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Bug 1530401

Summary: sosreport hanging in plugin 'jars' when executed on Satellite 6 server
Product: Red Hat Enterprise Linux 7 Reporter: Steffen Froemer <sfroemer>
Component: sosAssignee: Pavel Moravec <pmoravec>
Status: CLOSED DUPLICATE QA Contact: BaseOS QE - Apps <qe-baseos-apps>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.4CC: agk, bmr, gavin, plambri, sbradley
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-01-02 23:03:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Steffen Froemer 2018-01-02 22:48:36 UTC
Description of problem:
Running sosreport on satellite 6 server will stuck in "setup plugins" section on plugin 'jars'. 
This plugin is doing a traverse search for JAR files in /var/lib directory.

Version-Release number of selected component (if applicable):
sos-3.4-6.el7

How reproducible:
100%

Steps to Reproduce:
1. on Satellite 6 server execute `sosreport -o jars`


Actual results:
The command will take ages.

$ time sosreport -o jars

 Setting up archive ...
 Setting up plugins ...
 Running plugins. Please wait ...

  Running 1/1: jars...

Creating compressed archive...

Your sosreport has been generated and saved in:
  /var/tmp/sosreport-host.example.com-20180102155859.tar.xz

The checksum is: d858df36592f98421dc8b85dd7c2b601

Please send this file to your support representative.


real    87m11.434s
user    6m25.371s
sys     5m56.268s

Expected results:
This routine should be finished in a timely short manner

Additional info:

Comment 2 Steffen Froemer 2018-01-02 23:03:50 UTC

*** This bug has been marked as a duplicate of bug 1482574 ***