Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
404 errors on clients during access to productid file after upgrade of Satellite.
Version-Release number of selected component (if applicable):
Satellite 6.2.x, 6.3 Beta
How reproducible:
unknown
Steps to Reproduce:
1. Upgrade Satellite
2. Upgrade Client
Actual results:
https://satellite.example.com/pulp/repos/redhat/Production/rhel_7_2_x86_64_base/content/dist/rhel/server/7/7.2/x86_64/os/repodata/productid: [Errno 14] HTTPS Error 404 - Not Found
Trying other mirror.
Expected results:
No error.
Additional info:
Bugfix from https://access.redhat.com/solutions/3138171 fixes the broken symlinks:
foreman-rake console
> User.current = User.first
> Katello::Repository.where("name ilike '%extra%'").each { |repo| ForemanTasks.async_task(Actions::Katello::Repository::MetadataGenerate, repo, :force => true) }
With Sat6.4 this problem is not there anymore that broken symlinks persistently exists. Only during publishing time there is still an issue with productid files missing, but that is only 'short-living' and is in being handled in a separate case.
This BZ can be closed as being fixed