Bug 1525091 - long loading times of the self service portal dialogs
Summary: long loading times of the self service portal dialogs
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - Service
Version: 5.8.0
Hardware: All
OS: All
urgent
urgent
Target Milestone: GA
: 5.9.0
Assignee: Chris Hale
QA Contact: Shveta
URL:
Whiteboard:
Depends On: 1499692
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-12-12 15:23 UTC by Satoe Imaishi
Modified: 2021-06-10 13:55 UTC (History)
14 users (show)

Fixed In Version: 5.9.0.13
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1499692
Environment:
Last Closed: 2018-03-06 15:10:52 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Comment 2 CFME Bot 2017-12-12 15:58:44 UTC
New commit detected on ManageIQ/manageiq-ui-service/gaprindashvili:
https://github.com/ManageIQ/manageiq-ui-service/commit/293a5fb5e20978c253d74e442035fd8f32142902

commit 293a5fb5e20978c253d74e442035fd8f32142902
Author:     Allen Wight <allen.b.wight>
AuthorDate: Tue Dec 12 09:42:49 2017 -0500
Commit:     Satoe Imaishi <simaishi>
CommitDate: Tue Dec 12 10:19:34 2017 -0500

    Merge pull request #1258 from chalettu/dialog-loading-fix
    
    BZ#1499692-Added Loading indicator to Dialogs
    (cherry picked from commit 8a64b773bb1a1a623c81463c1cc9adb93cd9b3d1)
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1525091

 client/app/states/catalogs/details/details.html    |   3 +-
 .../app/states/catalogs/details/details.state.js   | 147 +++++++++++----------
 .../states/catalogs/details/details.state.spec.js  |  54 +++-----
 .../custom_button_details.html                     |   7 +-
 .../custom_button_details.state.js                 |  45 +++----
 .../custom_button_details.state.spec.js            |  22 ++-
 .../states/services/reconfigure/reconfigure.html   |   7 +-
 .../services/reconfigure/reconfigure.state.js      |  44 +++---
 .../services/reconfigure/reconfigure.state.spec.js |  25 ++--
 9 files changed, 174 insertions(+), 180 deletions(-)

Comment 3 Shveta 2018-01-30 17:37:21 UTC
Felix,

Server is unreachable at http://nodens.usersys.redhat.com/cases/01941777/dialog_export_20171003_153633.yml.

can you please attach the dialog and domain to verify the bug .

Thanks ,
Shveta

Comment 4 Felix Dewaleyne 2018-01-31 16:07:21 UTC
(In reply to Shveta from comment #3)
> Felix,
> 
> Server is unreachable at
> http://nodens.usersys.redhat.com/cases/01941777/
> dialog_export_20171003_153633.yml.
> 
> can you please attach the dialog and domain to verify the bug .
> 
> Thanks ,
> Shveta

apache died - I restarted it, it should be accessible now.

Comment 5 Shveta 2018-01-31 17:50:01 UTC
Imported the dialog attached . 
Getting internal server error on editing the dialog 
as well as on ordering the service catalog.

Appliance : https://10.8.198.225
Service : generic2
Dialog : Windows10

Chris : Please check .

Comment 6 Chris Hale 2018-01-31 19:04:55 UTC
I have looked and validated what you are saying about it not being editable in Classic UI and the catalog item not loading in Service UI.  Something seems to be wrong with this dialog.  I don't know if the db on this appliance has stayed the same from one UI update to another but my guess is that something is just broken with this particular dialog.  I would not say its a bug in SUI's handling of the dialog as the server is returning a http 500 error on this dialog.  I recommend trying to create a new dialog and see if this still occurs.  If you have isuses editing a new dialog, then please see if someone from Classic UI team can help investigate.

Comment 7 Shveta 2018-01-31 20:31:56 UTC
From SUI the screen shows "Loading" spinner while waiting for the dialog to load .
So verifying this bug and opening a new one to investigate editing of this dialog.

Version : 5.9.0.18.20180125190915_e0d3417


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