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Created attachment 1404082[details]
the rhsm log
Description of problem:
The subscription-manager gui could not be launched by command line
Version-Release number of selected component (if applicable):
[root@dhcp-129-198 ~]# rpm -qa | egrep "subscription|rhsm"
subscription-manager-rhsm-1.20.10-2.el6.x86_64
subscription-manager-1.20.10-2.el6.x86_64
subscription-manager-firstboot-1.20.10-2.el6.x86_64
subscription-manager-rhsm-certificates-1.20.10-2.el6.x86_64
subscription-manager-gui-1.20.10-2.el6.x86_64
How reproducible:
always
Steps to Reproduce:
1.Install build RHEL-6.10-DevelPhaseExit-1.0(RHEL-6.10-20180301.2)
2.Try to open the subscription-manager gui by command line
#subscription-manager-gui
3.Failed to open the gui with output message in terminal as below:
first member of each text/response id pair must be a string
4 Check the rhsm.log
Traceback (most recent call last):
File "/usr/sbin/subscription-manager-gui", line 216, in <module>
main = managergui.MainWindow(auto_launch_registration=options.register)
File "/usr/lib64/python2.6/site-packages/subscription_manager/gui/managergui.py", line 252, in __init__
self.import_sub_dialog = ImportSubDialog()
File "/usr/lib64/python2.6/site-packages/subscription_manager/gui/importsub.py", line 42, in __init__
_("Import"), ga_Gtk.ResponseType.OK))
Actual results:
As Step 3&4.
Expected results:
The subscription-manager gui was launched successfully
Additional info:
By the way,I tried the other way to open subscription-manager-gui:
Applications->System tools->Red Hat Subscription Manager but also failed.
Created attachment 1413015[details]
GUI can now be launched BY CLI
Preliminary Verification:
GUI can be launched by Command line with following RHSM version:
[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.4-1
subscription management rules: 5.26
subscription-manager: 1.20.10-3.el6
Verifying version:
[root@dhcp-128-6 ~]# subscription-manager version
[root@cloud-qe-16-vm-01 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 2.2.2-1
subscription management rules: 5.26
subscription-manager: 1.20.10-3.el6
Verification:
1.Install build RHEL-6.10-20180321.1,and open the subscription-manager gui by command line.
2.The subscription-manager gui is launched successfully.
So this issue is verified and move the status to "verified".
This issue had been verified on RHEL-6.10-20180321.1 and the subscription-manager gui can be launched successfully on the latest build RHEL-6.10-20180418.0.So move the status to "verified".
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:1916
Created attachment 1404082 [details] the rhsm log Description of problem: The subscription-manager gui could not be launched by command line Version-Release number of selected component (if applicable): [root@dhcp-129-198 ~]# rpm -qa | egrep "subscription|rhsm" subscription-manager-rhsm-1.20.10-2.el6.x86_64 subscription-manager-1.20.10-2.el6.x86_64 subscription-manager-firstboot-1.20.10-2.el6.x86_64 subscription-manager-rhsm-certificates-1.20.10-2.el6.x86_64 subscription-manager-gui-1.20.10-2.el6.x86_64 How reproducible: always Steps to Reproduce: 1.Install build RHEL-6.10-DevelPhaseExit-1.0(RHEL-6.10-20180301.2) 2.Try to open the subscription-manager gui by command line #subscription-manager-gui 3.Failed to open the gui with output message in terminal as below: first member of each text/response id pair must be a string 4 Check the rhsm.log Traceback (most recent call last): File "/usr/sbin/subscription-manager-gui", line 216, in <module> main = managergui.MainWindow(auto_launch_registration=options.register) File "/usr/lib64/python2.6/site-packages/subscription_manager/gui/managergui.py", line 252, in __init__ self.import_sub_dialog = ImportSubDialog() File "/usr/lib64/python2.6/site-packages/subscription_manager/gui/importsub.py", line 42, in __init__ _("Import"), ga_Gtk.ResponseType.OK)) Actual results: As Step 3&4. Expected results: The subscription-manager gui was launched successfully Additional info: By the way,I tried the other way to open subscription-manager-gui: Applications->System tools->Red Hat Subscription Manager but also failed.