Bug 1552512 - unable to install Pycharm(Pro,CE,EDU)
Summary: unable to install Pycharm(Pro,CE,EDU)
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-software
Version: 27
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Richard Hughes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-03-07 09:01 UTC by lnie
Modified: 2018-11-30 20:19 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-11-30 20:19:17 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
screenshot (69.06 KB, image/png)
2018-03-07 09:01 UTC, lnie
no flags Details
journal (306.99 KB, text/plain)
2018-03-07 09:06 UTC, lnie
no flags Details
screenshot (83.34 KB, image/png)
2018-03-08 01:22 UTC, lnie
no flags Details

Description lnie 2018-03-07 09:01:00 UTC
Created attachment 1405194 [details]
screenshot

Description of problem:
As shown in the attached picture.


Version-Release number of selected component (if applicable):
gnome-software-3.27.92-0.fc27.kalev_copr0.x86_64
PackageKit-1.1.9-0.fc27.kalev_copr0.x86_64


How reproducible:
always

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 lnie 2018-03-07 09:06:42 UTC
Created attachment 1405197 [details]
journal

Comment 2 Kalev Lember 2018-03-07 09:39:06 UTC
Looks like something going wrong in the the snap plugin. I don't work on the snap code, can you file this upstream at https://gitlab.gnome.org/GNOME/gnome-software please?

Comment 3 lnie 2018-03-08 01:21:28 UTC
Sure,will report a bug later,but it seems that there is no Pycharm shown when I try to reproduce this in another VM now.There is no snap subpackage pulled in any more,maybe cause you have disabled it from your repo?

Comment 4 lnie 2018-03-08 01:22:55 UTC
Created attachment 1405659 [details]
screenshot

Comment 5 Kalev Lember 2018-03-08 06:08:30 UTC
I haven't changed the packaging yet, but talked to Richard and I think we're going to disable the dep that pulls it in.

It's a conditional dep, only installing gnome-software-snap when someone has snapd installed. I guess you had that in your other installation.

Comment 6 Robert Ancell 2018-03-08 11:17:06 UTC
According to the screenshot you don't have the gnome-software-snap package installed right? So that's why Pycharm is not showing in GNOME Software?

Comment 7 lnie 2018-03-09 02:43:31 UTC
you must mean comment4.yes,there is no gnome-software-snap on that test machine,but I'm also not able to install Pycharm successfully on a machine with gnome-software-snap installed.Please see the screenshot from comment0.

Comment 8 Robert Ancell 2018-03-09 08:20:13 UTC
Thanks Inie! I didn't notice that.

Due to <insert technical reasons> [1] [2] you can't install snaps using classic confinement (i.e. not sandboxed) on Fedora at this time.

I'm trying to work out the best way of handling this, I think there's two options:
1. Intercepting the error from snapd and showing something appropriate to the user. Would you be happy with a message along the lines of "This snap requires classic confinement which requires additional support to be enabled <web link>". And the web link would go to a page that explains how to make the symlink and why.
2. Disabling classic confined snaps in GNOME Software if we detect we can't install them. Needs a GNOME software fix and possibly a snapd fix [3] to make this nice. Has the downside of snaps you know exist (shown on webpages / links from developers website) not being visible.

[1] https://bugs.launchpad.net/snapd/+bug/1736939
[2] https://forum.snapcraft.io/t/classic-snaps-not-working-on-fedora-27-and-others/2636
[3] https://github.com/snapcore/snapd/pull/4805

Comment 9 Ben Cotton 2018-11-27 16:41:55 UTC
This message is a reminder that Fedora 27 is nearing its end of life.
On 2018-Nov-30  Fedora will stop maintaining and issuing updates for
Fedora 27. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora  'version' of '27'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 27 is end of life. If you would still like 
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version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 10 Ben Cotton 2018-11-30 20:19:17 UTC
Fedora 27 changed to end-of-life (EOL) status on 2018-11-30. Fedora 27 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

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