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Bug 1536331 - Failed to upgrade qemu-ga without virtio-serial driver installed
Summary: Failed to upgrade qemu-ga without virtio-serial driver installed
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: virtio-win
Version: 7.5
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Sameeh Jubran
QA Contact: Virtualization Bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-01-19 07:29 UTC by xiagao
Modified: 2018-10-30 16:23 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
NO_DOCS
Clone Of:
Environment:
Last Closed: 2018-10-30 16:21:49 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
start qemu-ga service (238.48 KB, image/png)
2018-01-19 07:37 UTC, xiagao 		no flags Details
upgrade qemu-ga (241.01 KB, image/png)
2018-01-19 07:38 UTC, xiagao 		no flags Details
service status after upgrade (249.96 KB, image/png)
2018-01-19 07:40 UTC, xiagao 		no flags Details
qemu-ga upgrade (310.45 KB, image/png)
2018-06-27 00:13 UTC, xiagao 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2018:3413 0 None None None 2018-10-30 16:23:53 UTC

Description xiagao 2018-01-19 07:29:06 UTC 
Description of problem:
Boot up win8.1-32 guest with virtio-serial device but don't install virtio-serial driver.At first install qemu-ga-win-7.4.5-1 and try to start qemu ga service,of course can't start qemu-ga service,and then install qemu-ga-win-7.5.0-2, can't finish installation.

Version-Release number of selected component (if applicable):
qemu-kvm-rhev-2.10.0-17.el7.x86_64
qemu-ga-win-7.5.0-2.el7ev.noarch

How reproducible:
100%

Steps to Reproduce:
1.Boot up win8.1-32 guest without virtio serial device.

2.Install qemu-ga-win-7.4.5-1 msi file in guest without virtio-serial driver installed.

3.Check qemu guest agent service.
It's in stop status.

4.Start Qemu Guest Agent service 
Can't start it.pls check it in attachment.

5.Install qemu-ga-win-7.5.0-2 msi file in guest.

6.Check Qemu Guest Agent service

Actual results:
after step 5,can't finish installation 
after step 6,qemu-ga service's "startup type" is "disabled"
and can't reinstall qemu-ga in this guest.


Expected results:
qemu-ga can upgrade successfully even though virtio-serial driver is not installed.


Additional info:
Can reproduce this issue upgrading from qemu-ga-win-7.2.1-1 to qemu-ga-win-7.4.5-1. So it's not a regression.
Comment 2 xiagao 2018-01-19 07:37:25 UTC 
Created attachment 1383168 [details]
start qemu-ga service
Comment 3 xiagao 2018-01-19 07:38:00 UTC 
Created attachment 1383169 [details]
upgrade qemu-ga
Comment 4 xiagao 2018-01-19 07:40:48 UTC 
Created attachment 1383170 [details]
service status after upgrade
Comment 8 Sameeh Jubran 2018-06-24 15:40:28 UTC 
Can you please test upgrading to the following build 7.6.0 from 7.5.0:

https://brewweb.engineering.redhat.com/brew/taskinfo?taskID=16850812
Comment 9 xiagao 2018-06-27 00:12:28 UTC 
(In reply to Sameeh Jubran from comment #8)
> Can you please test upgrading to the following build 7.6.0 from 7.5.0:
> 
> https://brewweb.engineering.redhat.com/brew/taskinfo?taskID=16850812

Can't upgrade from 7.5.0-7.6.0, it says Another version of this product is already installed......
The detailed info is in attachment.
Comment 10 xiagao 2018-06-27 00:13:21 UTC 
Created attachment 1454840 [details]
qemu-ga upgrade
Comment 11 Sameeh Jubran 2018-06-28 22:21:37 UTC 
The issue should be finally solved now, please confirm with the following build:
 https://brewweb.engineering.redhat.com/brew/taskinfo?taskID=16922124

A patch which fixes the issue was sent upstream too:

http://lists.nongnu.org/archive/html/qemu-devel/2018-06/msg08402.html

Thanks :)
Comment 12 xiagao 2018-07-10 08:39:19 UTC 
upgrade from 7.5.0-7.6.0 successfully.
pkg version:
mingw-qemu-ga-win-7.6.0-2.el7ev
mingw-qemu-ga-win-7.5.0-2.el7ev

From comment 7,it is said that not support upgrade from 7.4.5 to 7.5, right?
If yes, I will verify this bug.

Thanks.
Comment 13 Sameeh Jubran 2018-07-10 08:44:14 UTC 
(In reply to xiagao from comment #12)
> upgrade from 7.5.0-7.6.0 successfully.
> pkg version:
> mingw-qemu-ga-win-7.6.0-2.el7ev
> mingw-qemu-ga-win-7.5.0-2.el7ev
> 
> From comment 7,it is said that not support upgrade from 7.4.5 to 7.5, right?
> If yes, I will verify this bug.
That is correct, the upgrade was only fixed in 7.6.0, previously it was functioning before migrating from the qemu-ga-win to mingw-qemu-ga-win which is based on upstream qemu v2.9.0. 
> 
> Thanks.
Comment 14 xiagao 2018-07-10 10:06:47 UTC 
From comment 13, verify this bug.
Thanks Sameeh.
Comment 15 Danilo de Paula 2018-08-21 14:11:47 UTC 
Can we have QA, PM and Release flags for this, please?
Comment 17 errata-xmlrpc 2018-10-30 16:21:49 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:3413
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