Description of problem: According to comments on BZ-1530644, if quota type is set to user and user doesn't have email, request is supposed raise a exception, and can verify this in the automation log. But this is not showing anything in the request, it stays in 'Pending' forever. Also, this new email change is not documented as well. Version-Release number of selected component (if applicable): 5.9.0.15 How reproducible: Steps to Reproduce: 1.set quota type to user 2.order a catalog (without assigning an email to the user) 3. Actual results: Stays in Pending forever Expected results: Should show error or fail when it doesn't have email Additional info:
Tina - The concern here is not the need for an email address, but why the request stays in pending.
Thanks Greg, Yes, that is an issue. An error during the provisioning State Machine causes the request to be updated correctly. Errors during approval and/or quota processing is not updating the request accordingly. Thanks, Tina
Seeing this behavior on 5.8.3.1 as well
Dropping severity since workaround exists. Also targeting for 5.9.1 inclusion.
Would it be possible to add an asterisk to the Email Address field in the UI so it becomes mandatory? I'm documenting it in https://bugzilla.redhat.com/show_bug.cgi?id=1534961, but I think a * would be more straightforward.
Apologies, I meant in the "Adding a new user" field in Comment 6. Thanks all!
Hi Loic, Closing since the email is marked as mandatory. Thanks, Tina