d) 2017-12-07 17:51:17,312 [INFO] subscription-manager:32164:MainThread @connection.py:841 - Connection built: http_proxy=auto-services.usersys.redhat.com:3129 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2017-12-07 17:51:19,713 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, request="GET /subscription/" 2017-12-07 17:51:22,454 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=ffacfa06-cdd4-4471-8d33-5c2c5ec80c14, request="GET /subscription/status" 2017-12-07 17:51:22,455 [INFO] subscription-manager:32164:MainThread @managercli.py:352 - Server Versions: {'rules-version': u'5.26', 'candlepin': u'2.0.43-1', 'server-type': u'Red Hat Subscription Management'} 2017-12-07 17:51:24,897 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, request="GET /subscription/" 2017-12-07 17:51:28,744 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=204, request="PUT /subscription/consumers/ee0c2af7-45c6-4c08-86e2-651d36eab52d/packages" 2017-12-07 17:51:28,780 [INFO] subscription-manager:32164:MainThread @dmiinfo.py:75 - Using dmidecode dump file: /dev/mem 2017-12-07 17:51:28,823 [INFO] subscription-manager:32164:MainThread @managercli.py:1175 - System registered, updating entitlements if needed 2017-12-07 17:51:31,667 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=f4da0a5e-2774-4e36-9fbd-7e24101e047e, request="GET /subscription/consumers/ee0c2af7-45c6-4c08-86e2-651d36eab52d/certificates/serials" 2017-12-07 17:51:31,668 [INFO] subscription-manager:32164:MainThread @entcertlib.py:131 - certs updated: Total updates: 0 Found (local) serial# [] Expected (UEP) serial# [] Added (new) <NONE> Deleted (rogue): <NONE> 2017-12-07 17:51:35,127 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=4c2212d6-25c0-4e99-a405-89fb8ad39b14, request="GET /subscription/status" 2017-12-07 17:51:37,973 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=d53c50bf-afd4-4bd2-b9cb-87e8d210d460, request="GET /subscription/consumers/ee0c2af7-45c6-4c08-86e2-651d36eab52d/compliance" 2017-12-07 17:51:37,975 [INFO] subscription-manager:32164:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2017-12-07 17:51:40,776 [INFO] subscription-manager:32164:MainThread @connection.py:561 - Response: status=200, requestUuid=9a122ee8-44ec-4006-91f4-f736ce76c7f2, request="GET /subscription/consumers/ee0c2af7-45c6-4c08-86e2-651d36eab52d" 2017-12-07 17:51:40,778 [INFO] subscription-manager:32164:MainThread @managercli.py:203 - Attempted to auto-attach/heal the system. 2017-12-07 17:51:40,829 [INFO] rhsmd:31581:MainThread @connection.py:841 - Connection built: http_proxy=auto-services.usersys.redhat.com:3129 host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2017-12-07 17:51:43,662 [INFO] rhsmd:31581:MainThread @connection.py:561 - Response: status=200, requestUuid=fafc4e63-22da-4431-ad4a-8a8cb2017fae, request="GET /subscription/consumers/ee0c2af7-45c6-4c08-86e2-651d36eab52d/compliance" 2017-12-07 17:51:43,664 [INFO] rhsmd:31581:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None