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Bug 1540382

Summary: sudo requires a tty while running katello-backup from cron
Product: Red Hat Satellite Reporter: Alexey Masolov <amasolov>
Component: Backup & RestoreAssignee: Evgeni Golov <egolov>
Status: CLOSED ERRATA QA Contact: Kedar Bidarkar <kbidarka>
Severity: high Docs Contact:
Priority: high    
Version: 6.2.13CC: ajoseph, bvassova, chrobert, chsimon, daniele, djoo, dleatherman, egolov, jbhatia, kbidarka, lpramuk, mkalyat, pcreech, peli, takirby, vanhoof, wpinheir
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: katello-3.4.5-19 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1596353 (view as bug list) Environment:
Last Closed: 2018-08-22 20:07:08 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1122832    

Description Alexey Masolov 2018-01-31 00:09:42 UTC 
Description of problem:
If you run katello-backup from cron then it fails with

'sorry, you must have a tty to run sudo'

Version-Release number of selected component (if applicable):
Satellite 6.2.13

How reproducible:
100%

Steps to Reproduce:

Put this line to crontab

33 15 * * * root /usr/bin/katello-backup /var/sat-content --online-backup --skip-pulp-content >> /var/log/satellite/backups.log 2>&1

Actual results:
Starting backup: 2018-01-27 15:33:02 +1100
Creating backup folder /var/sat-content/katello-backup-20180127153302
sudo: sorry, you must have a tty to run sudo
****cancelled****

Expected results:
Completed backup
Comment 1 Alexey Masolov 2018-01-31 00:10:52 UTC 
I also found that adding this line to /etc/sudoers help to avoid the error but this workaround is unacceptable in secured environments. 

Default !requiretty
Comment 4 Evgeni Golov 2018-02-12 12:41:03 UTC 
Created redmine issue http://projects.theforeman.org/issues/22551 from this bug
Comment 5 Satellite Program 2018-02-12 13:06:27 UTC 
Upstream bug assigned to egolov
Comment 8 David Leatherman 2018-03-29 12:34:59 UTC 
Reproduced it and the fix  "Default !requiretty" in the /etc/sudoers violates our security protocols.
Comment 15 Kedar Bidarkar 2018-08-01 13:06:01 UTC 
Added the below entry to /etc/crontab file on the Satellite6

00 09 * * *  root /usr/sbin/satellite-backup -y /var/tmp/sat-content --online-backup --skip-pulp-content >> /var/log/satellite/backups.log 2>&1

---

Starting backup: 2018-08-01 09:00:02 -0400
Creating backup folder /var/tmp/sat-content/satellite-backup-20180801090002
Generating metadata ... 
Done.
Backing up config files... 
Done.
Backing up postgres online schema... 
Done.
Backing up mongo online schema... 
Done.
Done with backup: 2018-08-01 09:01:24 -0400
**** BACKUP Complete, contents can be found in: /var/tmp/sat-content/satellite-backup-20180801090002 ****

[root@testing-sat6 satellite-backup-20180801090002]# ls
candlepin.dump  config_files.tar.gz  foreman.dump  metadata.yml  mongo_dump  pg_globals.dump


VERIFIED with sat6.3.3 snap2 build
Comment 17 errata-xmlrpc 2018-08-22 20:07:08 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:2550
Comment 18 Red Hat Bugzilla 2023-09-15 00:06:20 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days